2024 Government Innovation Show - Pennsylvania

This valuable commodity needs to be realized to its full benefit. This dynamic presentation will feature different agency perspectives on how to best leverage data to achieve ambitious goals, where current gaps exist, and what solutions might boost policy priorities.    

• How do you best enhance the use of data and evidence in existing policy and funding decisions?   
• What types of additional shared data approaches, if any, are needed to improve cross-agency and cross-department work?   
• To what extent should the state standardize, scale, and adopt practices such as robust evaluation, randomized controlled trials, and performance management – or is this already occurring?   
• How can your agency best foster research partnerships that are relevant to agency and department questions and priorities? 

The field of AI has experienced rapid development, and the availability and popularity of “generative AI” have greatly increased. There is significant public interest in generative AI because of its potential to empower creativity, innovation, and efficiency. However, the technology also presents potential risks and new challenges for the Commonwealth that must be navigated thoughtfully.    

This panel of leaders will discuss their strategies for effective governance for Generative AI.  

Every city department, from human resources to accounting, from public works to parks, public safety, and economic development, relies on technology to meet the mission. Whether streamlining processes and uniting people across functions, increasing the efficiency of delivering services, or bringing new tools to the citizens, the role of innovative and effective technology cannot be overemphasized in helping the City of Burlington, VT meet the needs of today and tomorrow.  However, as with most municipalities, Burlington must face these initiatives within the constraints of the limited financial resources available. Under pressure to simultaneously deliver on pressing commitments by finding creative solutions today, while also investing in innovations that will allow for future success; in this session, the speaker will share some of their experiences and respond to your questions.  

Both innovation and digital equity have been priorities for the City of Philadelphia’s Office of Innovation and Technology (OIT) for over a decade, and OIT will discuss several keys to advancing this work:  

• Building the capacity within government to creatively address challenges and solve problems.   
• Using existing resources and partnerships to address digital equity during and after the pandemic.   
• Connecting innovation with smart cities and digital equity to redefine public technology.  
• Adapting innovation to fit government culture

Digital Transformation remains at the forefront of the public sector agenda, However, while it’s easy to get caught up in the technical details of digital initiatives, the true success factors lie on the people side of the equation. This has become more challenging as we contend with skills shortages, remote work, and multi-generational workforces as well as the rise of the contractor workforce.  

Trust is the foundation upon which the legitimacy of government stands. With declining rates of citizen trust, in tandem with increased digital needs; digital transformation is being leveraged as a tool to help drive positive citizen experiences to gain back lost confidence. The feeling of being known and cared for is universally appreciated, even if it’s on a small level. Even seemingly minor and incremental improvements to service delivery go a long way in restoring faith.   

• How to foster a culture of citizen-focused outlook to build government trust . 
• How to include citizens in decision-making processes, policy creation and amendments . 
• How to create meaningful citizen participation and engagement opportunities. 

Split into specialized conversation areas and join engaging discussions to dive deeper into your innovation priorities. 

RoundTable 1: Navigating the Latest CyberSecurity Threats  

Roundtable 2: Leading the Way with Cloud   

Roundtable 3: Technology Solutions to Navigate the Data Driven Landscape     

Roundtable 4: Strengthening Security in the Age of Digital Transformation   

Roundtable 5: How DEIA is Shaping the Future of Work    

Roundtable 6: Establishing a Zero Trust Framework

Artificial intelligence is changing the public sector as we know it. This makes it critical learning for today’s leaders, across almost every department. However, governments face numerous barriers—including a lack of specialized talent, and limited resources to apply to this effort.    

• Understand the key technological concepts of AI- machine learning, and automation – and how they are applied in a digital context. 
• Learn how organizations are effectively using AI, across a wide range of activities. 
• Explore when and where AI may be most useful in your workflows.  

There are many benefits that come with diversity in the workplace. The public sector’s success is dependent on having their workforce represent and resemble the communities they serve. A diverse and inclusive environment establishes a sense of belonging among employees. When employees feel more connected at work, they tend to work harder and smarter, producing higher quality outcomes. As a result, organizations that adopt D&EIA practices see huge gains in the form of innovation, and decision-making.