Online Training
Removing Barriers: Improving Digital Accessibility in the Public Sector
Creating and Curating Inclusive Digital Spaces and Content
Thursday, 2 & 9 May 2024
10:00am - 2:30pm AEST
Next intake: Thursday, 2 & 9 May 2024 | 10:00am - 2:30pm AEST
Overview
In today’s digital world, access isn’t a privilege, it’s a necessity. Full participation in social, economic, and civic life hinges on online accessibility. Yet, millions struggle with inaccessible content due to disabilities, varying literacy levels, and other factors. This is where WCAG 2.1 comes in, your roadmap to creating inclusive digital experiences for all users.
This course equips you with the knowledge and skills to craft compliant, user-centered content. Dive deep into WCAG’s four core principles: perceivable, operable, understandable, and robust. Master the techniques for accessible text, multimedia, tables, forms, and more. Explore best practices for PDFs, e-books, testing, and implementation. Our expert trainer will guide you every step of the way, from understanding guidelines to navigating public sector applications.
Who Should Attend?
This course is designed for designers, specialists, editors, and officers, in charge of transforming all three levels of government, including:Learning Outcomes
Online Training
Removing Barriers: Improving Digital Accessibility in the Public Sector
Session details
- Build accessible digital spaces for everyone, regardless of ability.
- Foster a more inclusive and equitable online environment.
- Meet WCAG 2.1 compliance standards with confidence.
View course modules
Level: Fundamentals
No previous experience necessary
Key Sessions
Overview, Objectives, and Outcomes
Disability and Web Accessibility in Government Agencies
- Exploring the different types of disability
- Common accessibility challenges of government websites
Unpacking the Guidelines and What it Means for Accessibility
- An overview of WCAG 2.2 and their levels
- Unpacking the key differences between WCAG 2.1 AA & WCAG 2.2 AA
- Evaluating how they affect the user experience
Building an understanding of disability and the challenges of accessibility
- Understanding your users’ disabilities including visual, auditory, physical and mobility, speech,
cognitive, language, learning, neurological - Uncovering the specific accessibility challenges
- How WCAG 2.2 can enable you to empower your users
Who are your Users
- User insights and analytics
- Evaluating user research
- Identifying your different user groups
- Uncovering their needs and preferences
Personas and Problems
- Persona creation
- What are the questions that you need to ask
- Framing the right problem
- How Human-Centred Design can help
Structure and Tone
- How do people read
- The power of plain English
- Testing and feedback
- Assessing different formats
Temporary disabilities and Neurodivergence
- Learn about temporary disabilities and how they affect the online user experience
- Contextual disabilities
- Designing for neurodivergence
Understanding Your Users
- Exploring assistive technologies and accommodations
- How do they enable accessibility
- Testing to ensure digital content is compatible and functional
Meet Your Facilitator
Mauricio Perez
Human Centred Design Strategist
Mauricio Perez, a Human-Centered Design strategist in Sydney, Australia, specializes in Service Design, UX, and CX. Focused on user-centricity, he excels in identifying and solving problems through meticulous research, analysis, and design iteration.
Mauricio employs a meticulous approach to problem-solving, leveraging research, analysis, and synthesis to identify and understand the core issues. His commitment extends to developing optimal solutions through design, rigorous testing, and continuous iteration. With a diverse background, he collaborates across government, financial, health, and communication sectors.
Passionate about fostering inclusive, environmentally conscious, and ethically sound design practices, Mauricio is dedicated to shaping experiences that resonate with a broad spectrum of users and contribute positively to the world.
Register Today
Join this training for professionals working within the Public Sector
Additional discounts are available for group registrations of 10 or more. For group or payment enquiries or custom training solutions, please contact [email protected]
Customised in-house options available for teams
Interested in any of our online trainings?
You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.
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