Building a Data & Analytics Culture for Patient-Centric Solutions

16 & 23 March 2022 | 9 AM – 1 PM AEDT | Online

Training  Overview


A Data-Driven Culture for Better Patient-Outcomes & Organisational Transformation



Leading data systems and patient-centric care transformation in today’s post-pandemic, public sector climate is no simple ask. In Australia, the data maturity journey in an ever more resource-scarce, constantly changing and complex care environment is a one embarked on by many but, as of yet, succeeded by few. As leaders, what does it take to overcome the inevitable bottlenecks of implementing exponential change?

Through an innovative mix of presentations, peer-to-peer exercises and expert feedback, participants at the Building a Data & Analytics Culture for Patient-Centric Solutions online training will be challenged, inspired and empowered in their leadership through organisational, cultural, technological and structural change. Leaders will have the soundboard of a professional facilitator and consultant, as well as their public sector healthcare executive peers for a content and insight-rich workshopping opportunity.

Through two intensive and intimate, small group workshops, participants will leave with new perspectives, networks, and a practical action plan. Join us for the opportunity to learn, consolidate and implement your learning ongoingly, into your own practice as leaders with real and current teams, organisational challenges and important, life-saving initiatives.

public sector network event overview image

Learning  Outcomes

Gain a strong understanding of the dynamics and characteristics high performing, patient centric cultures

Build strategies to ensure data is valued in the organisation and that data literacy underpins critical and operational decision-making

Learn how to build ownership of and commitment to data in organisational leadership and whole of organisation program delivery

Develop the skills and tools necessary to overcome internal attitudinal, systemic and structural bottlenecks

Grow networks, with 8 hours to get to know your peers at a deeper level to benchmark, sharing the good, bad and ugly of real world implementation

Walk away with greater confidence, understanding, strategies and plans that will contribute to building workplace data maturity and patient centric culture

Meet Your Facilitator

Dennis Hoiberg is the founder of Lessons Learnt Consulting, a specialist consulting organisation focusing on change management in organisations and communities. He has extensive experience in designing change management strategies and has applied these strategies throughout public sector organisations in areas such as health, aviation,
regulation and compliance and transport.

He is a skilled facilitator capable of ensuring participants acquire knowledge and wisdom through new information and reflecting on lived experiences.

Key Sessions

Day 1 Module 1Day 2 Module 2
  • Breakout Activities
  • The Data-Information-Knowledge-Change-Wisdom-Outcomes Continuum
  • What does a Data and Analytics culture look and feel like?
  • Identification of Blockages to Building the Culture & Presentation of Change Management Model to Apply Within
  • Design of Data & Analytics – Start with the End in Mind the Workplace
  • Agreement to Action
  • Review Module 1 – emphasis on the challenges faced and experience since previous module
  • Changing Mindsets to Data, Analytics & Measurement
  • Breakout Activities
  • The Importance of Opinion Leaders, Key Players & Data Champions to Shape Culture
  • Data Based Communication Strategies
  • Ensuring the Right Action is Taken Based on the Right Data?
  • Influencing Workplaces
  • Discussion about learning circles to share lessons learnt from practice

Gain Implementable Strategies

Build networks, discuss new ideas and gain a better understanding of strategies to implement change within workplaces



Discuss own experiences  – The good the bad and ugly of implementing a data and analytics culture

Achieve greater confidence and understanding of strategies that will contribute to building maturity within their workplaces towards a patient centric culture


Walk away with a course content pack including our expert speaker presentation slides, session recordings, templates, and access to additional content


Your Registration


Early Bird Price

ends COB 14
January 2022

$595

per person + GST

Final Price

ends COB 16 March
2022

$995

per person + GST