Synergy Enterprise Solutions & Zendesk

Synergy Enterprise Solutions has been at the forefront of designing and managing customer experience applications and architecture since 1999. We thrive on finding innovative ways to deliver better customer experiences and help empower end-to-end digital customer engagement. 

Our Services:

• Consultation
• Implementation
• Design
• Development
• Training
• Managed Support Services

 Service Excellence Enhancement:

• Facilitate the adoption of tools and processes to empower teams and delight customers.
• Provide personalised, knowledgeable, timely, and efficient services.

Complementary Services:

• Expertise in supplementary technologies, including conversational AI, contact centre and telephony, communications, and security APIs.
• Offer bespoke functionality and integration.

Our Team:

• Highly accredited and experienced team. 
• Extensive experience in Contact Centre, CRM, ITSM, and CX technologies.

Accreditation:

• Approved Government supplier in Australia and New Zealand.
• Zendesk Premier Partner

Local Presence and Global Reach: 

• Team members in Australia, New Zealand, The Philippines, and India.
• Worldwide project delivery capabilities.