Lime Health

Lime is a Canadian digital health platform that leverages AI to enhance the collection and impact of patient-reported experience and outcome measures (PREMs and PROMs). Lime’s AI engine analyzes real-time feedback and automatically generates tailored improvement plans, enabling care teams to take immediate, autonomous action with clear, data-driven objectives. The platform also uses conversational voice bots to reach more patients, maximize response rates, and improve data representativeness, especially among underserved or vulnerable populations. 

As a CAN Health Networks member, and trusted by healthcare organizations across several provinces, Lime is built for the Canadian healthcare context. Their platform is bilingual, privacy-compliant, and easily integrated into clinical and operational workflows across hospitals, primary care clinics, and long-term care facilities. Lime works hand-in-hand with front-line teams to ensure patient voice becomes a core part of delivering and evaluating care.

Lime is key in helping health systems transition toward Value-Based Health Care (VBHC), by capturing what truly matters to patients and linking that feedback to concrete quality improvement actions. With Lime, organizations move beyond data collection toward continuous, patient-centred improvement.