Instructional Design Recruitment
We off placement and in-house ‘on-demand’ Instructional Design professional services.With over 20 years Instructional Design consultancy and delivery experience - we know what good looks like.Because we come from the industry, we take the time to find out exactly what the deliverables are - that way we can home in on finding you the best person with the matching skills.We have a quality data base of pre-screened professional Instructional Designers. Long or short term, we can have a c…
Hi my name is Kelly and I am the Director of ID Recruitment.
In 2002 I founded a Customer Experience and Learning and Development agency called Cheers Business Solutions (CBS). The company was formed from a Training Needs Analysis requirement...
I wanted to evaluate customer facing staff by mystery shopping and there wasn't a company in the market that gave the verbatim I was seeking. So I built my own.
Over the years CBS became the leading consulting agency in Australia and NZ with over 30 full-time in-house staff and over 70,000 mystery shoppers. It wasn't long before customers such as Virgin Airlines; Coles; Myer; Harvey Norman, QLD Rail; Liquor Land; Subway; ANZ; Flexi Rent; Accor Hotels and ANZ (to name a few) came knocking.
After the company was sold, I continued with CX and L&D consultancy across Australia and Europe. Company clients include Think'n Blink; Just Cuts Franchising; Target Australia; RCG Group; Autograph; Noni B Group; Supagas; TAFE NSW; Yellow Brick Road; Department of Justice; Service NSW; ANZ; Customer Science; Harbour City Ferries; Sydney Trains and Toyota Finance Australia.
Fast forward to 2020 and again it's time to pivot - there's a gap!
To be frank I became frustrated with recruitment processes. Managing a large Instructional Design team and scheduling for multiple projects simultaneously meant that I was time poor. I was relying on recruitment agencies to send me quality staff at short notice.
The resourcing quality just wasn't there. Nor was the ongoing support or customer service. Why should I remain loyal?
I began recruiting from my personal pool of network designers who I knew produced quality work. It wasn't long before industry were contacting me direct for referrals - so here we are!
Australia