Enghouse Interactive

Contact center solutions come and go, but the one constant since 1984 is Enghouse Interactive - the provider of the industry’s most comprehensive range of customer experience (CX) solutions.

Here at Enghouse, we pride ourselves on giving our customers both Reliability and Choice. Reliability not only in our products, but in our commitments to our customers – and Choice in how our products are deployed (on-prem, in the cloud, or hybrid), as well as in the broad portfolio of innovative solutions we offer.  

Having worked with hundreds of Local Government organisations all around the world, we know only too well the pressures that your CX operations are facing. We understand the vital role that customer service teams play in delivering public services and the critical differences between this and a more commercial call centre environment. 

Enghouse’s cloud or on premises technology links your contact centre with back-office departments to enable your workers to improve their work/life balance while helping them be more productive, and – importantly – to do all this while reducing overhead and improving operational efficiency.