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Agenda

Wed 09 Apr 2025

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7:50AM

Street Level: Coatroom

Registration and Networking Coffee

7:50 AM - 8:50 AM (60 mins)

8:50AM

Street Level: Salon F-J

Welcome from the Public Sector Network

8:50 AM - 9:00 AM (10 mins)

9:00AM

Street Level: Salon F-J

Welcome from the Chair

9:00 AM - 9:10 AM (10 mins)

Jesse Roberts Principal Solutions Architect, AWS
9:10AM

Street Level: Salon F-J

Keynote

Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services

9:10 AM - 9:30 AM (20 mins)

Robert (Bob) Osmond Commonwealth Chief Information Officer, Virginia Information Technologies Agency

Virginia is at the forefront of digital transformation, leveraging AI and cutting-edge tools to streamline government operations and improve outcomes for its citizens. These advancements are reshaping how services are delivered while addressing critical challenges like data integration and operational complexity.

This session will explore how you can transform public services through innovative technologies and create seamless, efficient, and transparent processes for citizens and businesses.

  • Discover how AI integration is optimizing processes and delivering measurable benefits across state agencies
  • Understand how Virginia is overcoming challenges in data management to drive better decision-making
  • Learn how the Central Permit Transparency initiative has simplified permitting for businesses and citizens
  • Explore how advanced tools and technologies are improving citizen services and user experiences across the state
9:30AM

Street Level: Salon F-J

Industry Insights

Modernize and Optimize Government Services with AI Powered Solutions

9:30 AM - 9:50 AM (20 mins)

John Gambaro Vice President, State Local Government & Education, Freshworks Inc.

Modernization with AI: Leverage Freshworks’ AI-powered solutions to streamline outdated processes and enhance service delivery for government agencies.

  • Enhanced Citizen Engagement: Utilize intuitive, AI-driven tools to improve communication and engagement, ensuring faster and more effective responses to citizen needs.
  • Operational Efficiency: Optimize internal workflows by automating routine tasks, reducing manual effort, and enabling employees to focus on high-impact initiatives.
  • Data-Driven Insights: Harness AI analytics to make informed decisions, improve resource allocation, and identify opportunities for continuous improvement.
  • Scalable and Secure: Freshworks’ cloud-based platform ensures scalability and robust security to meet the evolving demands of government operations.
9:50AM

Street Level: Salon F-J

Keynote

Estonia’s Digital Revolution: Building a Secure, Inclusive, and Innovative Digital Society

9:50 AM - 10:10 AM (20 mins)

Nele Leosk Knowledge Hub Digital Lead, European Commission (DG INTPA and DG NEAR) Former Ambassador for Digital Affairs Estonia

Estonia’s digital transformation is a global benchmark for secure, inclusive, and innovative governance. By focusing on equity, collaboration, and advanced technologies, Estonia has created a thriving digital society that balances innovation with strong privacy protections.

This session will provide actionable insights to help you strengthen your digital frameworks while fostering trust and inclusivity in your community.

  • Uncover the foundational steps Estonia took to build a secure and resilient digital society
  • Learn how Estonia ensures digital inclusivity and equitable access across diverse social groups
  • Explore how innovation in digital services is balanced with privacy and cybersecurity measures
  • Gain insights into public-private collaboration strategies that drive Estonia’s digital transformation
9:50AM

Lower Level: Madison

Keynote

For Vendors: How Procurement Transformation Will Change the Game

9:50 AM - 10:10 AM (20 mins)

Evan Davis Supplier Performance and Data Analytics Manager, Virginia Information Technologies Agency

VITA is on a path to developing a meta-community beyond the procurement space, we are enhancing our teams, building upon our existing processes and investing in tools that improve user experiences. The procurement discipline is transforming and will result in greater opportunities for customers and suppliers.

10:10AM

Street Level: Salon F-J

Panel discussion

Navigating Change: Building Resilient State Agencies for the Future

10:10 AM - 10:40 AM (30 mins)

State agencies face growing pressures to adapt quickly in an ever-changing landscape. This session will equip you with strategies to strengthen resilience through cross-agency partnerships, digital transformation, and forward-thinking leadership, ensuring your agency delivers high-quality services no matter the challenge.

Key Discussion Points:

  • Adapt to evolving circumstances by fostering innovative leadership at all levels.
  • Bolster resilience through effective cross-agency collaboration and resource sharing.
  • Drive digital transformation to modernize operations and service delivery.
  • Maintain excellence in public services during times of economic or societal uncertainty.
Joyce Reed
Deputy Secretary of Veterans and Defense Affairs, Virginia Department of Veteran Services
Maggie Beal
Deputy Secretary of Commerce & Trade, Commonwealth of Virginia
Mitch Melis
Commissioner and Senior Advisor for Strategic Innovation, Virginia Employment Commission and Governor’s Office of Transformation
Gerald Lackey
Commissioner, Virginia Department of Motor Vehicles
Eric Chen
Director, Solution Architecture - SLED and Fed Civilian, Red Hat
Jesse Roberts
Principal Solutions Architect, AWS
10:40AM

Street Level: Salon A-E

Morning Coffee Break

10:40 AM - 11:10 AM (30 mins)

11:10AM

Street Level: Salon F-J

DATA, AI, & IT Modernization Track

Welcome from the Track Chair

11:10 AM - 11:20 AM (10 mins)

Amy Fenstermacher EY Government & Public Sector Technology Modernization Leader, EY
11:10AM

Lower Level: Madison

Digital Services & Customer Experience Track

Welcome from the Track Chair

11:10 AM - 11:20 AM (10 mins)

Bill Greeves Industry Executive Advisor, SAP
11:20AM

Street Level: Salon F-J

Keynote DATA, AI, & IT Modernization Track

Future-Proofing of Next Gen Cyber Scientists in the Age of AI

11:20 AM - 11:40 AM (20 mins)

Milos Manic Director and Professor, VCU Cybersecurity Center, VCU Enterprise AI Convergence Labs and Virginia Commonwealth University

As cyber threats continue to evolve, securing critical infrastructure and data in the public sector has never been more important. This session will explore opportunities and threats of recent AI advancements in cybersecurity of critical infrastructures. The session will illustrate use case scenarios in academia vs. industry and provide insights into AI driven education of future.

This session will provide actionable insights on:

  • AI in not so distant future
  • Addressing bias in AI and why is that so important
  • Addressing importance of "good" data
  • Provide examples of public-private partnerships in development of advanced computing centers in Virginia
11:20AM

Lower Level: Madison

Keynote Digital Services & Customer Experience Track

Navigating Digital Transformation in Public Health

11:20 AM - 11:40 AM (20 mins)

Suresh Soundararajan Chief Information Officer, Virginia Department of Health

Digital transformation is redefining public healthcare, enabling better service delivery, patient outcomes, and operational efficiency. By adopting innovative technologies, public health leaders can address challenges such as data integration, service accessibility, and resource optimization.

This session will provide actionable strategies to help you modernize public health services and enhance population-centered healthcare.

  • Explore how digital tools are improving public health accessibility and delivery
  • Discover strategies for integrating data to support informed decision-making and influence public health outcomes
  • Learn how to overcome barriers to adopting innovative technologies in public healthcare systems
  • Understand how collaboration across stakeholders drives effective digital healthcare transformation
11:40AM

Street Level: Salon F-J

Industry Insights DATA, AI, & IT Modernization Track

Intro to VMware Private AI Foundation with NVIDIA

11:40 AM - 12:00 PM (20 mins)

Alex Fanous Advanced Services - Staff Cloud Architect, Broadcom

Enterprises are eager to accelerate their GenAI journey but face significant challenges. Data

privacy and security are top concerns, as GenAI relies on an enterprises’ data. Additionally,

major hurdles include selecting the right LLMs, managing the cost of deploying a GenAI

environment, and addressing performance and compliance issues.

VMware by Broadcom focuses on enabling customers to pursue their AI initiatives while keeping their data private.

11:40AM

Lower Level: Madison

Industry Insights Digital Services & Customer Experience Track

AI: The New Attack Surface

11:40 AM - 12:00 PM (20 mins)

Jeff Crume Distinguished Engineer, Master Inventor, IBM

Artificial Intelligence (AI) introduces novel security challenges, including adversarial attacks and model vulnerabilities. Also, there is the issue of whether you can trust the AI you have. This session will cover six different types of AI attacks in order to provide a better understanding of the threatscape along with some suggestions for securing the data, the model, the usage and the infrastructure. Also, a glimpse into the future of how generative AI can be leveraged to improve cybersecurity will be discussed.

12:00PM

Street Level: Salon F-J

Keynote DATA, AI, & IT Modernization Track

Data-Driven Corrections: Turning Operational Data into Actionable Insights

12:00 PM - 12:20 PM (20 mins)

Sylvester Hubbard III Director of Enterprise Application Services, Virginia Department of Corrections

Correctional agencies generate vast amounts of data daily, yet many still struggle to transform that data into meaningful operational change. This session will show how you can apply new approaches to harness real-time data, reduce recidivism, and improve safety outcomes.

  • Optimize data collection across systems to reduce silos and duplication
  • Improve facility operations with predictive analytics and performance dashboards
  • Increase rehabilitation success by tracking inmate programming outcomes
  • Advance decision-making using integrated offender management systems
  • Transform reporting and compliance with automated, real-time insights
12:00PM

Lower Level: Madison

Keynote Digital Services & Customer Experience Track

Breaking Apart Bureaucracy: Agility, Innovation, and Transformation

12:00 PM - 12:20 PM (20 mins)

Mitch Melis Commissioner and Senior Advisor for Strategic Innovation, Virginia Employment Commission and Governor’s Office of Transformation

Bureaucracy often stands as a barrier to the public sector’s ability to embrace digital transformation and meet evolving citizen expectations. By fostering a culture of innovation and leveraging emerging technologies, government agencies can modernize operations and deliver services with greater efficiency and impact.

This session will explore actionable strategies to overcome structural challenges and position your organization for long-term success.

  • Identify barriers to digital transformation and strategies to overcome them in bureaucratic environments
  • Learn how to align organizational strategy with performance frameworks to drive sustainable outcomes
  • Explore how emerging technologies like AI and RPA can modernize systems and close operational gaps
  • Discover lessons from the private sector to accelerate adaptability and meet citizen expectations
12:20PM

Street Level: Salon F-J

Industry Insights DATA, AI, & IT Modernization Track

Navigating Cyber Resilience Maturity in the Age of AI

12:20 PM - 12:40 PM (20 mins)

Aditya Shandilya Public Sector Solution Architect, Cisco
Marlin McFate Public Sector CISO/CTO, Cohesity

Artificial Intelligence (AI) is transforming cybersecurity by enabling more effective threat detection and response. As cyber threats increase in complexity, organizations must reevaluate their cybersecurity and data management strategies. Building cyber resilience in the Age of AI is essential for protecting assets, ensuring compliance, and maintaining competitiveness in an increasingly digital landscape.

In this session, we will examine how AI is reshaping cybersecurity and introducing new risks, such as shadow AI, model vulnerabilities, and adversarial attacks.

Attendees will learn strategies for securing AI systems, including AI lifecycle management, algorithmic red teaming, and AI Defense innovations. These strategies will help organizations strengthen their cyber resilience in an AI-driven environment and empower them to make smarter, faster business decisions. By harnessing the power of AI and retrieval-augmented generative (RAG) techniques, organizations can unlock deep insights from their data and gain novel understandings.

12:20PM

Lower Level: Madison

Industry Insights Digital Services & Customer Experience Track

Digital Transformation and e-Government Services

12:20 PM - 12:40 PM (20 mins)

Santosh Karla Vice President, Delivery | Cloud, Applications & Infrastructure Solutions (CA&I), Unisys

Digital transformation is reshaping how governments interact with citizens, offering streamlined, accessible, and efficient e-government services. Service providers are at the forefront of this transformation, delivering innovative solutions to modernize systems and improve user experiences across the public sector.

This session will explore how service providers are driving e-government advancements to meet the demands of the digital age.

  • Discover strategies to modernize legacy systems for seamless e-government service delivery
  • Learn how to leverage cloud platforms, AI, and automation to enhance efficiency and scalability
  • Explore user-focused approaches to ensure e-government services are accessible and intuitive
  • Understand how to foster innovation while addressing security, compliance, and sustainability challenges
12:40PM

Street Level: Salon F-J

Panel discussion DATA, AI, & IT Modernization Track

IT Modernization: Building a Future-Ready Government Infrastructure

12:40 PM - 1:10 PM (30 mins)

As the pace of technological change accelerates, modernizing IT infrastructure is essential for governments to remain resilient, agile, and responsive. A future-ready infrastructure ensures seamless service delivery, robust cybersecurity, and the ability to adapt to evolving citizen needs.

This panel will delve into strategies and best practices for transforming legacy systems into modern, efficient, and secure government frameworks.

  • Examine the challenges and opportunities of modernizing legacy IT systems
  • Explore strategies for integrating cloud solutions and emerging technologies
  • Discuss how to strengthen cybersecurity while scaling infrastructure capabilities
  • Learn how future-ready IT systems enhance service delivery and inter-agency collaboration
Latoya Brown
Data Analyst, Commonwealth of Virginia
Vengatesh Agaram
Chief Information Officer, Virginia Department of Taxation
Brian McMahon
CEO and President, threatER
Amy Fenstermacher
EY Government & Public Sector Technology Modernization Leader, EY
12:40PM

Lower Level: Madison

Panel discussion Digital Services & Customer Experience Track

Fostering Strategies for Digital Inclusion and Bridging the Digital Divide

12:40 PM - 1:10 PM (30 mins)

Expanding digital access is critical to ensuring equitable opportunities for all communities. As technology advances, public sector leaders must implement inclusive strategies that reduce barriers to connectivity and digital literacy.

This session will provide actionable insights on how you can implement policies and programs that improve digital access, ensuring no community is left behind.

  • Identify key challenges preventing equitable digital access
  • Explore successful public sector initiatives that have expanded connectivity
  • Develop strategies to enhance digital literacy and adoption
  • Strengthen partnerships to maximize resources and community impact
Sue Tinsley
Director of Delivery Services, Virginia Department of Corrections
Ravi Padma
Chief Technology Officer, Virginia Department of Veterans Services
Cameron Lewis
Digital Opportunity Coordinator, Office of the Broadband, Virginia Department of Housing and Community Development
Jeffrey Young
Solution Consulting Manager, Public Sector, Adobe
Bill Greeves
Industry Executive Advisor, SAP
1:10PM

Street Level: Salon A-E

Lunch and Networking

1:10 PM - 2:10 PM (60 mins)

2:10PM

Upper Level: Salon f-j

Roundtables

Split into specialized conversations and join engaging discussions to dive deeper into your innovation priorities

2:10 PM - 3:10 PM (60 mins)

Roundtable 1: Strategies for Legacy Systems Modernization in Government Agencies. Facilitated by: Greg Williams, EY Virginia Account Leader, EY

Roundtable 2: AI and Data-Driven Talent Acquisition for a Future-Ready Government Facilitated by: Steven Jaworski, Director, Avature Federal, Avature

Roundtable 3: Modernizing Public Sector IT: Navigating Digital Transformation with Next Generation Service Management Facilitated by: John Gambaro, Sales Director, Freshworks

Roundtable 4: Leveraging Data and Innovation to Enhance Community Outcomes Facilitated by: Alex DerHovhannessian, Senior Vice President, Voyatek

Roundtable 5: AI Powered Citizen Service Chatbots. Facilitated by: Thomas Briggs Director, KPMG SLED AI Task Force – Functional Lead, KPMG

Roundtable 6: Next-Gen Data Protection for Uninterrupted Services Facilitated by: Chris Easterday, Systems Engineer, Veeam

Roundtable 7: Enhancing Collaboration and Efficiency with Government Shared Services Facilitated by: Dan Brown, East Regional Leader, Civilian Business Group, SAIC

Roundtable 8: Intelligent Digital Transformation: Cloud-First Strategies for Future-Ready Public Services Facilitated by: Bill Greeves, Industry Executive Advisor, SAP

Roundtable 9: AI’s Affect on Cybersecurity Facilitated by: Jeff Crume, Distinguished Engineer, Master Inventor, IBM

Roundtable 10: Cloud Migration for Government IT Modernization. Facilitated by: Larry King, Lead Solutions Engineer, Dynatrace

Roundtable 11: Cyber Resilience Strategies to Safeguard Critical Government Services from Emerging Threats Facilitated by: Brian McMahon, CEO and President, threatER

Roundtable 12: Leveraging Intelligent Document Processing for Efficiency and Compliance. Facilitated by: Jeffrey Young, Solution Consulting Manager, Public Sector, Adobe

Roundtable 13: Think You’re Secure? Uncover Hidden Weaknesses in Your Cyber Resilience Plan? Facilitated by: Marlin McFate, Public Sector CISO/CTO, Cohesity & Aditya Shandilya, Public Sector Solution Architect, Cisco

Roundtable 14: Modern Cloud FinOps: Visibility, Control, and Savings Across both Private and Public Clouds Facilitated by: Santosh Karla, Vice President, Delivery | Cloud, Applications & Infrastructure Solutions (CA&I), Unisys

Roundtable 15: Real-Time Data Processing for Smarter Public Services Facilitated by: Jesse Roberts, Principal Solutions Architect, AWS

Roundtable 16: How can governments ensure cybersecurity and data privacy in digital transformation? Facilitated by: David Edenton, Solutions Engineer, NetApp

Roundtable 17: The Future of Work Facilitated by: Amy Gottschling, Account Director, LinkedIn

3:10PM

Street Level: Salon F-J

Industry Insights

Mission Integration for Efficient Service Delivery in Virginia

3:10 PM - 3:30 PM (20 mins)

Srini Attili Executive Vice President, Civilian Business Group, SAIC
Margaret “Lyn” McDermid Secretary of Administration, Commonwealth of Virginia

Join us to explore how Virginia's government is improving public services through modern technology and mission integration. Focusing on residents' needs, Virginia is modernizing its IT systems and maintaining smooth operations while keeping pace with the changing landscape. Discover strategies for integrating mission solutions, ensuring high-quality, efficient and reliable services for Virginia’s citizens. This session will provide practical insights and real-world examples of how these efforts are making a positive impact.

3:30PM

Street Level: Salon F-J

Panel discussion

Building a Resilient and Innovative Public Service Workforce

3:30 PM - 4:00 PM (30 mins)

The public sector faces increasing demands, requiring a workforce that is both adaptable and forward-thinking. To navigate evolving challenges, agencies must invest in strategies that foster resilience, innovation, and continuous skill development.

This session will equip you with strategies to strengthen workforce agility, enhance employee engagement, and drive a culture of innovation within your organization.

  • Adapt workforce strategies to meet emerging challenges and demands
  • Foster a culture of continuous learning and professional growth
  • Implement leadership approaches that enhance resilience and adaptability
  • Leverage technology and new ways of working to drive innovation
Paul Corbett Cormal
Chief Technology Officer, Assistant Superintendent – Data, Research, and Technology, Virginia Department of Education
Sylvester Hubbard III
Director of Enterprise Application Services, Virginia Department of Corrections
Winnie Faeder
Federal Business Analyst, Avature
Jesse Roberts
Principal Solutions Architect, AWS
4:00PM

Street Level: Salon F-J

Keynote

Agile Sourcing in Public Sector IT: How VITA is Shaping Flexible Frameworks for a Fast-Moving Future

4:00 PM - 4:20 PM (20 mins)

Shabeen Vijayan Director of Enterprise Sourcing & Risk Management, Virginia Information Technologies Agency

As the Commonwealth of Virginia's IT needs and citizen demands evolve rapidly, building flexible sourcing frameworks that adapt to changing agency business needs is essential. This session highlights some of VITA's sourcing and contracting frameworks that enable agile technology adoption while balancing appropriate oversight and risk management.

4:20PM

Street Level: Salon A-E

Closing Remarks from the Chair followed by Networking Reception

4:20 PM - 5:05 PM (45 mins)

Jesse Roberts Principal Solutions Architect, AWS

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