Wed 20 May 2026
View event detailsRegistration and Networking
8:00 AM - 8:45 AM (45 mins)
Welcome from the Public Sector Network
8:30 AM - 8:40 AM (10 mins)
Welcome from the Chair
8:40 AM - 8:50 AM (10 mins)
How Pennsylvania is Modernizing Government for All Citizens
8:50 AM - 9:10 AM (20 mins)
The Commonwealth is nationally recognized for digital leadership, but delivering services that are simple, fast, and fair remains an ongoing challenge.
This session will unpack Pennsylvania’s unified digital strategy and how you can apply new approaches to improve trust, equity, and access.
- Transform state digital services using cross-agency platforms
- Increase resident satisfaction by redesigning high-traffic services
- Reduce legacy barriers through agile governance
- Optimize procurement and vendor performance to deliver faster
Partner Perspective
9:10 AM - 9:30 AM (20 mins)
National Trends in Digital Trust and Innovation
9:30 AM - 9:50 AM (20 mins)
What’s next for state-level digital transformation? Learn from national leaders shaping the future of AI, data, and trust in government. This session will benchmark Pennsylvania’s progress and spotlight federal priorities and scalable solutions.
How To Deliver Better Services With Less Red Tape
9:50 AM - 10:20 AM (30 mins)
Legacy systems and manual processes slow everything down — from permit approvals to public benefit access.
This session will show you how to apply modernization strategies that improve speed and reduce friction across all service lines.
- Optimize business licensing and service permits
- Reduce time-to-decision with intelligent forms and automation
- Advance agile operations within workforce and procurement
- Empower cross-agency task forces to unlock innovation
Morning Coffee Break
10:20 AM - 10:50 AM (30 mins)
Welcome from the Track Chair
10:50 AM - 11:00 AM (10 mins)
Welcome from the Track Chair
10:50 AM - 11:00 AM (10 mins)
Design Government Services That Actually Work
11:00 AM - 11:20 AM (20 mins)
Human-centered service design isn't a buzzword—it's a requirement for modern government.
This session will highlight how to redesign public services to be equitable, accessible, and effective.
- Improve public trust through better service design
- Close access gaps using community-driven co-design
- Streamline enterprise services and digital front doors
- Build inclusive feedback loops into digital delivery
How To Build a Cybersecurity Program That Works at Scale
11:00 AM - 11:20 AM (20 mins)
Pennsylvania is moving to a “defend forward” model — reshaping how cybersecurity is resourced and executed.
This session will outline how to transform your cyber posture, reduce risk, and collaborate across jurisdictions.
- Integrate zero-trust frameworks into state cyber planning
- Coordinate with counties and agencies on breach response
- Deploy identity-first security tools statewide
- Align security roadmaps with federal and ONCD shifts
Partner Perspective
11:20 AM - 11:40 AM (20 mins)
Partner Perspective
11:20 AM - 11:40 AM (20 mins)
How To Secure Digital Access Without Compromising Privacy
11:30 AM - 12:10 PM (40 mins)
As digital access grows across Pennsylvania, so do the risks to personal privacy and community trust.
This session will explore how you can safeguard privacy while delivering reliable broadband, devices, and digital services to disconnected or underserved communities.
- Address privacy gaps in broadband and device programs
- Integrate security-by-design into rural digital infrastructure
- Protect residents from scams, phishing, and identity theft
- Empower communities with cyber literacy and support
Redefining Local Cyber Defense in an Era of Rising Threats
11:30 AM - 12:10 PM (40 mins)
As federal support shifts, local and state governments must lead the defense against escalating cyber threats.
This session will explore how you can adapt your cybersecurity strategies, share intelligence, and deploy AI for cyber resilience.
- Bolster local cyber readiness amid reduced federal support
- Automate threat detection using AI and ML
- Protect election and citizen data infrastructure
- Align with ONCD priorities and SLG cyber frameworks
Partner Perspective
12:10 PM - 12:30 PM (20 mins)
Partner Perspective
12:10 PM - 12:30 PM (20 mins)
Lunch and Networking
12:30 PM - 1:30 PM (60 mins)
Roundtables
1:30 PM - 2:20 PM (50 mins)
Afternoon Break
2:20 PM - 2:40 PM (20 mins)
How To Use AI to Power Smarter Government
2:40 PM - 3:00 PM (20 mins)
From personalized learning to predictive traffic control, AI is transforming public service. This session will show how you can responsibly implement AI across sectors while maintaining public trust.
- Implement AI pilots in education, transportation, and operations
- Apply ethical frameworks to high-impact use cases
- Build AI governance with transparency and auditability
- Partner with academia to accelerate innovation
Partner Perspective
3:00 PM - 3:20 PM (20 mins)
What’s Next for Pennsylvania’s Digital Future? Priorities, Risks, and Bold Ideas
3:20 PM - 3:50 PM (30 mins)
Our final panel gathers public sector and technology leaders to look beyond 2026 and explore what’s next. What are Pennsylvania’s biggest digital priorities—and how can stakeholders work together to achieve them?
- Improving citizen experience through secure, user-friendly, and inclusive digital services.
- Scaling AI and data while protecting privacy and ethics.
- Institutionalizing innovation and risk-taking across agencies.
- Creating a shared vision for a whole-of-state digital future.
Closing Remarks
3:50 PM - 4:00 PM (10 mins)
Past Sponsors
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