As technology advances in the public sector, the potential of automation to drive efficiency and insights grows exponentially. Yet, many organizations still grapple with crafting strategies that deliver sustainable value. This session will explore how to harness technology to build impactful and forward-thinking automation strategies.

• Examine the latest technologies powering automation in the public sector.
• Learn how to select the right partners for long-term success.
• Explore frameworks for developing and refining your automation strategy.
• Gain actionable insights to assess and enhance your current approach.

Governments worldwide are embracing digital identities to streamline service delivery, including modernizing driver's licenses. Learn how New Mexico has pioneered an innovative approach to its driver’s license program and discover valuable insights Ohio can apply to enhance its own services.

• Explore New Mexico's journey in implementing mobile driver’s licenses
• Understand the benefits of digital identities for service delivery
• Identify strategies for overcoming challenges in transitioning to digital programs
• Gain actionable ideas to modernize Ohio’s driver’s license processes

Digital transformation is reshaping the public sector, but it comes with complex challenges. From data migration to system integration, navigating this journey requires thoughtful planning and actionable strategies.

• Explore best practices for seamless data migration and system integration
• Learn how to develop effective project plans for transformation initiatives
• Discover tools that streamline and support your digital transformation efforts
• Identify strategies to tackle common challenges and drive impactful results

AI is a hot topic, but taking the first steps can be daunting. Discover how Texas identified and implemented quick-win AI strategies and learn how to apply these practical approaches in your own agency.

• Learn how Texas identified and prioritized AI opportunities for immediate impact
• Discover practical steps to implement quick-win AI strategies in your agency
• Explore ways to overcome common barriers to adopting AI solutions
• Gain insights into measuring and communicating the success of AI initiatives

Building a data-driven culture can be complex, but it is a powerful catalyst for advancing continuous improvement initiatives. Explore how the Colorado Department of Revenue harnessed data-driven strategies to elevate their programs and learn how these approaches can be tailored to drive success in Ohio.

• Understand the steps Colorado took to embed a data-driven culture within their organization
• Explore the impact of data-driven strategies on continuous improvement initiatives
• Learn how to adapt Colorado's approach to address Ohio’s unique challenges
• Identify actionable methods to leverage data for sustained organizational growth

Technology has the potential to revolutionize how public services are delivered, enabling faster, more targeted, and impactful solutions. This session will explore how your department or agency can adopt innovative tools to tackle pressing societal challenges effectively.

• Discover cutting-edge technologies driving transformation in public services
• Learn how to implement tools that enhance service delivery and efficiency
• Explore strategies for aligning technology adoption with agency goals
• Gain insights into overcoming barriers to innovation and driving impact

Innovation has long been a priority for the public sector, but the shift to hybrid and remote work has made effective collaboration more critical than ever. Agile leadership and advanced platforms are transforming the way agencies enhance user experiences and foster innovation. Join this session to discover actionable strategies to adapt and thrive in this new landscape.

• Explore tools and platforms that enable seamless collaboration in hybrid environments
• Learn how agile leadership practices drive innovation and adaptability
• Understand the connection between enhanced collaboration and improved user experiences
• Identify practical steps to integrate innovative solutions into your organization’s workflows

Leaders face the challenge of addressing immediate priorities while investing in systems that ensure long-term success. Balancing innovation with practicality is critical to making the most of technology investments.

This panel will explore how leaders evaluate and select the right technology, data, and AI tools for specific needs, and share strategies for optimizing their use to achieve meaningful outcomes.

• Learn how to assess technology and AI solutions for targeted applications
• Discover strategies for balancing short-term needs with long-term goals
• Explore methods to optimize the performance of existing systems and tools
• Gain insights into overcoming common challenges in adopting advanced applications

Ohio is leveraging digital services to enhance how citizens access essential resources, from paying taxes and renewing licenses to applying for state benefits.

This panel will explore practical strategies for adopting digital tools in the public sector to streamline processes and improve service delivery for Ohio residents.

• Learn how Ohio has implemented digital solutions to simplify citizen interactions
• Discover ways to make public services more accessible and efficient through technology
• Explore innovative approaches to modernizing processes for better outcomes
• Gain insights into overcoming challenges in digital service adoption