Agenda

Tue 18 Aug 2026

View event details
7:30AM

Registration and Networking

7:30 AM - 8:30 AM (60 mins)

8:30AM

Welcome from PSN

8:30 AM - 8:40 AM (10 mins)

8:40AM

Welcome from the Chair

8:40 AM - 8:50 AM (10 mins)

8:50AM
Keynote

Preparing Florida for the Next Decade of Digital Government

8:50 AM - 9:10 AM (20 mins)

Future-ready government is built through deliberate choices today. This session explores how leaders set the foundation for sustained success.

  • How executives design systems that outlast political and budget cycles
  • What long-term capability means in practice
  • How data and digital infrastructure support future needs
  • How leaders define success over a decade, not a year
9:10AM
Industry Insights

What It Takes to Lead in the AI Era

9:10 AM - 9:30 AM (20 mins)

AI introduces new opportunities alongside new leadership responsibilities. This session explores how executives guide AI adoption while maintaining clarity, trust, and accountability.

  • How leaders decide which decisions AI should support versus those that must remain human-led
  • What executive accountability looks like when AI influences outcomes
  • How to set expectations for explainability and transparency at the leadership level
  • How leaders communicate AI use clearly to staff, stakeholders, and the public
9:30AM
Panel discussion

From Innovation to Impact: Turning Strategy into Everyday Services

9:30 AM - 10:00 AM (30 mins)

Innovation only matters when it improves daily experiences for citizens and staff. This session focuses on how leaders bridge the gap between strategic vision and practical, operational results.

  • How executives ensure innovation priorities translate into frontline service improvements
  • What often causes promising digital strategies to stall during implementation
  • How to align agency goals, funding, and performance measures around outcomes
  • When to scale a pilot—and when not to
10:00AM

Morning Networking Break

10:00 AM - 10:30 AM (30 mins)

10:30AM
Keynote

Designing Digital Services People Actually Want to Use

10:30 AM - 10:50 AM (20 mins)

Adoption is the real test of digital success. This session explores how leaders ensure services meet real user needs rather than internal assumptions.

  • How agencies incorporate citizen feedback without slowing delivery
  • What causes well-intended services to be underused or avoided
  • How leadership supports user-centered design at scale
  • How to balance standardization with responsiveness to diverse needs
10:50AM
Industry Insights

From Insight to Impact: How Technology is Powering Data-Driven Government

10:50 AM - 11:10 AM (20 mins)

Technology works best when it fades into the background. This session examines how leaders design systems known for outcomes rather than interfaces.

  • How integration across systems improves service more than new platforms
  • What leaders can do to reduce cognitive load on staff and citizens
  • How invisible automation improves consistency and speed
  • How to evaluate success when technology is no longer visible
11:10AM
Panel discussion

Small Digital Changes, Big Public Impact

11:10 AM - 11:40 AM (30 mins)

Not every improvement requires a large transformation program. In complex public sector environments, targeted digital shifts can strengthen service delivery, system performance, and cybersecurity resilience — without triggering large-scale disruption. Focused, strategic changes within existing systems can deliver measurable value across digital experience, infrastructure performance, and institutional risk posture.

  • How leaders identify high-impact improvements hiding within legacy systems and constrained budgets
  • Why incremental modernization often reduces operational and cybersecurity risk while accelerating digital maturity
  • How digital innovation, infrastructure optimization, and security controls can advance together rather than compete for priority
  • How to communicate value when improvements strengthen performance, resilience, and public trust — even when change is not highly visible
11:40AM

Networking Lunch

11:40 AM - 12:40 PM (60 mins)

12:40PM
Roundtables

Roundtables

12:40 PM - 1:40 PM (60 mins)

Roundtable 1: Designing Systems That Outlast Administrations: Building 10-Year Digital Capability in Florida

Roundtable 2: AI With Accountability: Practical Governance Models for Responsible Adoption Across Agencies

Roundtable 3: From Strategy to Service Delivery: Making Innovation Tangible for Citizens and Staff

Roundtable 4: Enterprise Alignment in Action: Turning Statewide Governance into Faster Agency Execution

Roundtable 5: Cybersecurity as a Growth Strategy: Enabling AI, Cloud, and Shared Services with Confidence

Roundtable 6: Invisible Technology, Visible Outcomes: Using Automation and Integration to Reduce Friction in Government

Roundtable 7: Small Digital Shifts, Major Public Impact: Identifying the High-Return Improvements Hiding in Plain Sight

1:40PM
Keynote

Preparing Today for Tomorrow’s Digital Landscape

1:40 PM - 2:00 PM (20 mins)

Digital change is constant, but readiness is intentional. This session explores how leaders prepare organizations for what’s next.

  • How executives anticipate emerging technologies without chasing trends
  • What planning horizons make sense in a fast-changing environment
  • How workforce readiness factors into long-term strategy
  • How leaders balance innovation with operational stability
2:00PM
Industry Insights

Governing AI With Confidence and Clarity

2:00 PM - 2:20 PM (20 mins)

Clear governance enables responsible AI adoption. This session explores how leaders create guardrails that empower teams.

  • How executives define acceptable AI use across agencies
  • What governance structures support innovation rather than restrict it
  • How leaders ensure AI decisions remain explainable and auditable
  • How governance evolves as AI capabilities expand
2:20PM
Panel discussion

Cybersecurity as Enabler of Innovation

2:20 PM - 2:50 PM (30 mins)

Kevin Seymour Chief Information Security Officer, Florida Department of Corrections
Shon Bynum Senior Security Officer, State Board of Administration of Florida

Strong cybersecurity creates confidence to innovate. This session highlights how protection supports progress

  • How security enables faster adoption of AI and cloud technologies
  • What leadership alignment is required between cyber and digital teams
  • How standardization reduces friction in innovation
  • How leaders communicate security’s value beyond risk reduction
2:50PM
Keynote

AI That Supports Decisions — Not Replaces Them

2:50 PM - 3:10 PM (20 mins)

Kenneth Kicia Chief Information Officer, Florida Department of Corrections

AI is most powerful when it enhances judgment rather than substitutes it. This session focuses on how leaders position AI as a decision-support tool.

  • Which decisions benefit most from AI-assisted insight
  • How executives define guardrails for AI-supported recommendations
  • How to maintain human accountability when AI informs outcomes
  • How to build confidence in AI outputs across teams
3:10PM
Panel discussion

How to Use Enterprise Governance to Accelerate Florida’s Digital Momentum

3:10 PM - 3:40 PM (30 mins)

Bill Hunkapiller Chief Information Security Officer, Florida State University

Florida is moving with intention toward an enterprise technology model, and governance is playing a central role in that shift. This session will show how agency leaders can use statewide alignment to strengthen security, scale innovation, and deliver lasting public value.

  • Advance digital outcomes by moving from program-based oversight to long-term capability planning
  • Reduce risk and build trust by aligning cybersecurity, data, and architecture at the enterprise level
  • Balance consistency and flexibility through clear governance and defined decision rights
  • Optimize investments so they support statewide impact, not just individual agency wins
  • Accelerate cloud, AI, and shared services adoption by turning structure into action
3:40PM

Closing Remarks

3:40 PM - 3:50 PM (10 mins)

3:50PM

Networking Drinks Reception

3:50 PM - 4:50 PM (60 mins)

Questions?

See our FAQs or get in touch

Ready to register?

Registration is free for government

Ready to sponsor?

Limited packages available