As governments accelerate their adoption of AI and emerging technologies, building trust through transparency and governance becomes essential. The Government of New Brunswick is setting the pace by embedding accountability and ethics into every layer of innovation.

This session will explore how to scale digital innovation responsibly and apply new approaches on how you can embed safety, transparency, and collaboration into your tech strategy from day one.

• Advance AI adoption through clear and accountable governance
• Reduce risk by integrating ethical safeguards into innovation processes
• Build secure digital services rooted in citizen trust and transparency
• Improve cross-agency coordination to align innovation with oversight
• Scale transformative technologies with control and confidence

As digital touchpoints become the primary way citizens interact with government, agencies must rethink how they design and deliver these experiences. Personalization, accessibility, and innovation are key to creating meaningful, inclusive engagement at scale.

This session will explore how to strengthen citizen relationships through digital channels and apply new approaches on how you can design interactions that reflect community needs and drive lasting participation.

• Increase citizen engagement through targeted digital strategies
  
• Personalize online experiences to serve diverse populations
  
• Leverage social media, mobile platforms, and AI to expand reach
  
• Improve digital accessibility to reduce participation barriers
  
• Adapt engagement models to reflect real-time community feedback

Nova Scotia is leading a data-driven shift in healthcare, proving that timely insights can radically improve care delivery, system efficiency, and patient outcomes. With a focus on interoperability and analytics, the province is setting a new benchmark for health innovation.

This session will explore how to unlock the full potential of health data and apply new approaches on how you can enhance care quality, streamline operations, and enable smarter decision-making through AI and real-time insights.

• Use real-time data to improve patient care and system responsiveness
  
• Increase interoperability to support care coordination and collaboration
  
• Leverage AI and analytics for predictive and personalized healthcare
  
• Enhance transparency and trust through accessible health data
  
• Optimize data governance to support innovation and compliance

The future of digital government will be shaped by rapid technological change, rising citizen expectations, and the growing demand for data-driven decision-making. To stay ahead, public sector leaders must embrace innovation while upholding trust, agility, and compliance.

This session will explore what’s next for digital government and apply new approaches on how you can future-proof services by integrating emerging tech, citizen insights, and secure, adaptive systems.

• Identify the technologies set to redefine public sector service delivery
  
• Improve agility and responsiveness without compromising on security
  
• Leverage data to drive real-time insights and smarter policy decisions
  
• Build services that evolve with citizen needs and expectations
  
• Adapt leadership strategies to support innovation at scale

As governments push forward with data-driven innovation, they face the complex challenge of protecting privacy without slowing progress. Strong governance is no longer a barrier—it's a foundation for responsible, scalable transformation.

This session will explore how to innovate confidently within a privacy-first framework and apply new approaches on how you can unlock data’s value while safeguarding trust and compliance.

• Drive innovation without compromising on data security and ethics
  
• Overcome challenges in balancing accessibility with compliance
  
• Strengthen governance to support responsible data use at scale
  
• Enhance privacy through advanced technologies and architecture
  
• Improve stakeholder trust through transparent data management practices

Citizens expect services that are fast, easy, and designed with their needs in mind. By putting people first, governments can build trust, improve satisfaction, and deliver better outcomes across every touchpoint.

This session will explore how to lead with empathy in digital transformation and apply new approaches on how you can use client-centered thinking to enhance access, speed, and equity in service delivery.

• Redesign services around real citizen needs and behaviours
• Leverage data to personalize and accelerate service interactions
• Reduce access barriers through inclusive, human-centered design
• Improve satisfaction and trust through responsive digital delivery
• Increase operational efficiency while enhancing citizen experience

AI presents game-changing opportunities for cybersecurity, but its adoption is often slowed by fear, uncertainty, and ethical concerns. Public sector leaders must shift the narrative—seeing AI not as a risk, but as a strategic asset in protecting systems and serving citizens.

This session will explore how to balance innovation and caution in AI adoption and apply new approaches on how you can foster a cyber culture that embraces opportunity while safeguarding trust.

• Harness AI to strengthen cybersecurity capabilities and resilience
• Address ethical risks and governance issues early in implementation
• Dispel myths and misconceptions around AI in the public sector
• Improve internal confidence through education and transparent communication
• Foster a forward-looking mindset that sees AI as a tool, not a threat

Legacy systems pose a growing risk to cybersecurity and operational resilience as innovation accelerates. To scale safely and effectively, public sector leaders must modernize infrastructure while maintaining service continuity and protecting critical data.

This session will explore how to reduce the risks of legacy tech and apply new approaches on how you can upgrade systems securely and transition to modern, scalable digital environments.

• Identify and address the security risks of outdated infrastructure
• Minimize disruption while modernizing legacy applications
• Improve resilience through phased, secure modernization strategies
• Align innovation with long-term operational stability
• Strengthen digital foundations to support future growth and security