• Breaking down customer experience silos – what is it that our customers truly expect from Government?
• How can you cater to all customers and overcome their barriers?
• Aligning customer needs with Government services – what is the most efficient way to communicate or provide the customer with what they require?

• Laying out the role of data in a government digital transformation strategy
• Discussing strategies for ensuring data quality, privacy, and security in an automated environment
• Providing insights into best practices for building and maintaining these ecosystems

• Focusing on digital and IT as enablers of meaningful service delivery outcomes
• Connecting individual initiatives to broader government goals
• Prioritising purpose-driven innovation and measurable public value
• Breaking down silos and fostering cross-agency collaboration

• Designing a roadmap to accelerate the capabilities of the public sector
• Elevating the people capability function to drive organisational change
• Embracing AI and its capabilities – balancing the human and tech resources

• Understanding digital accessibility and inclusivity within Aotearoa – what is the demographic, ethnic, and socio-economic breakdown across Aotearoa?
• What are the challenges and solutions to bridge the barriers in digital inclusivity for citizens in Aotearoa?
• What is the Government’s role in helping educate and equip its citizen with the digital tools?
• What does user-centred design on technologies to enhance digital inclusivity look like?

• How can we leverage data to provide end-to-end digital services?
• Where are the biggest opportunities and use cases to leverage AI for service delivery
• Ensuring AI in the public service moves at the pace of trust and not excitement!

• Shedding light on the opportunities for collaboration between departments and organisations through cloud capabilities
• Highlighting the role of collaboration in the digital transformation journey
• Developing policies to enable high-level security to sensitive data

• Sharing the reality of (tech) skills shortage
• Partnerships: What are the opportunities for collaboration between the tertiary and public sectors to foster and grow the talent pipeline?
• Employee Value Proposition: How can the public sector build its EVP to attract and retain talent from job ads to employee development?
• Getting the balance right: how can the public sector utilise tech resources and human resources to improve workflows?

• Exploring strategies to streamline government processes, harness technology, and empower the workforce to enhance productivity
• Reinforcing the importance of maintaining high standards in public service delivery while balancing innovation and good governance
• Defining key priorities for the future, strengthening inter-agency collaboration, and setting measurable goals for a high-performing public sector

• Understanding ESR’s approach to modelling disease spread to prepare for another outbreak
• Providing insights into how ESR designed the model and how it can inform decision making
• Delving into the key learnings from this modelling exercise

• Upscaling public service technology to deliver efficient services
• Looking at the potential for improved and enhanced digital infrastructure to foster collaboration
• Moving away from legacy and traditional systems
• Getting the buy-in from leadership to enable more efficient operations to improve digital infrastructure

• Highlighting the importance of personal development and retention rates for the workforce
• Working with your employees to create and develop upskilling plans that help employees deliver their best
• Aligning personal development with organisational goals

• How can the public sector create digital and in-person experiences that are intuitive, efficient, and accessible to all New Zealanders?
• What strategies can government agencies use to collaborate more effectively and break down silos to provide seamless services?
• How can public sector leaders better understand citizen needs and expectations to design services that truly meet them?
• What role does technology play in enhancing service delivery, and how can agencies ensure it supports—not complicates—the citizen experience?
• How can government measure and improve service performance to build trust and engagement with citizens?

• What role does data play in improving service delivery and making government more responsive to citizen needs?
• What are the primary obstacles to implementing data-driven decision-making in government departments, and how can they be overcome?
• How can public sector leaders make data a core asset for decision-making processes?
• How can different departments collaborate to ensure seamless data utilisation while maintaining data privacy?

Can you share examples of successful cross-agency data initiatives?

• Highlighting the critical importance of technological transformation in the Public Sector
• Developing a comprehensive understanding of the strategic roadmap for upgrading technologies used by the Public Service
• Identifying challenges and barriers to IT transformation and cloud adoption – what are the solutions to overcome them?

• How can the public sector foster a workforce culture that is adaptable, innovative, and prepared for future challenges?
• What new approaches can be leveraged to attract and retain emerging talent in key areas such as digital transformation and public service innovation?
• How can the government create a learning environment that encourages continuous development and growth, ensuring the workforce is equipped to meet future demands?
• In what ways can leadership and talent management strategies evolve to cultivate a workforce that is both diverse and future-focused?

• Identifying opportunities for growth based on international perspectives – how is Japan creating international collaboration opportunities in achieving this?
• Understanding the role of modern technology in shaping Japan’s future policies
• Developing strategies in shaping Japan’s future

• Providing insights into how Stats NZ is currently using data and AI within their functions
• Looking into the challenges that pose as a result of AI and how parameters are in play to overcome them
• Discussing collaboration opportunities with data and AI

• Sharing key factors in enabling a growth strategy to mature your IT capabilities
• Shedding insights into the importance of the IT strategy in governance
• Discussing regulatory compliance, resource constraints, and cultural change

• Definition and scope of digital transformation in the context of the public sector and its role in enabling a thriving workforce
• Overview of the evolving expectations and preferences of the modern workforce
• Showcasing digital initiatives and modern work practices to appeal to prospective employees

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.

Join an engaging debate-style session designed to spark lively discussions and encourage audience participation. Led by an expert facilitator, this session will dive deep into the topic at hand, prompting thought-provoking exchanges among peers. You'll have the opportunity to actively contribute your insights, ask questions, and engage in spontaneous discussions with fellow participants, creating a collaborative and insightful experience.