eXpected registrations IN 2024
inspiring speakers
CASE STUDIES
Steering Committee
Paul Hesford,
Deputy Chief Financial Officer,
Department of Transport and Main Roads
AJ Karliner,
Chief Procurement Officer,
Victoria Police
Sheetal Kapoor,
Chief Financial Officer,
Victorian Ombudsman
Prashant Bakshi,
Chief Customer Officer,
New Zealand Qualifications Authority
Angie Shafei,
Dean of Business,
Flinders University, SA
Linda Sperring,
Executive Director, Service Delivery,
Department of Energy, Mines, Industry Regulation and Safety, WA
James Mowat,
Sector Engagement,
Land Information New Zealand
Renee Collins,
Director Performance, Analytics and Business Intelligence,
Northern Sydney Local Health District
What’s In Store for 2024
As the public sector adapts to evolving demands and economic fluctuations, Government Agencies must prioritise operational excellence.
This entails pinpointing inefficiencies and seizing opportunities to reduce costs, manage risks, and boost efficiency. It’s crucial to uphold top-notch service standards to meet the expectations of citizens.
The Operational Excellence Roadshow 2024 aims to align people, processes, policies, and technology for operational effectiveness, citizen satisfaction, and sustainable value.
Priorities include clear vision, process innovation, collaborative governance, data-driven decisions, and digital transformation. By emphasising citizen-centricity and operational excellence, the ANZ Government can elevate public service quality.
Key People You’ll Meet
Chiefs, Heads, Directors, Seniors, Executives, and Managers involved in:
Operations
Finance
Corporate Services
Procurement
Transformation
Change Management
Process Improvement
Service Delivery
2024 Speaker Panel
James Mowat,
Leader Sector Engagement,
Land Information New Zealand
Jan Sheppard,
Chief Data and Analytics Officer,
Environmental Science Research
Gavin Pearce,
Director of Risk & Compliance,
Reserve Bank of New Zealand
Bill Moses,
Head of Corporate,
Ministry for Regulation
Prashant Bakshi,
Chief Customer Officer
New Zealand Qualifications Authority
Brian Davies,
Manager Strategic Procurement, Department of Corrections NZ
Robert Bollard,
PSM, Industry Principal – Public Sector,
Pega
Chris Ben,
Senior Solutions Engineer,
Nintex
Renee Collins,
Director Performance, Analytics and Business Intelligence,
Northern Sydney Local Health District
Shan Sharma,
Director, Process Excellence and Automation,
Department of Customer Service
Marina van der Walt,
Deputy Secretary, Financial Management and Services,
NSW Treasury
Matthew Nicholls,
Director, Strategic Business Advisory & Finance,
Department of Regional NSW
Craig Cooper,
Service Director Drug and Alcohol,
Justice Health & Forensic Mental Health Network NSW
Devlin Bell,
Chief Finance & Operations Officer,
Premier’s Department and The Cabinet Office
Kal Marshall,
Regional Vice President – Public Sector APJ
Appian
Wayne Beyrooti,
Vice President Sales, APAC
Basware
Thomas Kohlenbach,
Senior Product Specialist
Nintex
Paul Hesford,
Deputy Chief Financial Officer,
Department of Transport and Main Roads
Karl Frank,
Executive Director Regulatory Services Policy, Performance and First Nations,
Department of Housing, Local Government, Planning and Public Works
James Smith,
Director, Court Technology Services,
Department of Justice and Attorney-General
Nicole Blackett,
Director, Program Design and Insights, Innovation Division,
Department of Environment, Science and Innovation
Helen Burrell,
Regional Engagement lead,
Advance Queensland
Lauren Howard, Director Strategy, Engagement, and Workforce
Queensland Revenue Office
Tony King,
Executive Director Innovation – Strategy,
Department of Environment, Science and Innovation
Kal Marshall,
Regional Vice President – Public Sector APJ
Appian
Thomas Kohlenbach Senior Product Specialist,
Nintex
Sheetal Kapoor,
Chief Financial Officer,
Victorian Ombudsman
Christine Tipton,
Chief Operating Officer,
Sustainability Victoria
Michael Deichsel,
Director, Business Integration and Improvement, People and Business Services,
Department of Transport and Planning
AJ Karliner,
Chief Procurement Officer,
Victoria Police
Zane Zhao,
Assistant Secretary, Digital Security and Operations,
Department of Workplace and Relations
Kal Marshall,
Regional Vice President – Public Sector APJ
Appian
Michelle Burnheim,
Operational Excellence Training Facilitator, Intertek SAI Global
Barry Cairns
Senior Solutions Engineer,
Nintex
Sankaran Krishnaraj, Director General, Service and Program Excellence Directorate, Programs Branch,
Agriculture and AgriFood Canada
Benjamin Bek,
Associate Institute Director,
ANU Institute for Space
Anthony O’Reilly, Director Business Intelligence, Improvement and Performance,
Office of the Commonwealth Ombudsman
Natasha Scandrett, Assistant Commissioners,
Australian Electoral Commission
Christine Tipton,
Chief Operating Officer, Sustainability Victoria
Janine Bennett,
Acting Assistant Secretary, Digital Business and Sector Engagement, Department of Health and Aged Care
Tammy Braybrook, Senior Director, Data Capability and Analytics,
Australian Maritime Safety Authority
Barry Cairns
Senior Solutions Engineer,
Nintex
Kal Marshall,
Regional Vice President – Public Sector APJ,
Appian
Peter Worthington-Eyre,
Chief Data Officer, Executive Director, Office for Data Analytics,
Department of the Premier and Cabinet
Richard Wortley,
Manager BD – Workforce Capability, Professional and Continuing Education, The University of Adelaide
Dr Shikha Sharma,
Director, Business Improvement Technology & Chief Information Officer,
Department of Human Services
Angie Shafei,
Dean of Business, Director (MBA, MHA),
Flinders University
Luke Toop,
Deputy Director, Strategy & Architecture,
Department of the Premier and Cabinet
M. Ali Babar,
Professor – School of Computer Science,
The University of Adelaide
Kal Marshall,
Regional Vice President – Public Sector APJ
Appian
Benefits of Attending
Explore emerging technologies
Maximise automation, AI, and digital tools for operational progress, ensuring adaptability and future-proofing strategies
Enhance process optimisation
Streamline operations for efficiency, accuracy, and cost reduction, fostering innovation and minimising waste
Foster collaboration
Break down silos to promote seamless communication and coordination across departments, enhancing organisational cohesion and effectiveness
Empower your workforce
Invest in people and change management to cultivate a skilled and motivated team capable of driving successful transformation initiatives
What Your Peers Had To Say
Content, location, and session facilitation were
excellent. Interesting listening to the subject matter from expert speakers.
Australian Taxation Office
The opening from the chair was interesting, and the firsthand case studies by the panel members at the end of the session.
Department of Child, Youth Justice, and Multicultural Affairs
Very useful, has raised questions for me internally, and has increased my awareness of risks being owned and shared.
Te Ara Ahunga Ora Retirement Commission
Discussing the Most Current Topics
#Operational Excellence
#Business Improvement
#Automation
#Improving Workflow
#Operational Advancement
Process Innovation
#OPEX Culture & Curation
#Leveraging Technology
2024 Locations
2024 Event Partners
Appian
Appian accelerates your business by designing, automating and optimising critical processes, from start to finish. Learn More
AI/ML, Automation, Business & Digital Transformation, Digital Government & CX, Low code/No code
Enterprise, Medium
Datacom
We work with our government customers to help them navigate IT challenges and find opportunities to make a difference in the lives of their customers. Learn More
Advisory, AI/ML, Cloud & Computing, Digital Government & CX, Enterprise & IT Solution Architecture, Managed Services, Software Development
Enterprise
Pega
Pega is a powerful enterprise platform that unlocks business-transforming outcomes with real-time optimisation. Learn More
Automation, Low code/No code, Software Development
Enterprise
Automation, Business & Digital Transformation, Contract Management, Digital Signatures, Document Management
Enterprise
Advisory, Agile, Business & Digital Transformation, Change Management, Data Science & Artificial Intelligence Services
B Corporation, Enterprise, Medium
Bluewater Control
Maximise value and reduce costs across Telecom Expense and Mobile Device Management Learn More
Expense Management, Financial Management, Procurement, Telecommunications
Medium
Iron Mountain ANZ
Iron Mountain offers scalable records management, intelligent digitisation, automation, and asset lifecycle management solutions for the public sector. Elevate the power of your work. Learn More
Advisory, AI/ML, Asset Management, Automation, Business & Digital Transformation, Data Management, Data Privacy & Governance, Digital Government & CX, Document Management, Information Management System
Enterprise, Medium, Not for Profit
Business & Digital Transformation, Change Management, Digital Government & CX, Management Consulting, Service Design
B Corporation, Enterprise, Medium
Change Management, Compliance, E-Learning, Professional Services, Training & Education
Enterprise
Strategic Project Partners
We are a general SME management consultant firm focused on ensuring our clients gain the benefit of a structured, tailored, and evidence-based approach to solving complex business problems. Learn More
Management Consulting
Small Business
Application Management, Data Management, Devops, Technology Cloud Consulting, Web/SaaS Development
Female owned, Small Business
Basware Pty Ltd
Basware is a cloud-based purchase-to-pay and e-invoicing solution; enabling businesses around the world to reduce costs, manage spend and forecast growth. Learn More
Automation, Enterprise Software , Expense Management, Financial Management, Procurement
Enterprise
Boost your presence
Join us this August for the return of our Annual Operational Excellence Roadshow, where public sector leaders from seven key locations across ANZ converge to align people, processes, policies, and technology, to drive operational effectiveness, and increase service standards for citizens.
By sponsoring this event, you’ll have a unique chance to showcase your offering to VIP speakers senior decision-makers, and influencers from the government, in an intimate setting.
Great opportunity to improve brand awareness. Some really good content and quite diverse giving a fresh perspective on process transformation.
– Mainline Solutions
Interested In Learning More?
