Public Sector Innovation Show - Ontario
Agenda
Toronto, 10 September 2024
All times in EDT
7:30 am
Registration and Exhibition Opens
8:30 am
Welcome from the Public Sector Network
8:40 am
Welcome from the Chair
9:00 am
Ministerial Address
9:10 am
Industrializing AI
9:30 am
AI Unleashed: Navigating the Realms of Possibility
- Discover real-world applications of AI transforming government services
- Explore how AI enhances operational efficiency and anticipates citizen requirements
- Get insights into the concrete opportunities reshaping the public sector
9:50 am
Embracing Change as Fuel for a People-Centric Future
- How can we foster a culture that sees change, including AI, as an opportunity for enhancing public services?
- In what ways can technology be leveraged to ensure change initiatives are directly benefiting the community and enhancing citizen engagement?
- What strategies are effective in preparing and supporting employees through transitions that prioritize people-centric outcomes?
10:20 am
Refreshment Break
10:50 am
Welcome from Track Chair: Bridging the Divide Between Digital and Customer Experience
11:10 am
Advancing Citizen-Centric Digital Services
- Leveraging digital technologies to advance strategic goals
- Exploring new ways to use digital technologies to improve service delivery and customer experience
- Lessons to learn – getting to grips with the digital tools that citizen really want
11:30 am
Unleashing the Potential of AI in Transforming Digital Customer Experience (CX) for Public Services
- Explore the latest advancements in AI and its role in revolutionizing CX strategies for public sector organizations
- Discover real-world use cases where AI-driven applications have significantly improved citizen interactions and service delivery
11:50 am
Digital Disruptors: Clearing the Path to Seamless Transformation
- Uncover the common hurdles that hinder digital transformation and explore effective approaches to overcome them.
- Fostering a culture of innovation and agility, enabling organizations to adapt swiftly to emerging technologies
- Discover proactive strategies to anticipate and address potential challenges, ensuring a smooth and successful digital
transformation journey
12:10 pm
Igniting Citizen Engagement: Empowering a Personalized Digital Experience
- Learn how to leverage personalization to drive meaningful citizen interactions and engagement
- Discover strategies for tailoring digital experiences that resonate with individual citizens and foster active participation
12:30 pm
Building a Digital-First Government: Challenges and Opportunities
- What are the key challenges faced by the public sector in transitioning to a digital-first approach, and how can they be
overcome? - How can emerging technologies such as AI, blockchain, and IoT be leveraged to enhance citizen services and government operations?
- How can government agencies collaborate with the private sector to drive innovation and implement cutting-edge technologies?
10:50 am
Welcome from Track Chair: Prioritizing Future Technology Imperatives
11:10 am
AI as a Policy Supporter: Leveraging Intelligent Systems for Informed Decision Making
- Explore next-generation technologies and their application to address pressing government challenges
- Discover innovative approaches to stay ahead in an ever evolving digital landscape for the public sector
11:30 am
Future-Proofing Government with Smart IoT Solutions
- Unleashing the Power of IoT: How IoT technologies can revolutionize public sector services
- Real-time Data for Real Impact: Harnessing IoT data for datadriven decision-making
11:50 am
Leveraging Data, Technology, and Innovative Strategies to enhance Service Delivery
12:10 pm
Shaping the Future: Unleashing Futuristic Tech Solutions for Government Challenges
12:30 pm
Pioneering the Technological Frontier: Charting the Course for Public Sector Innovation
- Which emerging technologies will revolutionize the public sector, and how can governments prepare?
- What risks and hurdles accompany widespread tech adoption, and how can governments overcome them?
- How can governments balance tech benefits with citizen data privacy and security, ensuring responsible use?
1:00 pm
Networking Lunch Break
2:00 pm
Interactive Roundtable Discussions
Co-hosted Roundtable Discussions
- Enhancing Citizen Experience: Strategies for Seamless Digital Service Delivery
- Cybersecurity in the Digital Era: Protecting Sensitive Government Data and Systems
- Agile Government: Implementing Agile Methodologies for Faster Digital Solutions
- Open Data Initiatives: Leveraging Data Transparency to Drive Innovation and Collaboration
- Cloud Adoption Strategies: Streamlining Government Operations through Cloud Solutions
- Emerging Technologies for Government: Exploring the Potential of AI, IoT, and Blockchain
- Digital Transformation Roadmaps: Key Steps to Transform Traditional Government Services
- Future-Proofing Government Infrastructure: Enhancing Resilience and Scalability
- Citizen-Centric Innovations: Co-Creating Solutions with Citizens to Address Societal Challenges
- Data-Driven Decision Making: Leveraging Analytics for Evidence-Based Policy Formulation
- Data Privacy and Ethics: Balancing Data Utilization with Privacy Protection
- Predictive Analytics in Government: Enhancing Service Delivery and Resource Allocation
- Big Data Management: Overcoming Challenges in Storing, Processing, and Analyzing Vast Data Sets
- AI-Driven Insights: Harnessing Artificial Intelligence to Enhance Data Analytics in the Public Sector
- Building a Resilient Workforce: HR Strategies for Employee Well-being and Engagement
- Diversity and Inclusion in Government: Fostering a Culture of Equality and Representation
3:00 pm
Welcome back from the Chair
3:05 pm
Empowering Innovation with Data, Technology, and AI: A Future-Forward Perspective
3:25 pm
Streamlining and Unifying Multi-Cloud Ecosystems for Enhanced Service Delivery
- Enhancing Performance through Integrated Cloud Solutions
- Simplified Solutions for Efficient Service Delivery
3:45 pm
Enhancing Policy Making through Data Science
4:05 pm
Navigating Tomorrow: The Impact of AI on Government Technology and Strategic Pathways Forward
4:35 pm
Closing Remarks from the Chair, followed by Networking Reception
2024 Event Partners
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Amazon Web Services
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AI/ML, Business & Digital Transformation, Cloud & Computing, Cybersecurity, Data Analysis
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Medium
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Enterprise
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AI/ML, Architecture & Planning, Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Enterprise & IT Solution Architecture, Information Technology & Services, Managed Services, Professional Services
Enterprise, Medium
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