Below you’ll find answers to the most common questions you may have for Public Sector Network.
EVENTS, CONFERENCES AND TRAINING FAQs
Public Sector Network organizes a wide range of events including conferences, summits, webinars, and workshops. These events focus on various topics relevant to the public sector, such as digital transformation, cybersecurity, data analytics, and leadership.
To register for an upcoming event, visit our Events Page. Select the event you are interested in and click on the registration link. Follow the instructions by providing the required details and verifying identity and place of employment. You will receive a confirmation email once your registration is successful.
Many of our events are free for public sector employees. However, some events may have a registration fee. The cost details, if any, will be provided on the event’s registration page.
Yes, certificates of attendance are typically available for most of our events. Please check the event details or contact our support team for specific information on obtaining your certificate.
We welcome speaker applications from industry experts and public sector leaders. To apply, please visit our Contact Us page and submit your application. Our team will review your application and get in touch with you.
If you experience any technical issues accessing a virtual event, please contact our technical support team at [email protected]. We recommend checking your internet connection and ensuring your browser is up to date for the best experience.
You can stay updated on upcoming events by subscribing as a member on our website. Become a member today and start receiving regular updates and announcements.
Yes, our events often feature dedicated networking sessions, both in-person and virtually. These sessions provide opportunities to connect with other attendees, share ideas, and collaborate on initiatives. Details will be provided in the event agenda.
We value your feedback! After attending an event, you will receive a follow-up email with a link to our feedback survey. Please take a few minutes to share your thoughts and suggestions.
The safety of our attendees is our top priority. We follow all government guidelines and regulations for in-person events, including social distancing, sanitization, and mask requirements. Specific precautions will be detailed in the event information.
Yes, you may cancel your registration, but please let us know in writing by emailing [email protected].
Cancellations for our complimentary events i.e. showcases, summits and roadshows are not subjected to any cancellation fees. Whilst not required, we kindly request that you nominate a replacement delegate in the event of cancelling your registration.
For cancellations related to our paid events i.e. trainings and workshops, please note that invoiced registrations will be subject to the following:
(a) The Customer must notify the Company in writing of any cancellations.
(b) For Cancellations 14 days or more before the event:
- An administration fee of $250.00 + GST per Customer will be charged “Administration Fee”
- A credit voucher will be issued which is valid for 12 months from the cancellation date. The credit voucher will deduct the Administration Fee.
(c) For Cancellations within 14 days before the event, there will be no refunds or credit vouchers issued
(d) Registrations can be transferred to a colleague from the same Organisation before the event without incurring a fee.
For our complimentary events i.e. showcases, summits and roadshows, registration is confirmed when the Customer receives the email confirmation after completing their online registration.
For our paid events i.e. trainings and workshops, registration is confirmed when the Customer completes payment of the Registration Fees.
Splitting of event registrations will not be accepted under any circumstances.
Yes. If you are no longer able to attend the event, we may be able to transfer your registration to the name of a colleague or friend free of charge, however you will need to email [email protected] and inform us of the change at least 14 days prior to the event.
Once you have registered for an event you will receive a confirmation email from [email protected]. Please note that the email confirmation will be sent to the email address entered when registering for an event. For our paid events i.e. trainings and workshops, the confirmation email will contain a link to your PDF tax invoice.
No, you will not receive a hardcopy pass/ticket prior to the event. You will however receive a confirmation email. Closer to the event, you will receive an email with a QR code which will act as your ticket. This will need to be scanned upon registration to gain access to the event.
Your registration email and photo identification of the ticket holder’s name.
Free wireless internet is provided at the event venues and ideal for checking emails and basic web browsing. You can access this service by simply entering your email address when prompted. This service is not suitable for video streaming, VPN connections, peer to peer file sharing or applications such as Facetime or Skype. A password may be required on the discretion of venue or event organiser.
Please enter any requirements you may have when registering online. If you have forgotten to do so, please email [email protected].
Unfortunately, due to data privacy, we are unable to share the contact details of the registered attendees pre-event. We are, however, able to share their job title and organisation so that you can gain an understanding of the seniority and organisations of the audience.
Pricing for events is listed on the Company’s website and may vary based on the Customer’s Organisation or employment type. Registration Fees are confirmed upon payment.
The Company will use reasonable endeavours to provide events as described but reserves the right to make changes to details such as speakers, topics, venue, and timing. Customers must comply with directions, be respectful, and not engage in unlawful or abusive conduct.
The Company will use reasonable endeavours to provide events as described but reserves the right to make changes to details such as speakers, topics, venue, and timing. Customers must comply with directions, be respectful, and not engage in unlawful or abusive conduct.
MARKETPLACE FAQs
Public Sector Network’s Marketplace is a platform that connects public sector buyers and innovative solution providers to help cater to the ever-changing and evolving needs of public services. Private solution providers and vendors can list their organisation on our engaged and ever-growing marketplace to stay front of mind for active public sector buyers looking for solutions to their unique problems.
The benefits of subscribing to the include:
- Generating new leads from the public sector audience
- Building brand awareness
- Educating your potential clients on your products and services
- Communicating with ready-to-buy customers
- Cost and time effective lead qualification
Depending on your subscription tier, you can showcase your company in front of our engaged public sector audience for free or for a fee with added premium benefits. Our user-friendly software will allow you to create a profile in a matter of minutes, add case studies, videos and content and host a built-in form so your audience can get in touch.
GENERAL FAQs
The Company is Public Sector Network Group, which includes its affiliates in Australia, Canada, the UK, the USA, and New Zealand.
A Business Day is a day (other than a Saturday, Sunday, or public holiday) when banks are open for general banking business in Sydney, Australia.
A Customer can be any individual attendee or organisation that participates in a PSN Event and Training Service.
An Organisation refers to an agency, company, or other business whose staff may attend events as Customers.
Intellectual Property includes all rights related to business names, software, confidential information, copyrights, designs, domain names, formulas, inventions, patents, trademarks, and other results of intellectual activity.
The Company collects and uses personal information to provide services, improve offerings, and maintain professional relationships. Customers consent to receiving updates and marketing materials.
The Company retains ownership of all Intellectual Property in the materials provided, including ideas and suggestions from Customers.
Government and vendor profiles are created from information provided by members or suppliers and from contributions made on the Site.
Geo-specific Subgroups are your one stop shop before, during and after the event to get all of Public Sector Network’s content in one place, network with your peers, be the first in the know about the program and speaker updates and shape the themes of next year’s event.
The Company is not liable for direct, incidental, consequential, or indirect damages resulting from the use or inability to use the Site or attendance at events. Liability for breach of implied warranty or condition is limited to the re-supply or cost of services or replacement of goods.
Agreement means these Terms and Conditions.
The Agreement covers the terms and conditions for enrolment and attendance at conferences and events organized by the Company for employees and organisations in the public sector.
Either party can terminate the Agreement by giving written notice. Termination does not affect accrued rights or obligations, which survive termination.
Disputes are resolved through a notice and meeting process, and parties must continue to perform their obligations during the dispute. Court proceedings can only be initiated for urgent relief.
Notices and communications are effective if sent electronically. The Customer cannot assign the Agreement, but the Company can by giving written notice.
Special Conditions agreed in writing by the parties prevail over conflicting terms in the Agreement.
