Online Training

Leadership for New Managers in Government

Skills to help you transition from specialist team member to team leader

Next Intake 28 & 29 April 2026 | 10:00 AM - 2:30 PM AEST
Next Intake 28 & 29 April 2026 | 10:00 AM - 2:30 PM AEST

Overview

Are you a new manager and finding it hard to adjust to managing a team?

Were you a high-performing specialist and presently find yourself struggling with the feeling of a loss of control that comes with managing other people?

Do you find yourself stuck when it comes to creating accountability, credibility and trust among your former peers?

If you answered yes to one or more of these questions, you are not alone.

According to a recent study:

  • 26% of first-time managers felt they were not ready to lead others to begin with.
  • Almost 60% said they never received any training when they transitioned into their first leadership role.

This course is a perfect kick-start to your management career. It has been developed for new managers and will help you transition from teammate to highly capable and successful leader. With a mix of management principles, coaching and motivation, practical operational managerial tasks and interactive group exercises – this course will provide you with actionable skills that enable you to mitigate the challenges of being a new leader.

You will learn ways to build credibility and trust, you’ll discover how to cultivate positive workplace relationships, provide direction and motivate your team with clear objectives in mind. You will also learn about different leadership styles and practice assessing situations, so you can choose and apply ‘best fit’ leadership styles.

Who Should Attend?

This course has been developed for new and aspiring managers and will particularly benefit those who are currently in 'acting' management roles and team leaders who haven’t gotten around to attending any training since they’ve been promoted. Plus, it will also benefit seasoned leaders looking for a refresher and to benchmark their approach. In addition, it will benefit people who manage 'sideways' such as project managers.

Project Managers, Team Leaders, Managers, and Assistant Directors

Acting Team Leaders, Acting Managers, Acting Assistant Directors, and Acting Directors

Learning Outcomes

By the end of this course, you will be able to:

Identify the obstacles faced by new managers and mitigative steps that you can take to overcome them

How to build trust and credibility with clear and effective communication

Understand how you can motivate your team with collaborative goal setting

Gain insights on how to deliver constructive feedback and create accountability

Start building your leadership brand and set up an ongoing development plan

Create a positive work environment that drives productivity and promotes wellbeing

Online Training

Leadership for New Managers in Government

Session details

  • Smooth your transition from team member to team leader
  • Build essential leadership and management skills to become an effective team leader
  • Gain insights to inform your leadership style and management journey
  • Understand how you can better manage yourself to lead others
  • Learn how you can build credibility and trust
View course modules
Fundamentals

No previous experience necessary

Key Sessions

Different leadership styles and their impact

  • What kind of leader do you want to be: Understanding how you wish to be perceived and received?
  • Unpacking different leadership style and their impact on productivity, motivation and well-being
  • Identifying your strengths and leaning into them as a leader
  • How to adjust your approach for the situation at hand

Management Vs. Leadership

  • Understanding the difference between management and leadership
  • Adapting good management principles to facilitate strategic leadership
  • Mastering management essentials to kick-start your leadership journey

The common challenges faced by new managers

  • Mapping out the challenges and obstacles faced by new managers
  • Addressing the added complexity of working with hybrid and remote teams
  • Preparing and planning to overcome the challenges ahead
  • Avoiding the common traps such as micromanaging

What you need to know when transitioning from team memeber to team leader

  • Recognise differences and clarify responsibilities
  • Adapting to the change in scope and depth of responsibilities and role
  • How to go from colleague to boss: The dos and don’ts

Management essentials for new leaders

  • Managing yourself to be a better leader
  • Creative decision-making and problem-solving

Building trust and credibility

  • How to communicate to build trust
  • Building credibility in your team
  • Cultivating a positive work environment

Goal setting and motivating your team

  • Discussing effective methods for staff motivation
  • The importance of setting clear goals for operational outcomes
  • How to navigate different personality types

Giving feedback and holding people to account

  • How to provide constructive feedback
  • What to avoid doing when providing constructive feedback
  • Dealing with challenging situations

Breakout group activity: planning the next steps of your leadership development journey

  • Identify your strengths and weaknesses
  • Setting your goals and priorities
  • Practical next steps

Meet Your Facilitator

Managing Psycho-Social Safety in the Workplace - Malcolm Dawes

Malcolm Dawes

Managing Director, dta Worldwide

Malcolm is the most sought-after authority on people’s performance and effectiveness. He is a recognised expert in showing people how to increase their interaction effectiveness through behavioural change. For many years, Malcolm has experienced first-hand the struggles senior executives face with accelerating the performance of their teams.

More recently he has worked with organisations on emotional intelligence and resilience through the global pandemic.

Malcolm has appeared on a host of radio and TV interviews; in The Australian Financial Review Business Magazine and had articles published in numerous journals. Malcolm has been a guest speaker at conferences and seminars around the world; and has been a judge of the PRIME Awards since their inception in 2005.

Married and a father of three sons, his career has included many disciplines including retail, nursing, marketing, sales management, and organisational performance. In his spare time, he is a Deputy Captain with the New South Wales Rural Fire Service; being awarded the National Emergency Medal for his service in the 2019/20 Australian bushfire crisis.

In his latest book “Team Performance: Why Can’t We All Get Along?” Malcolm dispels ten myths that many senior executives have about unlocking the true potential of their teams. He highlights the core issues of human nature and shows how understanding behaviours as a leader and co-worker is the key to team success.

What your peers had to say

The material, presenter, and collaborative environment made the course excellent. It highlighted the fundamental frameworks for achieving good leadership.

An invaluable resource of advice and insights for new leaders in Government. Highly recommended.

I found the content and delivery very well done. It was an empowering training session and definitely left me with a roadmap of how to become a better leader.

Good content delivered by an experienced trainer with relevant content.

Great opportunity to reflect on managing behaviours and my own individual traits also.

Good introduction to human psychology for new managers.

Register Today

Join this training for professionals working within the Public Sector

Extra Early Bird

Ends 13 Feb

$A 795

per person + tax $400 saving

Early Bird

Ends 13 Mar

$A 995

per person + tax $200 saving

Regular

Ends 27 Apr

$A 1195

per person + tax

For group or payment enquiries or custom training solutions, please contact [email protected]

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