In-person Training

Change Management for Digital Transformation

Optimise Adoption | Overcome Resistance | Drive Innovation

Next Intake February 26, 2026 |
Next Intake February 26, 2026 |

Overview

According to McKinsey, the failure rate for digital transformation initiatives ranges from 70% to 90%.

Digital transformation in government isn’t just about new systems or processes - it’s about people. In an era of fiscal constraint, rising public expectations, and urgent pressure to modernize, public sector leaders are being asked to drive ambitious change while navigating resistance, fatigue, and complexity. Despite good intentions, many transformation efforts falter because the human side of change is underestimated or poorly led - resulting in stalled momentum, disengaged teams, and unrealized outcomes.

This course focuses on the real work of change: leading people through it. Designed specifically for public sector leaders, it goes beyond frameworks and project plans to explore the mindsets, behaviors, and relational strategies that create lasting impact. Through reflection, discussion, and a real-world public sector case study, participants will deepen their ability to lead with purpose, engage stakeholders authentically, and sustain change in even the most challenging environments.

Who Should Attend?

This course is designed for public sector leaders, managers, and practitioners who are responsible for driving digital transformation activities within their organizations. This includes those leading enterprise-level modernization efforts aimed at reshaping how services are delivered, operations are managed, and value is created across departments. This course would greatly benefit public sector professionals involved in:

IT, ICT, and Technology

Change Management and Transformation

Business and Digital Transformation

Innovation and Modernization

Learning Outcomes

By the end of this course, you will be able to:

Lead with confidence during change: build the confidence to lead your team through uncertainty and disruption with clarity, calm, and purpose.

Connect strategy to people: learn how to turn big change plans into actions that people understand, support, and want to be part of.

Get buy-In and shift mindsets: explore ways to deal with resistance, help people let go of the old way, and create space for new thinking.

Balance care and accountability: find the right balance between supporting people through change and keeping things on track.

Build change leadership skills: walk away with practical tools, stories, and tips to help you lead people through real transformation

In-person Training

Change Management for Digital Transformation

Session details

Public Sector organisations are going through consistent change due to increased public expectations and Government priorities. These changes specifically impact technology-focused projects and this course is designed to manage change for digital transformation.

  • Define and communicate transformation goals with clarity.
  • Address resistance and foster collaboration across teams.
  • Identify and resolve critical breakpoints that often derail projects.
  • Leverage strategic planning and engagement techniques to drive innovation.
Fundamentals

No previous experience necessary

Register Today

Join this training for professionals working within the Public Sector

Regular

Ends 26 Feb

$1,495

per person + tax

For group or payment enquiries or custom training solutions, please contact [email protected]

Customised in-house options available for teams

Interested in any of our online trainings?

You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.

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