Virtual Event: Local Government
National Insights – Winter Edition
Online: Wednesday, January 19, 2022 | 12:00-2:15pm ET • 9:00-11:15am PT
Event Overview
Transforming to Meet the Demands of Tomorrow
As the closest tier of government to citizens, local and municipal governments are facing a period of significant disruption as they deal with a range of issues in the post-pandemic era, including population changes and growth constraints, budget shortfalls, economic challenges and rising demands and expectations in service delivery. To become future ready, a whole-of-government digital transformation is crucial. Local governments need to embrace new technology, streamline processes, upskill their workforce and increase operational efficiency and resilience.
Public Sector Network’s Local Government: National Insights – Winter Edition Virtual Event will equip attendees with the tools and ideas they need for creating vibrant, sustainable, and resilient hybrid workplaces while ensuring efficiency and operational excellence. The event will also share operational strategies and success stories to help you navigate your technological journey in this new age of citizen engagement and experience.
Benefits of Attending
A Sneak Peek Of Your Inspiring Speakers
Steve Witt
Director of Public Sector
Nintex
Anthony Iannucci
Chief Transformation Officer, Office of the City Manager
Richmond Hill
Meighan Wark
Chief Administrative Officer
County of Huron
Silvia Fraser
Director, Transformation, Workplace Strategies, ModernTO, Corporate Real Estate Management Division
City of Toronto
Lisa Sierra
Manager, Innovation, Data and External Access (IDEA), Corporate Analytics & Innovation
City of Calgary
Jeff Arason
Director, Strategic Initiatives & Corporate Reporting
City of Surrey
Patrick Matozzo
Executive Director, Corporate Real Estate Management Division
City of Toronto
Natalie Kahale
Director, Service Transformation
City of Ottawa
Dean Sydlowski
Director of Corporate Security
City of Edmonton
Jason Kita
Director, Corporate Programs and Intergovernmental Relations
City of Richmond
Rob Emerson
Manager, Digital Transformation and User Experience, Information Technology
The City of Barrie
Keaton Seaby
Project Lead, Continuous Improvement
City of Beaumont
Mohamed Bhamani
National Municipal Government Practice Leader and Associate Partner
EY Canada
Alida Meghji
Digital and Emerging Technologies Consulting Associate Partner
EY Canada
Key Sessions
Innovative Solutions to Achieve Greater Efficiency and Cost Savings for the Modernized Workplace
- Implementing and sustaining a workplace modernization program: a comprehensive approach to creating a modernized and digitalized workplace
- Re-imagining a more resilient and adaptable workplace while ensuring assets are well-utilized to deliver citizen services
Agile Practices and Continuous Improvement in the ‘Work from Anywhere’ Age
- Creating and sustaining an engaged and skilled workforce
- Implementing mentoring, training, and upskilling programs
Digital Fitness Initiatives for 2022: Modernize Forms Based Processes at Scale
In this session Steve Witt will highlight things you can do right now to improve all types of forms-based processes, including:
- Building a Digitally Fit Organization
- Forms and eSign Process Traps
- Real World Examples of Forms Based Processes
Achieving Holistic Transformation: Collaborations with People, Process, and Technology to drive Efficiency and Citizen-Centricity
- How can you best make use of current resources to generate operational efficiencies? What are some examples of achieving holistic change?
- What are some best practices to effectively manage your local team, while retaining an innovative culture as you move forward with your efficiency agenda?
- How do you balance the need for efficiency while retaining a healthy workplace environment throughout your organization?
- What tips can you share for developing a more inclusive workplace model that can enhance a culture of local citizen-centricity?
Leveraging Technology and Automation to Drive Improvements to Your Operations and Service Delivery
- What are some real-world examples of streamlining processes and implementing process automation?
- How can you leverage current and new technologies to improve your workplace efficiency?
- How can you maximize the use of data to understand your processes and customers better to provide enhanced service delivery?
- What are some technology trends that will help shape the future digital workplace and enhance operational efficiency?
Your Registration
What Your Peers Had to Say
Our Event Partners
CHAIR
GOLD
Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])
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