Public Sector Network and Appian Presents
Process Transformation & Continuous Improvement Roadshow 2024
Sustaining Innovation in the Public Service
NSW: 09 April | Novotel Sydney Central
ACT: 11 April | Novotel Canberra
VIC: 23 April | Novotel Melbourne on Collins
What’s In Store for 2024
Join us at the Process Transformation & Continuous Improvement Roadshow, a groundbreaking conference across NSW, ACT and VIC focusing on government innovation and efficiency. Explore proven strategies for operational excellence, ensuring faster value delivery while managing risks and costs. Stay ahead in the dynamic landscape of emerging technologies like AI, learning how to implement them safely with real outcomes and KPIs.
Specifically, dive into the realm of mixed autonomy & empathy in service delivery, witnessing how AI enhances effectiveness while preserving a human-centric approach.
Key People You’ll Meet
Chiefs, Directors, Heads, Managers, Leads of:
Case Management
Data / Analytics
Claims
Continuous Improvement / Process
Operations
Information Management
Digital
Governance / Regulation
Benefits of Attending
Explore innovative approaches to sustaining and supporting continuous improvement.
Discover how emerging technologies drive efficiency and innovation while minimising risks.
Learn from real-life case study examples shared by Public Service leaders within Australia.
Connect with industry experts and peers to build a valuable network for ongoing collaboration.
2024 Speaker Panel
Matthew James
Deputy CEO, Australian Institute of Health and Welfare
Ryan Mavin
Executive Branch Manager,
Australian Digital Health Agency
Jennifer Bardsley Assistant Secretary of the Corporate and Case Systems Branch,
Department of Home Affairs
Pat Howard
Executive General Manager,
Australian Sports Commission
Craig Mutton
Chief Digital Officer,
University of Canberra
Discussing the Most Current Topics
#Process & Operational Excellence
#Employee Experience
#Data Fabric & AI
#Continuous Innovation
#Process Automation
#Agility
#Citizen Outcome
#Speed To Value
Registration
LIVE PRESENTATIONS
Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives
NETWORKING
An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks
TECHNOLOGY SOLUTIONS
Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services
ON-DEMAND
Receive on-demand access to session content on the complimentary Public Sector Network social learning platform
Locations
NSW: 09 April | Novotel Sydney Central
ACT: 11 April | Novotel Canberra
VIC: 23 April | Novotel Melbourne on Collins
