Event Day Guide
Thank you for joining this event. Below are a few handy links to make it easier for you to find us on the day and to get involved.
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#PSNINNOVATE
What’s In Store for 2024
With trust being a prerequisite for progress, humanizing government, making the right decisions, and meeting citizen expectations by providing a service that is intuitive, engaging, and easy to use are critical if the NSW Government is to enter 2025 with confidence.
To regain and retain trust, innovating to keep up with emerging citizen
demands is a necessity. But innovating in the face of the most significant
barrier to continuous innovation – budget constraints and competing priorities
The 7th Annual Public Sector ‘Innovate NSW’ Showcase aims to help guide and facilitate this significant, ongoing undertaking – bringing together 200+ NSW government leaders and influencers to converge and collaborate on what has worked best to date.
Support A Crucial Cause
As a B Corp-certified organisation, Public Sector Network (PSN) is dedicated to creating positive change within our communities.
Public Sector Network (PSN) joined forces with White Ribbon to acknowledge and strengthen efforts in domestic violence prevention.
Help us support a crucial cause. Here’s how?
Attend & Support: For every attendee, PSN pledges to donate $5 to White Ribbon, aiding their efforts to combat domestic violence and advocate for gender equality.
Your presence not only inspires innovation but also amplifies our support for White Ribbon.
Together, we can make a difference.
20 + Inspiring Speakers
Hear from and network with the industry’s most senior NSW government decision makers in data, digital and ICT.
A Chance to Get Out of the Office
Join 200+ of your peers set to come through the doors of the showcase. Kick up your heels and strike up a conversation – who knows where it may take you?
An Immersive Show Floor
The exhibition floor will showcase bleeding edge technology providers that provide solutions for your most pressing challenges. Pop down in the networking breaks and explore the expo.
Deep Dive Into Two Dedicated Streams
Digital & CX
The Digital and CX stream explores the next frontier of citizen services – CX and digital services that inspire true public trust and engagement.
Data, AI & Emerging Tech
The Data, AI & Emerging Tech stream showcases turbo charging transformation and innovation, whilst accelerating the analytics agenda.
What Your Peers Had To Say
“The speakers were very inspiring. We have great leaders in the Public Service and I enjoyed seeing them collaborate and present as one.”
Department of Communities and Justice
“It was a valuable to hear that others are facing similar challenges but at the same time we share similar pathways forward.”
Parliament of NSW
“Great event to share and learn new innovation happening in public sector.”
Department of Customer Service
Sneak Peek at the 2024 Speaker Panel
Mandy Young,
Chief Executive Officer
State Insurance Regulatory Authority
Joann Wilkie
Deputy Secretary, Economic Strategy and Productivity
NSW Treasury
Chris Lamb
Deputy Commissioner
NSW Public Service Commission
Peter Achterstraat
NSW Productivity Commissioner
NSW Treasury
Ruth Owen
Deputy Secretary, Strategic Implementation Group
NSW Premier’s Department
Scott Johnston
Deputy Secretary & Chief
Commissioner of State Revenue
Revenue NSW
Michael Rodrigues
24 Hour Economy Commissioner – Office of the 24-Hour Economy Commissioner
Department of Enterprise, Investment and Trade
Lisa McLean
Chief Executive Officer Circular Australia, Member of Circular Economy Ministerial Advisory Group
Department of Climate Change, Energy, the Environment and Water & Circular Australia
Eamon Waterford
Chief Executive Officer
Committee for Sydney
Chris Hanger
Chief Operating Officer
NSW Department of Climate Change, Energy, the Environment and Water
John Cleland,
Chief Executive Officer,
Essential Energy
Andrew George,
Chief Executive Officer,
WaterNSW
Megan Stiffler
Deputy Commissioner
Fire & Rescue NSW
Alexandra Geddes
Executive Director, Programs & Innovation
NSW Environment Protection Authority
Annette Pitman,
Chief Executive Officer
Create NSW
Phil Hassey,
Chief Executive Officer, capioIT
Sudeep Acharya
Chief Executive Officer
MTX APAC
Matthew Daly
Commissioner
NSW Health
Dr Hannah Tonkin
Inaugural Women’s Safety Commissioner
NSW Department of Communities and Justice
Dan Bowes
Executive Director, Customer Service – Taxes and Grants
Revenue NSW
Kylie De Courteney
Managing Director
NSW Telco Authority
Jody Grima
Acting Deputy Secretary, Corporate Services/COO
Department of Customer Service
Shaun Ruming
Deputy Secretary/Chief People Officer
NSW Department of Education
Paul McGilly
Government Head, Australia & New Zealand
Newgen Software
Sanja Galic
Senior Client Partner, Federal Government Lead
Publicis Sapient
Kate Carruthers,
Chief Data & Insights Officer
UNSW
Vafa Ghazavi
Executive Director, Research & Policy
James Martin Institute for Public Policy
Will Liang
Executive Director, Asset Management
MA Financial Group
Mark Lenzner,
Executive Director ICT / Digital Sourcing, Digital.NSW,
Department of Customer Service
Natasha Mann,
Deputy Secretary, Fair Trading and Regulatory Services & NSW Fair Trading Commissioner
NSW Department of Customer Service
Jessica Ho,
Director, Digital Investment Assurance,
Digital NSW,
Department of Customer Service
Ashok Mysore
Vice President and Regional Head, Delivery and Operations, Australia and New Zealand
Infosys
Rod Williams
AI/ML Specialist
Google Cloud
Catherine Garner,
Senior Partner, Public Sector Lead,
IBM Consulting
Discussing the Most Current Topics
#Transformation
#Data & Analytics
#Innovation
#Technology
#OPEX
#Citizen Service
#Digital & CX
#NextPhase
Registration
LIVE PRESENTATIONS
Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives
NETWORKING
An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks
TECHNOLOGY SOLUTIONS
Hear from leading solutions providers in the government space as they explore key technologies to improve citizen services
ON-DEMAND
Receive on-demand access to session content on the complimentary Public Sector Network social learning platform
Location
Doltone House Jones Bay Wharf
Doltone House Jones Bay Wharf is a unique heritage venue situated on a restored finger wharf on the foreshore of Sydney Harbour’s Pyrmont. A spectacular decking area offers outstanding views of the Harbour Bridge, city skyline and Darling Harbour.
Good range of NSW public sector people talking to a wide range of existing digital transformation projects and what the future holds.
Department of Communities and Justice
2024 Event Partners
Publicis Sapient
For more than 30 years, we’ve helped some of the world’s biggest organizations build a competitive advantage through digital. Learn More
Business & Digital Transformation, Consulting, Data Science & Artificial Intelligence Services, Digital Government & CX, Engineering
Enterprise
Google Cloud
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools Learn More
Enterprise & IT Solution Architecture, Enterprise Software , Information Technology & Services, Technology Cloud Consulting
Enterprise
MTX APAC
LEAD WITH OUTCOMES IN MIND Learn More
Information Technology & Services
Enterprise
Newgen Software Technologies
AI for Every Enterprise Learn More
AI/ML, Business & Digital Transformation, Contract Management, Digital Government & CX, Document Management, Enterprise Software , Low code/No code, Operational Management
Enterprise
Simplus | Infosys
Salesforce partner since 2004 Learn More
Business & Digital Transformation, Digital Government & CX, Information Technology & Services, Technology Cloud Consulting
Enterprise
Noggin
Meet the world’s first truly integrated resilience workspace! Learn More
Critical Event Management, Risk, Software
Medium
Acquia
The Open Digital Experience Company Learn More
Business & Digital Transformation, Cloud & Computing
Enterprise
CGI Australia
CGI is among the largest IT and business consulting services firms in the world bringing over 40 years’ experience in Australia supporting government and industry. Learn More
Business & Digital Transformation, Cybersecurity, Digital Government & CX, Information Technology & Services, System Integration
Enterprise
Red Hat
We make open source technologies for the Enterprise Learn More
AI/ML, Application Management, Business & Digital Transformation, Cloud & Computing, Devops, Digital Government & CX, Enterprise & IT Solution Architecture, Infrastructure Management
Enterprise, Medium
IBM
Let’s Create Learn More
Information Technology & Services
Enterprise
Collagis
Optimising workforce and organisational effectiveness Learn More
Advisory, Business & Digital Transformation, Consulting, Innovation, Training & Education
Enterprise
Hall & Wilcox
Smarter law Learn More
Legal
Enterprise