Author: Public Sector Network

Insights – PSN TV – NSW Cyber Showcase 2021 – Check Point Keynote

Public Sector Network TV Key Insights on reducing the cost of a Data Breach Cyber Security & Risk Management Community Ashwin Ram Cyber Security Evangelist, Office of the Chief Technology Officer Check Point Software Technologies Key Insights on reducing the cost of a Data Breach Sharing key insights from various independent studies & the Check […]

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Infrastructure as the key to healthcare improvement

Infrastructure as the key to healthcare improvement 4 | By  Public Sector Network | August 11, 2021 Meeting future demand by improving existing healthcare infrastructure, redeveloping, and building new facilities Infrastructure as the key to healthcare improvement Adj. Prof Russell Harrison Chief Executive Western Health (Vic) At the recent Healthcare Infrastructure event, we heard from Prof Russell […]

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Process Transformation & Excellence

Process Transformation & Excellence Driving Operational Excellence and Resiliency in Government through People and Process Transformation Government Case Study Continuous Process Improvement: Achieving Timely and Tangible Results Julian Smith,Head of Agile Practice,Digital Transformation Agency Being more agile and innovative The pandemic and the pace of technology continue to show that the world is changing very […]

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Digital City Infrastructure: IoT

Digital City Infrastructure: IoT 3 | By  Public Sector Network | August 6, 2021 Expanding and Enhancing Existing IoT Ecosystems Panel Session: The Next Generation of IoT: Forecasting Trends and Technologies Joshua Sattler,General Manager, Innovation, Growth and Development Services,City of Darwin Professor Pascal Perez, Director,SMART Infrastructure Facility,University of Wollongong Olivia Simons, Executive Manager,Digital Innovation & Development,City of […]

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Embedding a seamless experience across channels to connect & engage

Embedding a seamless experience across channels to connect & engage 3 | By  Public Sector Network  | August 4, 2021 Embedding a seamless experience across channels to connect & engage Creating and Executing Your Multi-Channel Engagement strategy Catherine Payne Executive Director, Digital & Customer Communications Department of Environment, Land, Water & Planning (Vic) Clarity from a crisis […]

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Exploring technical and operational innovations impacting the world of forensic investigation

Exploring technical and operational innovations impacting the world of forensic investigation Forecasting the future of forensics: Emerging technologies, skill sets and priorities Dr Sarah BensonChief Forensic Scientist,Australian Federal Police Dr Jennifer RaymondResearch Coordinator, Forensic Evidence & Technical Services Command,NSW Police Force Sharon BirdForensic Division Inspector,WA Police Force The changing face of forensics The field of […]

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Improving Citizen Life Event Journeys

Improving Citizen Life Event Journeys 4 | By  Public Sector Network | July 30, 2021 Improving birth of a child life event interactions: Creating a more seamless, holistic experience Eamonn Rooney Project Manager, Birth of a Child Pilot Services Australia Registering a birth The birth of a child for any parent is an undoubtedly overwhelmingly happy occasion. […]

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Embedding Security Rules and Controls to keep networks safe

Network Security 9 | By  Public Sector Network | July 30, 2021 Embedding Network Security Rules and Controls to Protect Public Sector Network Architecture HIGHLIGHTS: Government Keynote: Securing a Large Scale Network: Ensuring Your Network is Robust and Resilient Steve Woodhouse Chief Information Security Officer Department of Education (QLD) Keeping the Network Safe In our connected world, when […]

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Asset and Infrastructure Management

Asset and Infrastructure Management 3 | By  Public Sector Network | July 30, 2021 Government Case Study: Victoria’s Digital Build – Transforming how state agencies plan, deliver, operate and maintain assets Luke Belfield,Director, Assets, Strategy and Projects, Office of Projects Victoria Digitising the Construction Industry Like many industries, the fields of engineering and construction have been impacted by […]

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4 Ways to Improve Your Patient Experience

4 Ways to Improve Your Patient Experience 3 | By  Public Sector Network | July 22, 2021 4 Ways to Improve Your Patient Experience Creating a positive patient experience is more important than ever. Multiple priorities and limited resources may make health care leaders question the value of measuring and improving the patient’s experience. However, increasing evidence […]

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APIs in the Public Sector

APIs in the Public Sector 3 | By  Public Sector Network | July 22, 2021 Public sector institutions largely exist to improve the lives of citizens, and Application Programming Interfaces (APIs) are a technology that can assist in achieving that goal. This paper follows the journeys of three public sector experts as they developed and use API […]

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Public Sector in the Cloud: Practical Solutions to Common Challenges

Public Sector in the Cloud: Practical Solutions to Common Challenges 3 | By  Public Sector Network | July 21, 2021 Public Sector in the Cloud: Practical Solutions to Common Challenges Co-authored by: Pascale Duguay, Organizational Transformation Leader, IBM Mark Dymond, Senior Partner, Hybrid Cloud Services Canada, IBM Todd Wilson, Chief Strategist, Red Hat Canada View Fullscreen

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Speaker Spotlight: Andrew Tongue, Deputy Secretary Biosecurity Compliance

Speaker Spotlight: Andrew Tongue, Deputy Secretary Biosecurity Compliance 3 | By  Public Sector Network | July 21, 2021 Speaker Spotlight: Andrew Tongue, Deputy Secretary Biosecurity Compliance Andrew Tongue Deputy Secretary Biosecurity Compliance Department of Agriculture, Water and the Environment Ahead of the 7th Annual Australian Security Summit 2021, we sat down with one of our keynote speakers – Andrew […]

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Hospital Management Improvement

Hospital Management Improvement 2 | By  Lily Stokes | July 16, 2021 Achieving Process Improvement in Existing Environments Hear from Keynote Speaker, Paul Butler, Executive Director, South East Metro Cluster (Victoria) on partnering for better health – setting up a collaborative large healthcare organisation Victorian Health Clusters – a Positive Outcome of the Pandemic In many ways, the pandemic […]

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Implementing human-centred design to achieve better long-term patient outcomes

Implementing human-centred design to achieve better long-term patient outcomes 2 | By  Lily Stokes | July 16, 2021 Implementing human-centred design to achieve better long-termpatient outcomes Putting Patients and Whānau at the Heart of Healthcare David Price Director of Patient Experience & Acting Associate General Manager, Waitakere Hospital Waitematā District Health Board Enhancing the patient experience Medical […]

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An Inclusive Design Approach to Government Services

An Inclusive Design Approach to Government Services 3 | By  Public Sector Network | July 12, 2021 An Inclusive Design Approach to Government Services Fostering inclusion and building trust with citizens by understanding limitations and delivering what they really want and need Scott Cass-Dunbar Chief Strategy Officer Digital Transformation Agency More than digital For any government or […]

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Achieving Better Public Service through Digital Government

Achieving Better Public Service through Digital Government 7 | By  Public Sector Network | July 12, 2021 Our world has become digital, and though the public sector has sometimes been slow to embrace digital opportunities, COVID-19 has largely changed that. Many organisations began their journeys towards digitisation before the pandemic hit, but now face the challenge of […]

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Speaker Spotlight: Dr Tobias Feakin, Ambassador for Cyber Affairs and Critical Technology

Speaker Spotlight: Dr Tobias Feakin, Ambassador for Cyber Affairs and Critical Technology 5 | By  Public Sector Network | July 7, 2021 Speaker Spotlight: Dr Tobias Feakin, Ambassador for Cyber Affairs and Critical Technology Dr. Tobias Feakin Ambassador for Cyber Affairs and Critical Technology Department of Foreign Affairs and Trade Ahead of the 7th Annual Australian Security Summit […]

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Sustainable IT Service Management (ITSM) for the Public Sector

Sustainable IT Service Management (ITSM) for the Public Sector Developing strategies to better manage IT ecosystems Government Case Study:Making government easy – Empowering citizens to meet their financial obligations Dual Goals of Transformation Government departments and organisations are ideally about providing services to citizens. Obviously, they are mostly about implementing the work of the government, […]

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Building Resiliency in an Increasingly Complex and Uncertain Environment

Building Resiliency in an Increasingly Complex and Uncertain Environment 2 | By  Public Sector Network | July 4, 2021 Uplifting the Security and Resilience of Critical Infrastructure through Security Management, Preparedness and Response Building Resiliency in an Increasingly Complex and Uncertain Environment Neil Scales Director-General Department of Transport and Main Roads, QLD Managing disasters The global pandemic […]

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Leveraging data science to lead transformation in the public sector

Leveraging data science to lead transformation in the public sector 8 | By  Public Sector Network | July 1, 2021 Leveraging data science to lead transformation in the public sector How data openness can drive better outcomes for all At a recent NZ Virtual Event, we heard from Aimee Whitcroft, Open Data Lead, Waka Kotahi New Zealand […]

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How SafeWork SA went from surviving to thriving with the help of The Oranges Toolkit

How SafeWork SA went from surviving to thriving with the help of The Oranges Toolkit 2 | By  Public Sector Network | June 25, 2021 In 2017 when Martyn Campbell became Executive Director of SafeWork SA, the government agency responsible for workplace health and safety regulation and enforcement in South Australia, it was experiencing significant challenges both […]

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How Client Centric, Digital Public Sector Services Improve NSW Citizen Experience

How Client Centric, Digital Public Sector Services Improve NSW Citizen Experience Like | By  Public Sector Network | June 23, 2021 Exploring Key Trends Enabling Digital Public Sector Service Innovation Innovation is a word not often directly correlated with government services. Due primarily to challenges around size, scope, budgets, bureaucracy, general risk-aversion and public scrutiny, the public […]

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Mitigating Cyber Security Risks in Local Government

Mitigating Cyber Security Risks in Local Government 8 | By  Public Sector Network | June 11, 2021 Developing Cyber Security Standards and Improving Cyber Risk Management in Councils Hear from Jacqueline Hiddlestone, IT Innovation Program Manager, Canterbury – Bankstown City Council on how to cultivate a council-wide cybersecurity culture and provide effective training for staff Local government […]

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