The first session will cover the training overview, objectives, and outcomes, followed by an icebreaker activity. 

Laying the foundations for sound Investigations Policy and Process 

• What is an Investigation  
• Aims of an Investigation   
• Types of Investigations carried out within organisations 
• The need for and importance of a formal documented Investigations Policy for organisations 
• The difference between public-sector and private-sector investigations 

Introduction to Australian Government Investigation Standards 

• 4 x AGIS Principles  

1. Ethics and professionalism are applied and performed to the highest order in investigations   
2. Investigations support the business and reputation of government.  
3. A continuous cycle of review is applied to investigations. 
4. Entities are responsible for investigation information management of their entity.   

• 4 x AGIS Principal Streams 

1. Personnel  
2. Information and Evidence Management   
3. Investigative Practices  
4. Quality Assurance  

Discussion: What measures are currently in place in your organisations regarding Investigations Policies? 

This session covers the following:  

• How to Plan an Investigations Policy  
• Considerations in the Planning and implementing a Workplace Investigations Policy  

Participants will be provided with a Workplace Investigations Template. 

Key Components: 

• Policy Statement: Confidentiality, Integrity, Availability  
• Legislation and Regulation 
• Scope – Application of policy  
• Confidentiality 
• Natural Justice 
• Standard of Proof 
• Timeline 
• Current best practices in Investigations Policy and process  
  • The biggest issue – Trust

• Current best practices in Investigations Policy and Identity Management
• Current organisational challenges: 
  • Time  
  • Skilled resources  

• Human Resource Security: 
  • Duties, responsibilities, and qualifications of key job roles  
  • Mapping job roles to systems and applications  
  • Onboarding or prior to employment  
  • During Employment  
  • Termination or change of employment  

• Selection of Investigation third party suppliers / vendors 
  • Requirements  
  • Selection Approach  

Planning 

• The 5 stages PPPTT Staged Approach to Planning and Implementing a Workplace Investigations Policy: Policy, Plan, Process, Technology, Training 

An Investigations Policy template will be provided to allow participants to commence the development of their workplace Investigations Policy       

This session builds on Module 2, “Foundations of a Workplace Investigations Policy,” and focuses on creating the Project Plan for implementation. 

• Business case 
• Project planning – utilising the PPPTT approach 
• Putting the project plan together (template provided)  
• Project planning – utilising the PPPTT approach 
  • Policy 
  • Planning 
  • Process 
  • Technology  
  • Training 

• Approval process  
  • Legal  

• Governance and oversight  

This session focuses on setting up and implementing the Governance and Oversight approach required. 

• The RAAT approach (Responsibility, Accountability, Auditability, Trackability) to Policy oversight  
• Governance and oversight of the investigations policy  
• Steps, processes to meet legislatives and regulatory compliance 

Activity: This highly interactive session discusses goes through the steps required to put together your Investigations Policy and approach. 

• Review of your plan from Modules 2 & 3 
• Governance and oversight 
• Resourcing 
• Workplace investigations: To outsource or not? 
• Risks, mitigations, and treatments 
• Communication with stakeholders 
• Training of staff