Innovation in the Australian Public Service (APS)

11 August 2020 Neboneid Hamoo Author avatar

Against the backdrop of COVID-19, this paper examines new ways of dealing with current and long-standing challenges to the delivery of effective public service, focusing on five streams: policies, processes, people, data and technology.

Key topics addressed include:

  • How the APS responded to the crisis of COVID-19
  • Transforming the APS through agility, speed, unity and collaboration
  • Trust and integrity in the APS
  • Proactive risk management
  • The transformative power of a new kind of
  • Integrating services and operations with
    technology and data
  • Insight building through data and analysis
  • Innovating and collaborating for new statistical

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