Rethinking Communications: How to Deliver Safety Net Services in the Age of Disruption

29 January 2021 Neb Hamoo Author avatar

Now more than ever, state and local agencies that provide unemployment benefits, health and human services and other social safety net programs are under pressure to modernize communications and the constituent experience.  Their clients have urgent needs, yet legacy systems and other challenges jeopardize quick, efficient and compliant delivery of services.

Discover how to remain resilient and improve communications about Medicaid, housing, food, child welfare and other programs.  Agencies are relying on Quadient to modernize communications across the case management process.  At the center of this effort is a unified customer communications platform, Quadient Inspire, that allows staff to more easily create, manage and deliver personalized, compliant communications across print, email, web, SMS and other channels.

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