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Operational & Process Excellence
The Pursuit of Operational Excellence: People, Automation and Technology
Operational Excellence Roadshow 2023
The pursuit of excellence is very likely the goal, or at least one of the top two or three goals of any service organisation. Most businesses, government agencies and service providers wish to be the best that they can be in their chosen field, and want to pursue their efforts in the most efficient and effective ways. Read this exclusive report to explore first hand findings from over 250 OpEx leaders from across Australia and New Zealand, as well as case studies, tips and lessons learned.
General
Publishing to Public Sector Network Insights
If you have a great success story, compelling findings, or insightful knowledge and lessons learned - Public Sector Network's Insights Library is the place to share them!
Education & Future of Learning
Exploring the Intricacies: Navigating the Realm of OpEx at the NSW Department of Education
Operational Excellence Roadshow
The goal of every government agency is to deliver their services in the most efficient and effective way possible. The NSW Department of Education is focussed on three areas: service excellence, experiential or operational excellence, and digital excellence. Many agencies focus just on customer experience, which is essential, but to really achieve operational excellence, all three elements are necessary.
Operational & Process Excellence
Underpinning a new era of citizen demand – trying to mend a broken system
Operational Excellence Roadshow
Healthcare in Australia and elsewhere, is about creating better health outcomes for patients. There are many elements to the system, and many operators, and whilst each of them has their own specialty functions, together the system is supposed to operate cohesively and with the primary purpose always at the fore. But does it operate that way? The truth is that whilst some elements work very well, others tend to let the team down. There are however solutions or ideas in place to change and improve the less well functioning elements of the system.
Technology & Transformation
The Long-Game Approach to IT Modernisation - What Comes Next?
The hype of Hybrid IT and Cloud no longer holds as much clout as it did only a couple of years ago, as the excitement around potential benefits fast became the ubiquitous reality. It appears we’re all doing it in some way shape or form. So, the question has turned from what if, to what now?
Cyber Security & Risk Management
Partner Content
The Security Leadership Series. Cloud Migration: The Sky is the Limit
To identify the key trends, issues and considerations regarding cloud adoption and to leverage local insight into the cloud adoption we chose to conduct a comprehensive study that gathered data and insight from approximately 30 influential Australian leaders in technology and security. Survey parti…
Data & Analytics
Keynote: The Role of Artificial Intelligence in Efficiency - Innovate Texas 2022
Join our esteemed Government Keynote, Shauna Rogers, Chief Digital Officer, Texas Attorney General, as she discusses how machine learning and AI can add value to your productivity by increasing process efficiency, reducing costs and errors and optimizing workforce productivity and office operations.
Technology & Transformation
Partner Content
Connectivity 4.0 series: The new business imperative
Connectivity 4.0 series – part 1 Your road map to building tomorrow’s networks and connected technologies to support your whole-of-business digital transformation.
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