Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
INTERVIEWS
Women in Leadership Spotlight Series: Michaela Geronima Doelman - CHRO, Washington State ESD

Women in Leadership Spotlight Series: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

Paris Armstrong Workforce, Skills and Capability
9 Mar 2021
Flag of United States
INTERVIEWS
Executive Q&A: An Insider's Look at DevOps in the Public Sector

Executive Q&A: An Insider's Look at DevOps in the Public Sector

In this exclusive Q&A with the Senior Application Developer & DevOps Engineer at the National Museum of African American History & Culture, Rayvn Manuel, we explore her career in the public sector, the impact of COVID-19 upon her work, and more.

Paris Armstrong General
18 Feb 2021
Flag of United States
INTERVIEWS
Let's Talk Smart Cities: Q&A with the CIO of Chattanooga, TN

Let's Talk Smart Cities: Q&A with the CIO of Chattanooga, TN

Brent is an award-winning, entrepreneurial-minded change agent who is helping to lead the smart city initiatives being introduced in the ‘Gig City’ and that will help to transform people’s lives. Culture! Well from an IT perspective our motto is Semper Novandi, meaning Always Innovating. The impetus coming from changing and challenging the status quo. Chattanooga has a different culture when it comes to innovating in government (words that used to be oxymorons). Whereas traditional government agencies look at innovation as the slow evolvement of technological capabilities and generally focused on traditional internal processes (e.g. finance and ERP systems, etc), Chattanooga …

Paris Armstrong General
13 Feb 2021
Flag of United States
INTERVIEWS
Building Procurement Resiliency: Three Experts Weigh In

Building Procurement Resiliency: Three Experts Weigh In

Nothing quite like a global pandemic to force us reassess processes, hey? In the procurement and supply chain space – which was hit hard in the early days of the pandemic – 2020 was undoubtedly a turbulent year, shining a light on SRM processes, overall resiliency and forcing a reassessment of contract and supplier relationship management processes which for years operated under a ‘set and forget’ approach. With procurement professionals at all tiers of government now understanding the need to reassess contract management processes and build resiliency, we’ve rounded up some top tips from local and international procurement experts to …

Neboneid Hamoo General
3 Nov 2020
Flag of Australia
INTERVIEWS
Establishing Your Cloud Transformation Roadmap: Three Experts Weigh In

Establishing Your Cloud Transformation Roadmap: Three Experts Weigh In

In this edition of the ICT and Innovation blog series we take a look at some best practice strategies from the recent Hybrid IT & Cloud virtual event to help you develop and establish your cloud transformation roadmap. Cloud uptake is growing rapidly, with the ABS reporting that in 2019 42% of enterprises harnessed some form of paid cloud. This is up 11% since 2017. Developing and implementing cloud-based solutions, as well as data center consolidation and other technology efficiencies, is a continually evolving journey, with departments at all tiers of government increasingly on the look out for these improvements …

Neboneid Hamoo IT Modernization and Cloud
22 Oct 2020
Flag of Australia
INTERVIEWS
Interview: Damien Hobbin, Assistant Commissioner - Enterprise Solutions and Technology, ATO

Interview: Damien Hobbin, Assistant Commissioner - Enterprise Solutions and Technology, ATO

I started my career as an electronic and telecommunications engineer working for Telstra. In 2003 I joined the ATO as an IT project Manager, where I spent my early years in the public service working on our client facing portals. As I moved into higher leadership positions within IT in the ATO, I have been fortunate to lead the delivery of some of the most iconic, contemporary and transformative client experience digital projects in the ATO. These have included: A new digital platform and software services for Australia’s 60,000+ Tax and BAS Agents; A major client experience transformation of ato.gov.au …

Neboneid Hamoo Digital Services and Customer Experience
11 Mar 2020
Flag of Australia
INTERVIEWS
Interview: Emma Stace, Chief Digital Officer, Department for Education (UK)

Interview: Emma Stace, Chief Digital Officer, Department for Education (UK)

Emma has been leading digital in government for over five years. She began her journey in government at the Government Digital Service, moving to the Department for Business, Energy and Industrial Strategy in 2015. In 2017, she started working at the Department for Education as Director of Transformation and Digital and Chief Digital Officer. She is a leader of cultural change and service delivery and has worked all over the world and in both the public and private sectors.

Neboneid Hamoo Workforce, Skills and Capability
12 Feb 2020
Flag of Australia
INTERVIEWS
Interview: Dr Marija Maher, Chief Operating Officer, Victorian Ombudsman

Interview: Dr Marija Maher, Chief Operating Officer, Victorian Ombudsman

Tell us about the journey to your current role and what it this role entails? I started my career in the market and social research sector where I was responsible for training of all new field staff and the delivery of multiple research projects across different time zones. After…

Public Sector Network General
24 Jan 2020
Flag of Australia

Recommendations

GIW Federal 2025: The future of secure digital government services
GIW Federal 2025: The future of secure digital government services
ON DEMAND 27 Nov 2025
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World
INDUSTRY TRENDS 16 Feb 2026
Innovate Federal 2025 Key Takeaways: Data, Analytics and AI
Innovate Federal 2025 Key Takeaways: Data, Analytics and AI
INDUSTRY TRENDS 8 Dec 2025
GIW Federal 2025: Cyber Resilience & Organisational Uptime Using Microsegmentation by Raja Ukil
GIW Federal 2025: Cyber Resilience & Organisational Uptime Using Microsegmentation by Raja Ukil
ON DEMAND 27 Nov 2025
2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025