Insights

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Insights from 4 events: Local Government Focus Day New South Wales, Government Cyber Security Showcase New South Wales, Government Innovation Showcase New South Wales, Digital Leadership Day New South Wales

AI Adoption in Government: It's Not a Technology Problem

How the NSW Government is tackling the real barriers to safe AI adoption, and why the challenge is organisational as much as technological.

Ross Ashman Data, Analytics and AI

20 Jul 2026

INDUSTRY TRENDS

Cyber Resilience Is Now a Leadership Priority for NSW Government

Cyber security is no longer a back-office technology concern. Across NSW government, it now sits at the centre of public trust, service continuity, operational resilience and digital transformation.

Ashley D Cyber Security and Risk Management

10 Jul 2026

INDUSTRY TRENDS

Why Government Can’t Afford to ‘Move Fast and Break Things’

Josh Wagner explains why faster government innovation starts with stronger data, clearer guardrails, and safer delivery.

Ross Ashman General

6 Jul 2026

INDUSTRY TRENDS

Westpac’s Approach to Cyber

As Australia's financial sector continues to digitise, cyber security has evolved from a technology function into a strategic business priority.

Ashley D Cyber Security and Risk Management

25 Jun 2026

INDUSTRY TRENDS

Building a Future-Ready Workforce: Reskilling for the AI Era (2026–2030)

As artificial intelligence rapidly reshapes public sector work, the NSW government faces a critical challenge for 2026–2030: building a future-ready workforce where people and AI collaborate seamlessly to enhance productivity, …

Ashley D Workforce, Skills and Capability

28 May 2026

INDUSTRY TRENDS

Solving the Innovation Paradox: Why Governance May Be the Key to Faster Government Transformation

Across the public sector, leaders are facing a persistent tension: how to accelerate digital transformation while maintaining the trust, safety, and accountability expected of government.

Ashley D Digital Services and Customer Experience

22 May 2026

INDUSTRY TRENDS

Why NSW’s Digital Birth Certificate Matters Beyond Identity

The launch of NSW’s Digital Birth Certificate is more than a technology milestone—it is a signal of where public sector service delivery is heading.

Ashley D Digital Services and Customer Experience

15 May 2026

INTERVIEWS

Digital Government Runs On Trust, And Cyber Now Decides It

Trust, not speed, is what sustains digital government, because when incidents occur, the public judges government by how reliably services hold up and how clearly leaders respond.

Benji Crooks Cyber Security and Risk Management

6 May 2026