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Insights

Access quality content from global government thought leaders

Showing 1–8 of 13 insights

Insights from 2 events: Government Innovation Showcase Federal, Government Innovation Week Federal

INTERVIEWS
Let's Chat: Modernizing Workforce Accessibility and Efficiency

Let's Chat: Modernizing Workforce Accessibility and Efficiency

Nadine Boudreau-Brown, Director General, Transformation and Modernization Services, Information Systems Branch from Agriculture and Agri-Food Canada highlights the importance of modernization to create an inclusive, efficient, and accessible work environment

Kelly Zheng IT Modernization and Cloud
20 Nov 2025
Flag of Canada
INTERVIEWS
Reinventing IT in Government

Reinventing IT in Government

Reinventing IT in Government

Charlie Hamer IT Modernization and Cloud
12 Aug 2025
Global
INTERVIEWS
Let's Chat: Modernizing Government Services for a Digital Future

Let's Chat: Modernizing Government Services for a Digital Future

Joy Ardanaz discusses the challenges of modernizing government services, emphasizing the shift from legacy systems to cloud-based solutions, and more

Kelly Zheng Digital Services and Customer Experience
10 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: The Role of Data Governance in Government Digital Transformation

Let's Chat: The Role of Data Governance in Government Digital Transformation

Leith Higdon from Export Development Canada emphasizes that strong data governance improves citizen experience by reducing inefficiencies like repeated data entry.

Kelly Zheng Data, Analytics and AI
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Key Factors for a Successful Zero Trust Journey

Let's Chat: Key Factors for a Successful Zero Trust Journey

Joanna Murphy from Shared Services Canada emphasizes executive sponsorship as key to Zero Trust adoption.

Kelly Zheng Cyber Security and Risk Management
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Let's Chat: Overcoming Challenges in Government Transformation with Courage and Communication

Robert Conlin from IBM Canada emphasizes the importance of communication in government transformation, ensuring that employees see themselves in the organization's strategy.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INTERVIEWS
Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Let's Chat: Prioritizing Personalization, Accessibility & Trust for Better Public Services

Scott Jones discusses the importance of improving public services by prioritizing citizen experience, protecting privacy, and fostering accessibility — all while building public trust.

Kelly Zheng Digital Services and Customer Experience
7 Apr 2025
Flag of Canada
INDUSTRY TRENDS
AI and Predictive Analytics: Shaping Decisions Across Sectors

AI and Predictive Analytics: Shaping Decisions Across Sectors

Exploring the balance between generative AI and predictive analytics, this write up highlights the transformative potential, ethical considerations, and practical applications in shaping data-driven decisions across the public sector.

Madeson Darcy Data, Analytics and AI
21 Mar 2025
Flag of Canada

More Insights

From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

From Surviving to Thriving: A Global Outlook on the Priorities, Processes and Perspectives Shaping the Future Public Sector

Nouha Elmasri
State of the Sector: Cyber Security & Risk Management 2024-2025

State of the Sector: Cyber Security & Risk Management 2024-2025

Patrick Joy
6 Public Sector Trends Ramping Up Service Delivery in 2024

6 Public Sector Trends Ramping Up Service Delivery in 2024

Heather Dailey
The Case for Real Change: Reimagining Digital Government in a Canada-Strong Era

The Case for Real Change: Reimagining Digital Government in a Canada-Strong Era

Julie Leese
AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison

AWS vs Microsoft Azure vs Google Cloud vs Oracle Cloud Infrastructure: A Comprehensive Comparison

Lauren Attana

On Demand Videos

How ANZ Agencies Are Scaling Agentic Automation to Deliver Real Outcomes Members Only

How ANZ Agencies Are Scaling Agentic Automation to Deliver Real Outcomes

Clifford Heri, Shan Sharma & Ian Dempsey
GIW SA 2026: Cybercrime That Hits Home - Strengthening SA’s Security Culture Through Real Citizen Impact 31:47 Members Only

GIW SA 2026: Cybercrime That Hits Home - Strengthening SA’s Security Culture Through Real Citizen Impact

Michael Billet, Adrian Daly & Michael Newman
The Future Public Servant: 7 of the 20 FGX capabilities that make Gov 3.0 real (and where AI fits safely) Members Only

The Future Public Servant: 7 of the 20 FGX capabilities that make Gov 3.0 real (and where AI fits safely)

Charlie Hamer, Jeroen Bolluijt, Adam Fennessy, Marion Burchell & Niki Strachan
From Digital to Resilient: Australian Government Services in an AI-Accelerated World

From Digital to Resilient: Australian Government Services in an AI-Accelerated World

Ramsey Beydoun, Sam Mackay, Jimmy Tzimopoulos & Kieran Hagan
Building a Future-Fit Public Sector Workforce 35:31

Building a Future-Fit Public Sector Workforce

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