2024 Research Digest: From Responsible AI to the Digital Government Initiatives Boosting Productivity.

A definitive research digest capturing pivotal insights from global public sector leaders on AI governance, digital transformation, and the future of government-led innovation

Case Study: Democratising Analytics for Enhanced Efficiencies at the Victorian Department of Transport

How the Victorian Department of Transport and Planning (DOTP) is responding to the pressing need to modernise how transport data is collected, accessed, and used by stakeholders

The case for faster digital adoption

Adobe’s latest Digital Government Index for Australia reveals how public sector agencies can accelerate adoption of digital services through improvements in key areas of customer service, digital equity and site …

It's time to bring implementation into policy design

For too long, policy development has been a closely guarded practice that passes the conclusions over to delivery teams to implement, missing the opportunity to understand the behaviours and experiences …

How AI can be used in a sensitive area to help people express their needs

This article explores how we can safely use AI to address digital and health literacy barriers, helping people access information and support using natural language.

Public Sector Podcast: Trust Through Listening

Learn about how the NSW Government is using data and insights to make services easier to access, more effective and more trusted by the community

Governments Embrace Hybrid Cloud and Automation

The Drive Towards Agility and Efficiency

How Smart Councils Use Digital Payment Plans to Proactively Manage Arrears | Best Practice Guide

This guide outlines the best practices for councils to enhance their payment management strategies taking inspiration from City of Greater Dandenong