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Case Studies

Case Study: Accelerating Digital Capability and CX in Government services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.
Heather Dailey Heather Dailey
Digital Services and Customer Experience
Public Sector Network logo
12 May 2025
Flag of Australia
Industry Trends

AI for public servants: What are your responsibilities?

Understand your responsibilities when using AI as a public servant.
Catrin Shaw Catrin Shaw
Data, Analytics and AI
9 May 2025
Flag of Australia
Industry Trends

AI for public servants: Identifying AI in your systems

To know how to safely use AI in your systems, you must first identify if you’re using it.
Catrin Shaw Catrin Shaw
Data, Analytics and AI
6 May 2025
Flag of Australia
Interviews

Leading with Purpose: How Busselton Water is Driving Innovation from the Inside Out

An interview with David Hughes-Owen, CEO of Busselton Water, as he shares how curiosity, connection, and clarity are powering meaningful change in a small but agile utility.
Mili Goswami Mili Goswami
IT Modernization and Cloud
6 May 2025
Flag of Australia
On Demand

Cyber security for IoT: Sense-checking emerging requirements

As IoT adoption grows, so do the risks.
Jane Murugan Jane Murugan
Cyber Security and Risk Management
Public Sector Network logo
1 May 2025
Flag of Australia
On Demand

The 2025 cyber security landscape in South Australia

Insights on navigating the year ahead.
Jane Murugan Jane Murugan
Cyber Security and Risk Management
Public Sector Network logo
30 Apr 2025
Flag of Australia
On Demand

Activating key strategies to boost cyber awareness, safety and resilience

How do we educate South Australians to protect themselves online and encourage more reporting of cybercrime?
Jane Murugan Jane Murugan
Cyber Security and Risk Management
Public Sector Network logo
30 Apr 2025
Flag of Australia
On Demand

Securing government in an era of evolving cyber threats

As cyber threats grow in scale, complexity and impact - government agencies are facing increasing pressure to adapt and secure critical services.
Jane Murugan Jane Murugan
Cyber Security and Risk Management
Public Sector Network logo
30 Apr 2025
Flag of Australia

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