4 Top Tips - Process Excellence and Robotic Process Automation

25 March 2021 Teresa Anderson Author avatar

Process Excellence for councils can be as simple as streamlining existing processes, reducing silos and reducing the number of work steps and staff involved.

Other ways of improving processes is by implementing new technologies such as robotic process automation.

Overall the aim is to improve efficiencies, cost effectiveness and customer service and experience. Here are some top tips for you to roll out at your council.

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