Government Innovation Showcase New York

Driving Innovation, Efficiency, and Impact in the Public Sector

5 Nov 2025 Albany Capital Center, Albany

Event overview

New York State is at the forefront of integrating advanced technologies to enhance public services and drive economic growth. Governor Kathy Hochul's launch of the Empire AI initiative underscores this commitment, positioning New York as a global leader in artificial intelligence research and application.

In 2025, the Government Innovation Showcase New York will convene policymakers, technology experts, and public service leaders to explore the state's digital transformation journey. The event will prioritize driving change and building a more dynamic and responsive public sector in New York, ensuring it is future-ready in a time of continual change.

By attending, you'll gain actionable insights into New York's innovative strategies, engage in inter-agency collaboration, and network with peers dedicated to advancing public sector excellence. This is a pivotal opportunity to be part of New York's digital future.

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Who will be there?

Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.

  • Guide ethical AI implementation within government for increased transparency and accountability.
  • Integrate citizen feedback effectively into policy-making through digital platforms.
  • Lead cross-agency collaborations to boost public service delivery efficiency.
  • Promote resilient digital infrastructure that supports continuous innovation in public services.
  • Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
  • Strategically bridge the digital divide to ensure equitable access to government services.

Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.

  • Implement predictive analytics to enhance decision-making processes.
  • Manage data privacy and security while deploying AI-driven services.
  • Use cloud and RPA solutions to modernize IT infrastructure effectively.
  • Oversee large-scale IT modernization with risk mitigation best practices.
  • Improve interagency collaboration and data-sharing processes.
  • Leverage advanced AI tools for public safety and emergency response optimization.

Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.

  • Improve digital customer service platforms for a seamless user experience.
  • Utilize mobile government services to reach underserved communities.
  • Measure customer satisfaction and use feedback to drive service improvements.
  • Promote digital inclusivity and accessibility in government services.
  • Integrate user-centric design into public service platforms.
  • Enhance citizen engagement through interactive and transparent digital solutions.

Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.

  • Build cross-functional collaboration to support digital transformation.
  • Adopt a data-driven mindset to improve service efficiency and outcomes.
  • Manage organizational change during AI and digital adoption.
  • Contribute to a culture of continuous improvement within public service.
  • Implement effective cybersecurity measures in day-to-day operations.
  • Adapt skills for emerging technologies like AI and cloud computing in public service.
conference attendees in the exhibition hall

What your peers had to say

Folks like me and others who are responsible for servicing New Yorkers need to know what the possibilities are, as we are trying to innovate or come up with better ways of solving problems. These events bring us together to create answers and build a network where you can follow up and establish relationships that will ultimately help our citizens.

We work 24 hours a day, 7 days a week, and we don't always get to talk to our peers. Events like this give us an opportunity to break away and connect. There's always added value in stepping away from our daily routines to engage with others. These events provide opportunities to find people facing similar challenges, enlist their help, or learn from their experiences if they've already solved the problem.

This event was a great opportunity to connect with colleagues and state agencies, hear them speak, network, and even grab some free swag from the vendors!

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