Enhancing Government Outcomes through Improved Agility, Digital Transformation and Operational Excellence Practices
Ineffective and inefficient government operations cost taxpayers billions of dollars every year and result in unmet citizen needs. While public sector operators have always felt the pressure to improve service delivery, without access to additional resources this pressure has increased ten-fold since the onset of the pandemic.
Continuous improvement, which drives waste reduction and efficiency, coupled with operational excellence can help forward-thinking departments work smarter; not harder, do more with less, and achieve better outcomes for citizens.
To help your department embed sustained operational excellence join us at the complimentary ‘Continuous Improvement and Operational Excellence’ virtual event which will bring together a panel of public sector operations and process transformation leaders who will share their insights for sustainable operational excellence outcomes.
Key Takeaways
A must-attend event for public sector organisations looking to:
Your Expert Speakers
Sanja Galic
Executive Director, Fines & Debt
Revenue NSW
Fiona Notley
Chief Operating Officer
Curtin University
Jacint L. Boucher
Director IT Client Service
Agriculture and Agri-Food Canada
Fabio Oliveira
Insights and Innovation Director
WorkSafe Victoria
Christy Milella
Director, Corporate & Operations
Victorian Agency for Health Information
Lisa Collett
Chief Operating Officer
Commonwealth Ombudsman
Rowan Dollar
Chief Innovation Officer,
Public Sector Consulting
Thomas Kohlenbach
Senior Product Specialist,
Nintex
Lisa Peters
Product & Innovation Executive,
Accenture Enterprise Services for
Government
Reema Dubey
Operations Executive,
Accenture Enterprise Services for
Government
Agenda at a glance
11:00 AM AEST
PSN Welcome
11:10 AM AEST
Chair Opening: Understanding the Benefits and Opportunities of OpEx in Government
11:20 AM AEST
Government Keynote: Driving Change and Operational Excellence through Active Leadership
11:35 AM AEST
Government Case Study: Harnessing Emerging Technologies and Methodologies to Transform Operational Processes and Deliver Improved Citizen Experiences nd Optimise Processes
11:50 AM AEST
Partner Session: ERP – sweating and sustaining your investment
12:05 PM AEST
Government Case Study: Continuous Improvement: Achieving Timely and Tangible Results
12:20 PM AEST
Refreshment Break
12:25 PM AEST
Panel Discussion: Combining Technology, Process and People to Build a Framework for Long-term Operational Excellence
1:00 PM AEST
End of session
Registration
What’s included in your registration:
Virtual Presentations
Hear from public sector leaders about the latest trends and exploring how to instantly apply these insights and gaining unique perspectives
Interactivity
An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges
Leading Technology Solutions
Hear from solutions providers in the government space as they explore key technologies to improve citizen services
On-Demand
Receive on-demand access to session content after the conference on the complimentary Public Sector Network social learning platform
Complimentary for public sector employees only *
Event Partners
Gold Partner
Silver Partner
Corporate and Shared Services Community Prospectus
Public Sector shared service transformation has been hyped as key to economic recovery following a tumultuous 2020. The Morrison Government’s 2020 Federal Budget allocated $35.6 million to arm the APS with better tools for shared enterprise resource planning through the GovERP System.
Innovative technologies are transforming not only how organisations work, but how they buy, sell and interact. Future facing Corporate Service functions need to understand the implications. To help public sector departments and agencies across Australia, transform their shared service function, Public Sector Network has developed a monthly event series.
Showcase your solutions today!
