Event Overview
We are living in an era of unprecedented change, and evolving citizen expectations with rapidly advancing technology, complex policies, and socioeconomic factors that are not responsive to traditional approaches to stimulating growth. This is the right time to take action, work together, and build a culture for the future by beginning and continuing your transformation journey!
Cross-agency collaboration drives common outcomes when leaders from various organizations and departments work together and share their visions for driving innovation. These partnerships can be used to leverage and turn ideas into real solutions and, in turn, create better services available for all citizens. This will result in improved outcomes for Manitobans with the integrity, innovation, and enthusiasm of a world-class public service.
Join us to address current public sector challenges and discover solutions offered, best practices and strategies. This summit will bring public sector leaders, innovators, and policymakers, all under one roof, to explore the potential of technology in mitigating the challenges.
Thanks to our Supporting Partner:
Benefits of Attending
Our Expert Speakers Include:
Honourable James Teitsma
Minister of Consumer Protection and Government Services, and Minister responsible for the Manitoba Public Service and for the Public Utilities Board
Government of Manitoba
Hong Chung
Chief Information Officer
Government of Manitoba
Jocelyn Baker
Acting Commissioner and Deputy Minister Public Service Commission
Government of Manitoba
Sarah Whiteford
Assistant Deputy Minister, Early Learning and Child Care
Manitoba Education and Early Childhood Learning
W. Joe Funk
Assistant Deputy Minister, Advanced Education Division, Advanced Education and Training
Government of Manitoba
David Hunt
Assistant Deputy Minister, Corporate Services and Innovation
Manitoba Agriculture
Laurenda Madill
Director of Industry Workforce Development
Manitoba Economic Development, investment and Trade
Teresa Dukes
Executive Director, Social Innovation Office
Government of Manitoba
Sandra Hodzic
Former Social Innovation for the Manitoba Government and Former Social Finance Director for the Government of New Brunswick
Faisal Shibley
Director, Business Support Services, Corporate Services
Manitoba Education and Early Childhood Learning
Jason Fontaine
Director
Indigenous Relations – Manitoba Justice
Kathy Knight
Dean, ICT Programs/ Executive Director, CyberWave
Manitoba Institute of Trades and Technology
Dr. David Docherty
President and Vice Chancellor
Brandon University
Chief Chris Traverse
Lake St Martin First Nation
Bonny Traverse
Coordinator, Early Learning and Child Care
Lake St Martin First Nation
Salman Ashraf
Corporate Information Security Officer
Manitoba Public Insurance
Meg Kendall
Manager, Customer Data Analytics & Research
Manitoba Hydro
John Cousens
Managing Director, Public Sector Canada
Google Cloud
Andy Krenz
General Manager/Senior Director of Public Sales & Customer Success
ThoughtExchange
Simon Weng
Sr. Mobile Transformation Consultant
Samsung
Peter Madden
Senior Client Director, Government, Western Canada
ServiceNow
Jamie Duncalf
Canada National Lead, ServiceNow Business Group
Accenture
Maria Barcarse
Director, Center of Excellence
SAP ISBN
Mike Cook
Vice President, Consulting Services
CGI
Andrew Donaher
Vice President Consulting
CGI
Michael Switzer
Senior Vice President, Consulting Services, Saskatchewan
CGI
Jordan McDonald
Account Director, Manitoba Public Sector
Salesforce
Sandi Howell
Director, Innovation and Business Development
Manitoba Institute of Trades and Technology
Key Sessions
The Public Sector Innovation Series features the latest initiatives throughout Canada and shares insights via keynote presentations, case studies, panel discussions, and fireside chats. To provide additional perspective – topic-based tracks will address more specific ideas and challenges in the worlds of digital & CX, and technology faced by public sector leaders today.
Tuesday, May 30, 2023
Ministerial Address
Honourable James Teitsma
Minister of Consumer Protection and Government Services, and Minister responsible for the Manitoba Public Service and for the Public Utilities Board, Government of Manitoba
Morning Government Keynote:
Creating Opportunities for Innovation in the Public Sector
Hong Chung
Chief Information Officer, Government of Manitoba
Leap into the Future – Modern, Innovative, and Outcome-Focused Public Service for Manitobans
Jocelyn Baker
Acting Commissioner and Deputy Minister, Public Service Commission, Government of Manitoba
David Hunt
Assistant Deputy Minister, Corporate Services and Innovation, Manitoba Agriculture
Conquering Barriers and Increasing the Appetite for Province-Wide Innovation
W. Joe Funk
Assistant Deputy Minister, Advanced Education Division, Advanced Education and Training, Government of Manitoba
Dr. David Docherty
President and Vice Chancellor, Brandon University
Welcome from the Track Chair
Bridging the Divide Between Digital and Customer Experience
Sandi Howell
Director, Innovation and Business Development, Manitoba Institute of Trades and Technology
Government Keynote
Innovation in Service Delivery for Best Outcome for Citizens
Sarah Whiteford
Assistant Deputy Minister, Early Learning and Child Care, Manitoba Education and Early Childhood Learning
Chief Chris Traverse
Lake St Martin First Nation
Bonny Traverse
Coordinator, Early Learning and Child Care, Lake St Martin First Nation
Government Keynote
Indigenous Court Workers Program
Jason Fontaine
Director, Indigenous Relations – Manitoba Justice
Panel Discussion
Driving Manitoban’s Citizen Experience and Satisfaction with Improved Government Digital Services
Teresa Dukes
Executive Director, Social Innovation Office, Government of Manitoba
Sandra Hodzic
Former Social Innovation for the Manitoba Government and Former Social Finance Director for the Government of New Brunswick
Meg Kendall
Manager, Customer Data Analytics & Research, Manitoba Hydro
Co-Hosted Roundtable Discussion
Roundtable 1: Identifying and Meeting Citizen Needs with Data and Analytics
Roundtable 2: Sustainable Digital Infrastructure for Canada
Roundtable 3: Designing a User-Centric Digital Channel
Roundtable 4: Developing a Blueprint for Public and Private Sector Collaboration
Welcome from the Track Chair
TBA
Kathy Knight
Dean, ICT Programs/ Executive Director, CyberWave, Manitoba Institute of Trades and Technology
Government Keynote
Developing Effective Cybersecurity Best Practices
Salman Ashraf
Chief Information Security Officer, Manitoba Public Insurance
Government Keynote
Work in Manitoba Job Portal
Laurenda Madill
Director of Industry Workforce Development, Manitoba Economic Development, investment and Trade
Panel Discussion
Crystal Ball Gazing: Tech and the Future of Public Sector Service Delivery
Kathy Knight
Dean, ICT Programs/ Executive Director, CyberWave, Manitoba Institute of Trades and Technology
Faisal Shibley
Director, Business Support Services, Corporate Services, Manitoba Education and Early Childhood Learning
Simon Weng
Sr. Mobile Transformation Consultant, Samsung
Co-Hosted Roundtable Discussion
Roundtable 1: The Power of Sharing Data for Improved Citizen Experiences
Roundtable 2: What can Cloud do for You: Leveraging Cloud to Meet your Innovation Needs!
Roundtable 3: Revolutionizing Public Sector Services: Capturing Value of the Digital Foundation
Roundtable 4: Ways to Automate CX Processes and Enable Self Service
Your Registration
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