Public Sector Innovation Show Manitoba

Tuesday, May 30, 2023

RBC Convention Centre
Winnipeg
, MB

Event Overview

We are living in an era of unprecedented change, and evolving citizen expectations with rapidly advancing technology, complex policies, and socioeconomic factors that are not responsive to traditional approaches to stimulating growth. This is the right time to take action, work together, and build a culture for the future by beginning and continuing your transformation journey!

Cross-agency collaboration drives common outcomes when leaders from various organizations and departments work together and share their visions for driving innovation. These partnerships can be used to leverage and turn ideas into real solutions and, in turn, create better services available for all citizens. This will result in improved outcomes for Manitobans with the integrity, innovation, and enthusiasm of a world-class public service.

Join us to address current public sector challenges and discover solutions offered, best practices and strategies. This summit will bring public sector leaders, innovators, and policymakers, all under one roof, to explore the potential of technology in mitigating the challenges.


Thanks to our Supporting Partner:

Benefits of Attending

Hear how innovative digital experience strategies and processes are transforming government services to deliver positive outcomes to citizens

Learn how to seize opportunities to enhance integration across departments and agencies to deliver shared outcomes

Explore ways to create an autonomous and trusting environment to promote innovative thinking within an organization

Discuss how to employ emerging technologies to enable fast, progressive, safe, and efficient operations

Our Expert Speakers Include:


HONOURABLE JAMES TEITSMA Minister of Consumer Protection and Government Services Government of Manitoba

Honourable James Teitsma
Minister of Consumer Protection and Government Services, and Minister responsible for the Manitoba Public Service and for the Public Utilities Board
Government of Manitoba 

Hong Chung Chief Information Officer Government of Manitoba

Hong Chung
Chief Information Officer
Government of Manitoba

Jocelyn Baker
Acting Commissioner and Deputy Minister Public Service Commission
Government of Manitoba

Sarah Whiteford
Assistant Deputy Minister, Early Learning and Child Care
Manitoba Education and Early Childhood Learning

W. Joe Funk
Assistant Deputy Minister, Advanced Education Division, Advanced Education and Training
Government of Manitoba

David Hunt Assistant Deputy Minister, Corporate Services and Innovation Manitoba Agriculture 

David Hunt
Assistant Deputy Minister, Corporate Services and Innovation
Manitoba Agriculture 

Laurenda Madill
Director of Industry Workforce Development
Manitoba Economic Development, investment and Trade

Teresa Dukes

Teresa Dukes
Executive Director, Social Innovation Office
Government of Manitoba

Sandra Hodzic
Former Social Innovation for the Manitoba Government and Former Social Finance Director for the Government of New Brunswick 

Faisal Shibley
Director, Business Support Services, Corporate Services
Manitoba Education and Early Childhood Learning 

Jason Fontaine
Director
Indigenous Relations – Manitoba Justice

KATHY KNIGHT Dean, ICT Programs/ Executive Director, CyberWave Manitoba Institute of Trades and Technology

Kathy Knight
Dean, ICT Programs/ Executive  Director, CyberWave
Manitoba Institute of Trades and Technology 

Dr. David Docherty President and Vice Chancellor Brandon University 

Dr. David Docherty
President and Vice Chancellor
Brandon University 

Chief Chris Traverse
Lake St Martin First Nation

Bonny Traverse
Coordinator, Early Learning and Child Care
Lake St Martin First Nation 

Salman Ashraf, Chief Information Security Officer,   Manitoba Public Insurance

Salman Ashraf
Corporate Information Security Officer 
Manitoba Public Insurance 

Meg Kendall
Manager, Customer Data Analytics & Research
Manitoba Hydro

John Cousens
Managing Director, Public Sector Canada
Google Cloud

Andy Krenz, Senior Director of Public Sector, ThoughtExchange

Andy Krenz
General Manager/Senior Director of Public Sales & Customer Success
ThoughtExchange

Simon Weng
Sr. Mobile Transformation Consultant
Samsung

Peter Madden
Senior Client Director, Government, Western Canada
ServiceNow

Jamie Duncalf
Canada National Lead, ServiceNow Business Group
Accenture

Maria Barcarse
Director, Center of Excellence 
SAP ISBN

Mike Cook
Vice President, Consulting Services
CGI

Andrew Donaher
Vice President Consulting
CGI

Michael Switzer 
Senior Vice President, Consulting Services, Saskatchewan
CGI

Jordan McDonald
Account Director,  Manitoba Public Sector 
Salesforce

Sandi Howell
Director, Innovation and Business Development
Manitoba Institute of Trades and Technology

Key Sessions

The Public Sector Innovation Series features the latest initiatives throughout Canada and shares insights via keynote presentations, case studies, panel discussions, and fireside chats. To provide additional perspective – topic-based tracks will address more specific ideas and challenges in the worlds of digital & CX, and technology faced by public sector leaders today.

Tuesday, May 30, 2023

Keynote SessionsPanel SessionsProcess and CX TrackInnovation and Technology Track

Ministerial Address

Honourable James Teitsma
Minister of Consumer Protection and Government Services, and Minister responsible for the Manitoba Public Service and for the Public Utilities Board, Government of Manitoba

Morning Government Keynote:

Creating Opportunities for Innovation in the Public Sector

Hong Chung
Chief Information Officer, Government of Manitoba

Leap into the Future – Modern, Innovative, and Outcome-Focused Public Service for Manitobans

Jocelyn Baker
Acting Commissioner and Deputy Minister, Public Service Commission, Government of Manitoba

David Hunt
Assistant Deputy Minister, Corporate Services and Innovation, Manitoba Agriculture

Conquering Barriers and Increasing the Appetite for Province-Wide Innovation

W. Joe Funk
Assistant Deputy Minister, Advanced Education Division, Advanced Education and Training, Government of Manitoba

Dr. David Docherty
President and Vice Chancellor, Brandon University

Welcome from the Track Chair

Bridging the Divide Between Digital and Customer Experience

Sandi Howell
Director, Innovation and Business Development, Manitoba Institute of Trades and Technology 

Government Keynote

Innovation in Service Delivery for Best Outcome for Citizens

Sarah Whiteford
Assistant Deputy Minister, Early Learning and Child Care, Manitoba Education and Early Childhood Learning

Chief Chris Traverse
Lake St Martin First Nation

Bonny Traverse
Coordinator, Early Learning and Child Care, Lake St Martin First Nation 

Government Keynote

Indigenous Court Workers Program

Jason Fontaine
Director, Indigenous Relations – Manitoba Justice

Panel Discussion

Driving Manitoban’s Citizen Experience and Satisfaction with Improved Government Digital Services

Teresa Dukes
Executive Director, Social Innovation Office, Government of Manitoba

Sandra Hodzic
Former Social Innovation for the Manitoba Government and Former Social Finance Director for the Government of New Brunswick 

Meg Kendall
Manager, Customer Data Analytics & Research, Manitoba Hydro

Co-Hosted Roundtable Discussion

Roundtable 1: Identifying and Meeting Citizen Needs with Data and Analytics

Roundtable 2: Sustainable Digital Infrastructure for Canada

Roundtable 3: Designing a User-Centric Digital Channel

Roundtable 4: Developing a Blueprint for Public and Private Sector Collaboration

Welcome from the Track Chair

TBA

Kathy Knight
Dean, ICT Programs/ Executive Director, CyberWave, Manitoba Institute of Trades and Technology

Government Keynote

Developing Effective Cybersecurity Best Practices

Salman Ashraf
Chief Information Security Officer, Manitoba Public Insurance 

Government Keynote

Work in Manitoba Job Portal 

Laurenda Madill
Director of Industry Workforce Development, Manitoba Economic Development, investment and Trade

Panel Discussion

Crystal Ball Gazing: Tech and the Future of Public Sector Service Delivery

Kathy Knight
Dean, ICT Programs/ Executive Director, CyberWave, Manitoba Institute of Trades and Technology

Faisal Shibley
Director, Business Support Services, Corporate Services, Manitoba Education and Early Childhood Learning

Simon Weng
Sr. Mobile Transformation Consultant, Samsung

Co-Hosted Roundtable Discussion

Roundtable 1: The Power of Sharing Data for Improved Citizen Experiences

Roundtable 2: What can Cloud do for You: Leveraging Cloud to Meet your Innovation Needs!

Roundtable 3: Revolutionizing Public Sector Services: Capturing Value of the Digital Foundation

Roundtable 4: Ways to Automate CX Processes and Enable Self Service



Your Registration


Live Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives

Interactivity

An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology
Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services

On-Demand

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

What Your Peers Had to Say:

“The group of attendees and presenters was very thoughtful and not a targeted sales pitch at all. Really interesting and relevant information and network opportunities.”
Canadian Grain Commission

“Fantastic speakers – experts in their field and open to share. All had great presentation skills.”
Manitoba Advanced Education

“Excellent information and collaboration.”
Manitoba Transportation And Infrastructure

2023 Event Partners:


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