Public Sector Innovation Show
Ontario
Wednesday, September 14, 2022
Chelsea Hotel Toronto | 8am ET
Event Overview
In Ontario, accelerated digital transformation is occurring across the public sector. As we enter a new digital era, the province is a worldwide leader in service delivery that puts people first, amidst the COVID-19 pandemic. Interoperability and innovation are needed more than ever.
When leaders from various organizations and departments work together and share their visions, we create opportunities for public sector innovation. This can be used to leverage cross-agency collaboration to drive common outcomes. We can turn ideas into real solutions and make these available for all citizens. This equates to empowered Ontarians who feel supported and connected, with better access to essential services that improve their quality of life and the digital economy.
The Public Sector Innovation Show – Ontario is a one-day event designed to establish future priorities, benchmark best practices, and leverage emerging technologies to harness innovation and deliver lifechanging outcomes. Join us to examine how to streamline operations and provide improved citizen services by empowering the public sector with best-in-class tools and applications.
A Sneak Peek Of Your Inspiring Speakers
Jody Young
Assistant Deputy Minister, Operation Division
Ontario Ministry of Labour, Training and Skills Development
Lisa Priest
Assistant Deputy Minister
Transition, Emergency Management Ontario, Ministry of the Solicitor General
Spenser Daniels
Senior Product Manager
Ontario Digital Service
Harriett Grant
Director, Retirement Home
Modernization
Ontario Ministry for Seniors
and Accessibility
Leon Goonaratne
Senior Director, Digital,
Enterprise Application
Engineering and Virtual Care
University Health Network
Sunny Sharma
Director, Business Innovation
& Implementation Branch,
Social Assistance Policy,
Planning & Innovation
Division
Ministry of Children,
Community & Social
Services
Robbie Grewal
Director, Strategic Policy &
Planning, Corporate Services
City of Toronto
Anne-Marie Roncadin
Project Director, Business
Transformation
City of Toronto – Purchasing
& Materials Management
Howie Dayton
Director, Community
Recreation
Parks, Forestry, and
Recreation, City of
Toronto
Kelly Michalicka
Director, Corrections
Centre for Professional
Advancement & Training
Ministry of the Solicitor
General
Sandra Lawson
Executive Director, Operations Division Ontario
Ministry of
Labour, Training and
Skills Development
Sandra Austin
Director of Strategic
Initiatives, Office of the
Chief Administrative
Officer
The Regional
Municipality of Durham
Elham Dolatabadi
Applied Machine
Learning Scientist, AI
Engineering
Vector Institute
Shawna Bourne
Manager, Agriculture
Labour Unit
Ontario Ministry of
Agriculture, Food and
Rural Affairs
Jason Adolf
Industry Vice President, Public Sector
Appian
Olga Bakonyi
Head, Digital Enterprise Engagement Practice
Government of Ontario
Daniel Fusca
Manager, Public Consultation
Parks, Forestry, and Recreation, City of Toronto
Geoff Marsh
Partner, BI & Analytics
MNP Digital
Ben Scavuzzo
Service Management Team Lead
TOPdesk
Celia Wanderley
Chief Technology Officer
AltaML
Peter Barr
Chief Strategy Officer
AltaML
Anthony Cerami
Customer Success Manager
ThoughtExchange
Adam Burley
Senior Manager – IoT
Rogers Communications
Roy Hart
Executive Advisor
AWS
Adam Fournier
Director Solution Engineering
VMware Tanzu
Alvin Francis
Vice President of Development, Business Analytics and Customer Care
IBM
Peter Bates
Ontario Public Sector Lead
AWS
Gilbert Sabat
Strategic Account Executive
Google/OpenText
Scott Bolton
Assistance Deputy Minister, Public Business Service Delivery
Enterprise Technology and Delivery
Mohammad Qureshi
Corporate Chief Information Officer/Associate Deputy Minister
Ministry of Government and Consumer Services
Minister Kaleed Rasheed
Minister of Public and Business Service Delivery
Legislative Assembly of Ontario
Rob Streeter
Director, Sales Engineering
Ivanti
Cole Cioran
Managing Partner, Canadian Public Sector
Provincial and Municipal Government
Info-Tech
Safwan Nathersa
Partner
KeyData
Joe Ward
Regional Sales Manager, Public Sector
Okta
Dave MacLeod
Author: Scaling Conversations and CEO
ThoughtExchange
Anindya Sen
Professor of Economics and Director, Master of Public Service
University of Waterloo
Key Sessions
The Public Sector Innovation Series feature the latest initiatives throughout Canada and share insights via keynote presentations, case studies, panel discussions, and fireside chats. To provide additional perspective – concurrent tracks will address more specific topics and challenges in the worlds of technology, people, data & process faced by public sector leaders today.
Ministerial Address:
Revisioning Canada’s Innovation Ecosystem
Kaleed Rasheed, Minister of Public and Business Service Delivery, Legislative Assembly of Ontario
Keynote Session:
Paving the Way for Innovation: Peer Support for the Public Sector
Jody Young
Assistant Deputy Minister, Operation Division, Ontario Ministry of Labour, Training and Skills Development
Keynote Session:
React, Pivot, and Adapt: Delivering Efficient, Effective and Agile Services During a Pandemic
Lisa Priest
Assistant Deputy Minister & Executive Lead, Future State Modernization, Transformation Office
Ruby Session: The Power of Scaling Conversations
Dave MacLeod, CEO, ThoughtExchange
Anthony Cerami, Customer Success Manager, ThoughtExchange
James Haga, Senior Account Executive, ThoughtExchange
Digital Transformation Strategies to Support the Future Growth and Prosperity of Ontario
Robbie Grewal
Director, Strategic Policy & Planning, Corporate Services, City of Toronto
Shawna Bourne
Manager, Agriculture Labour Unit, Ontario Ministry of Agriculture, Food and Rural Affairs
Anne-Marie Roncadin
Project Director, Business Transformation, City of Toronto – Purchasing & Materials Management
Jason Adolf
Industry Vice President, Appian
Moderated by: Peter Bates, Ontario Public Sector Lead, AWS
Government Keynote
Leveraging Partnerships to Build Ontario’s First Pandemic
Verification App
Spencer Daniels
Senior Product Manager, Ontario Digital Service
Government Keynote
Achieving Business Transformation Through Digital Innovation
Howie Dayton
Director, Community Recreation, Parks, Forestry, and Recreation, City of Toronto
Daniel Fusca, Manager, Public Consultation Parks, Forestry, and Recreation, City of Toronto
Partner Session
Personalizing Digital Experiences to Engage and Empower Citizens
Adam Fournier
Director Solution Engineering, VMware Tanzu
Partner Session
Multi Cloud: The Future Data Center Infrastructure
Fred Zandberg
Principal Solutions Architect, ESI Technologies
Steve Schwartz
Director, Americas Technical Sales Solution, Hitachi Vantara
Panel Session
Increasing Ontarians’ Satisfaction with Government Digital
Services
Sandra Austin
Director of Strategic Initiatives, Office of the Chief Administrative Officer, The Regional Municipality of Durham
Olga Bakonyi
Head, Digital Enterprise Engagement Practice, Government of Ontario
Harriett Grant
Director, Retirement Home Modernization, Ontario Ministry for Seniors and Accessibility
Rob Streeter, Director, Sales Engineering, Ivanti
Moderated by: Cole Cioran, Managing Partner, Canadian Public Sector
Provincial and Municipal Government, Info-Tech
Government Keynote
COVID Safety Compliance and Enforcement – An extraordinary response to an unprecedented event, the COVID-19 Pandemic
Sandra Lawson
Executive Director, Operations Division, Ontario Ministry of Labour, Training and Skills Development
Government Keynote
Working Together to Build Great Services
Mohammad Qureshi
Corporate Chief Information Officer/Associate Deputy Minister, Ministry of Government and Consumer Services
Partner Session
The Changing Face of Digital Collaboration, Working Together to Shape the Future of Cities
Adam Burley, Senior Manager – IoT, Rogers Communications
Partner Session
Ontario’s Digital Citizen Authentication Program: Learnings & Progress
Safwan Nathersa, Partner, KeyData
Joe Ward, Regional Sales Manager, Public Sector, Okta
Panel Discussion
Ingenuity, Innovation, and Leadership: Practical Applications of AI in the Public Sector
Anindya Sen
Professor of Economics and Director, Master of Public Service, University of Waterloo
Elham Dolatabadi
Applied Machine Learning Scientist, AI Engineering, Vector Institute
Leon Goonaratne
Senior Director, Digital, Enterprise Application Engineering and Virtual Care, University Health Network
Geoff Marsh
Partner, BI & Analytics, MNP Digital
Moderated by: Peter Barr, Chief Strategy Officer, AltaML
Ramp up your Service Desk for Optimized Experience.
- Standardize your workload to prepare for automation
- Identify what processes are best suited to automation
- Quick wins that your IT Service Desk could implement
- Revisiting features that have become standard best practice in a modern service desk tool
- Case study examples – some real life automation wins from TOPdesk customers
Ben Scavuzzo, Service Management Team Lead, TOPdesk
View the agenda for the full speaker lineup, sessions and event timeline
Your Registration
Toronto, Ontario
Chelsea Hotel Toronto,
33 Gerrard Street West
Keeping You Safe
Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.
What Your Peers Had to Say
Our Event Partners
Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])
