Harnessing the power of innovation to deliver better government services
The BC government presented the Province’s 2022 budget and updated StrongerBC Economic Plan. Both the budget and the economic plan promises to take bold actions to build a BC economy that is sustainable, innovative and inclusive – with mission-oriented goals set around solving urgent issues related to people, planet and prosperity. To achieve this, the BC government is focused on growing technology and innovation in the Province; innovation is not just about implementing technology. Public sector organizations are now actively collaborating with an array of external organizations and industry partners to gather feedback about digital solutions to create more robust and user-friendly public services. The government is also investing in the rapid upskilling and reskilling of talent that can fill the anticipated one million job vacancies forecasted over the next decade.
Public Sector Innovation Show British Columbia is a one-day, in-person event designed to help you navigate the future digital landscape to benchmark best practices, leverage emerging technologies and harness the latest innovations to deliver life-changing outcomes for your citizens. This event will examine strategies by putting people first and building a stronger BC for everyone.

Benefits of attending
Key sessions
The Public Sector Innovation Series feature the latest initiatives throughout Canada and share insights via keynote presentations, case studies, panel discussions, and fireside chats. To provide additional perspective – concurrent tracks will address more specific topics and challenges in the worlds of technology, people, data & process faced by public sector leaders today.
Ministerial Address:
Building a Stronger B.C. for Everyone
- A Plan for Today, a Vision for Tomorrow builds on B.C.’s strength – its people
- How does the Government plan to deliver above goals
Honourable Lisa Beare, Minister of Citizens’ Services, Government of British Columbia
Keynote Session:
Digital in B.C.: Building on Insights
- What we learned when faced with a global pandemic
- Using these lessons and our success stories to build our capacity for continuously improving digital service delivery
CJ Ritchie, Associate Deputy Minister and Government Chief Information Officer, Government of British Columbia
Keynote Session:
Providing Better Connectivity Throughout BC
- BC’s plan to achieve universal connectivity for all rural and Indigenous communities
- Connectivity investments as a cornerstone of digital equity
- Shared accountability and partnership model central to funding program success
Susan Stanford, Assistant Deputy Minister, Connectivity, Ministry of Citizens’ Services
Keynote Session:
Growing Digital Capacity Within Public Service
- The imperative for digital capacity
- Creating a culture that supports capacity-building
- Success stories and potential pitfalls
Catherine Chernoff, Executive Director, Strategic Design and Delivery, Ministry of Citizens’ Services
Yongmei Chen, Executive Director, Sector Priorities, Ministry of Social Development and Poverty Reduction
Jody Elson, Executive Director, Organizational Capacity, Culture and Communications, Ministry of Citizens’ Services
The Future of Work, Skills and Diversity in the Public Sector
Ines Piccinino, Executive Vice President, People, Strategy & Transformation, Oil and Gas Commission
Heather House, Executive Director, Strategic Human Resources and Communications Branch, Ministry of Social Development and Poverty Reduction
Brad Truswell, Director, Road Safety Systems Service Delivery, Ministry of Public Safety and Solicitor General
Lessons Learned, and What’s next for the Public Sector in B.C?
Reg Bawa, ADM Policy, Programs & Partnerships, Ministry of Transport and Infrastructure
Tim Lesiuk, ADM Investment and Innovation Division, Ministry of Jobs, Economic Recovery and Innovation
Rumon Carter, Executive Director, Ministry of Citizens’ Services
Tara Faganello, ADM Local Government Division, Ministry of Municipal Affairs
Fireside Chat: Delivering Service Excellence to our Residents, Businesses and Visitors
Sheila Robinson, ADM Service BC, Ministry of Citizens’ Services
Government Keynote
Enhancing Online Experiences and Building Digitally Inclusive Services for BC
- What are the top barriers for successful digital transformation?
- Top tips for working around the cultural barriers
Jeff Groot, ADM Digital Experience Division, Ministry of Citizens’ Services
Government Case Study
Your Digital Future in YOUR Hands: Empowering British Columbians Through Open Innovation
- How is the government combating identity theft, phishing and surveillance through a new layer of digital trust
- Delivering trust for both individuals and businesses, and across the public and private sectors through digital services
- Instilling a deep commitment to interoperability, open standards and protocols, and open source software
John Jordan, Executive Director, BC Digital Trust Service, Ministry of Citizens’ Services
Panel Session
Reflecting on the past few years and lessons learned, now what’s next for the BC Public Sector?
Mark Milotay, Chief Information Officer, Office of the Representative for Children and Youth
Eleanor Liddy, ADM CIO, Ministry of Education and ChildCare
Daniel Darche, Executive Director, Technology Modernization and Strategic Projects, Ministry of Attorney General
Panel Discussion:
Creating Connected Service Experiences
- Working across organizational boundaries
- Understanding citizen journeys
- Case Study: BC vaccination card rollout
Pam Smith, Executive Director, Digital Health Strategic Initiatives
Kelsey Singbeil, A/Executive Director, Service Transformation, Ministry of Environment and Climate Change Strategy
Jeremy Moss, Executive Director, Operations, Ministry of Citizens’
Services
Genevieve Lambert, Chief Digital Officer, Ministry of Citizens’ Services
Adriana Poveda, Executive Director, Service Delivery, Service BC
Government Keynote
Strengthening the Overall Cybersecurity Posture of the Province
- Understanding the changing face of cybersecurity to minimize the cyber risk gap
- Safeguard your organization to prevent cyberattacks
Alex MacLennan, Assistant Deputy Minister and Chief Technology Officer, Enterprise Services, Office of the Chief Information Officer, Ministry of Citizens’ Services
Panel Discussion
Advancing Data & Analytics Maturity in the BC Public Sector
- What does artificial intelligence offer to governments?
- What are AI applications/ use cases such as chatbots in government?
Jeremy Higgs, Executive Director, Education Analytics Office, Governance and Analytics Division, Ministry of Education and Child Care
Ian Busby, Chief Data Officer, BC Public Service Agency
Christine Voggenreiter, Executive Director, Integrated Analytics, Ministry of Health
View the agenda for the full speaker lineup, sessions and event timeline
Your registration

Event Venue
Victoria Conference Centre
720 Douglas St, Victoria, BC V8W 3M7, Canada
Keeping you safe
Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.
Accommodation Information
A discounted room rate of $189 has been arranged at the Marriott Inner Harbour for event attendees. For reservations, please call the hotel directly, +1-888-236-2427 and identify yourself as part of the “PUBLIC SECTOR INNOVATION DEC 2022” group rate or click here to book online and ensure group code: PSIPSIW has been applied. Rooms will be available on a first come first served basis.
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Our event partners




Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])