Public Sector Innovation Show
British Columbia

Tuesday, December 6, 2022
Victoria Conference Centre, Victoria BC | 8am PT

Harnessing the power of innovation to deliver better government services

The BC government presented the Province’s 2022 budget and updated StrongerBC Economic Plan. Both the budget and the economic plan promises to take bold actions to build a BC economy that is sustainable, innovative and inclusive – with mission-oriented goals set around solving urgent issues related to people, planet and prosperity. To achieve this, the BC government is focused on growing technology and innovation in the Province; innovation is not just about implementing technology. Public sector organizations are now actively collaborating with an array of external organizations and industry partners to gather feedback about digital solutions to create more robust and user-friendly public services. The government is also investing in the rapid upskilling and reskilling of talent that can fill the anticipated one million job vacancies forecasted over the next decade.

Public Sector Innovation Show British Columbia is a one-day, in-person event designed to help you navigate the future digital landscape to benchmark best practices, leverage emerging technologies and harness the latest innovations to deliver life-changing outcomes for your citizens. This event will examine strategies by putting people first and building a stronger BC for everyone.

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Benefits of attending

Hear about the shared vision for public sector innovation and how to leverage cross-agency collaboration to drive common outcomes



Explore the emerging technologies enabling faster, safer and more efficient operations across the public sector in Alberta



Hear how innovative digital and customer experience strategies and processes are transforming government services and helping to deliver positive outcomes to citizens

A sneak peek at your expert speakers

Lisa Beare, Minster of Citizens’ Services, Government of British Columbia

Lisa Beare
Minster of Citizens’ Services
Government of British Columbia

CJ Ritchie, Associate Deputy Minister and Government Chief Information Officer, Government of British Columbia

CJ Ritchie
Associate Deputy Minister and Government Chief Information Officer
Government of British Columbia

Jeff Groot
ADM, Digital Experience Division
Ministry of Citizens’ Services

Eleanor Liddy
ADM and CIO
Ministry of Education and Child Care

Paula Cousins
ADM, Strategic and Corporate Priorities Division
Ministry of Transport and Infrastructure

Susan Stanford

Susan Stanford
ADM, Connectivity
Ministry of Citizens’ Services

Reg Bawa

Reg Bawa
ADM, Policy, Programs & Partnerships
Ministry of Transportation & Infrastructure

Sheila Robinson
ADM CIO
Ministry of Social Development and Poverty Reduction

Tim Lesiuk

Tim Lesiuk
ADM, Investment and Innovation Division
Ministry of Jobs, Economic Recovery and Innovation

Mark Milotay

Mark Milotay
CIO
Office of the Representative for Children and Youth

Ian Busby
Chief Data Officer
BC Public Service Agency

Inés Piccinino

Inés Piccinino
Executive Vice President, People, Strategy & Transformation
BC Oil and Gas Commission

Jeremy Higgs
Executive Director, Education Analytics Office, Governance and Analytics Division
Ministry of Education and Child Care

Daniel Darche

Daniel Darche
Executive Director, Technology Modernization and Strategic Projects
Ministry of Attorney General

John Jordan
Executive Director, BC Digital Trust Service,
Ministry of Citizens’ Services

Christine Voggenreiter
Executive Director, Integrated Analytics
Ministry of Health

Heather House
Executive Director, Strategic Human Resources and Communications Branch
Ministry of Social Development and Poverty Reduction

Tara Faganello
ADM, Local
Government Division
Ministry of Municipal Affairs

Alex MacLennan, Assistant Deputy Minister and Chief Technology Officer, Enterprise Services, Office of the Chief Information Officer, Ministry of Citizens' Services

Alex MacLennan
Assistant Deputy Minister and Chief Technology Officer, Enterprise Services, Office of the Chief Information Officer
Ministry of Citizens’ Services

Catherine Chernoff Executive Director, Strategic Design and Delivery Ministry of Citizens' Services

Catherine Chernoff
Executive Director, Strategic Design and Delivery
Ministry of Citizens’ Services

Yongmei Chen Executive Director, Sector Priorities Ministry of Social Development and Poverty Reduction

Yongmei Chen
Executive Director, Sector Priorities
Ministry of Social Development and Poverty Reduction

Jody Elson
Executive Director, Organizational Capacity, Culture and Communications
Ministry of Citizens’ Services

Pam Smith
Executive Director
Digital Health Strategic Initiatives

Kelsey Singbeil
A/Executive Director, Service Transformation
Ministry of Environment and Climate Change Strategy

Jeremy Moss
Executive Director, Operations
Ministry of Citizens’ Services

Genevieve Lambert
Chief Digital Officer
Ministry of Citizens’ Services

Adriana Poveda
Executive Director, Service Delivery
Service BC

Brad Truswell
Director, Road Safety Systems Service Delivery
Ministry of Public Safety and Solicitor General

Ryan Fraser
Vice President, Creator Workflows and Design Studio
ServiceNow

John Cousens
Managing Director, Public Sector Canada
Google Cloud

Steve Witt, Director of Public Sector, Nintex

Steve Witt
Director, Public Sector
Nintex

Paul Zikopoulos
Vice President,

IBM Technology Sales – Skills Vitality & Enablement

Adam Fournier
Director Solution Engineering,
VMware Tanzu

David Jones
Senior Director, Engineering 
Dynatrace Canada

Jaimie Park
Service Designer 
Button

Todd Wilson
Chief Strategist 
RedHat

Debora Monteiro
Senior Manager, Incident Management, Digital
MNP Digital

Corrie Barclay
BC Government and Public Sector Leader
PwC

Kyle Empringham
Director of Partnerships, Social Impact & Higher Education
Thought Exchange

Michael Sampson
VP, Digital Customer Success
Maximus

Cindy McMath
Senior Director, Capture & Business Implementation
Maximus Canada

Rob Barton
Chief Technology Officer
CISCO

Adam Burley
Senior Manager – IoT
Rogers

Ted Smith
Enterprise Account Executive
RedHat

Andy Krenz
Director of Public Sector
Thought Exchange

Kyle Empringham
Director of Partnerships, Social Impact & Higher Education
Thought Exchange

Judy Sin
Senior Consultant
MNP Digital

Kevin Craft
Managing Director, Operations
Accenture

Paul Pinkney
General Manager, Canada Sales
RedHat

Jeff Hamilton
Vice President, Sales & Marketing
Button Inc.

Key sessions

The Public Sector Innovation Series feature the latest initiatives throughout Canada and share insights via keynote presentations, case studies, panel discussions, and fireside chats. To provide additional perspective – concurrent tracks will address more specific topics and challenges in the worlds of technology, people, data & process faced by public sector leaders today.

Keynote SessionsPanel SessionsDigital & CX TrackTechnology & Data Track

Ministerial Address:

Building a Stronger B.C. for Everyone

  • A Plan for Today, a Vision for Tomorrow builds on B.C.’s strength – its people
  • How does the Government plan to deliver above goals

Honourable Lisa Beare, Minister of Citizens’ Services, Government of British Columbia

Keynote Session:

Digital in B.C.: Building on Insights

  • What we learned when faced with a global pandemic
  • Using these lessons and our success stories to build our capacity for continuously improving digital service delivery

CJ Ritchie, Associate Deputy Minister and Government Chief Information Officer, Government of British Columbia

Keynote Session:

Providing Better Connectivity Throughout BC

  • BC’s plan to achieve universal connectivity for all rural and Indigenous communities
  • Connectivity investments as a cornerstone of digital equity
  • Shared accountability and partnership model central to funding program success

Susan Stanford, Assistant Deputy Minister, Connectivity, Ministry of Citizens’ Services

Keynote Session:

Growing Digital Capacity Within Public Service

  • The imperative for digital capacity
  • Creating a culture that supports capacity-building
  • Success stories and potential pitfalls

Catherine Chernoff, Executive Director, Strategic Design and Delivery, Ministry of Citizens’ Services

Yongmei Chen, Executive Director, Sector Priorities, Ministry of Social Development and Poverty Reduction

Jody Elson, Executive Director, Organizational Capacity, Culture and Communications, Ministry of Citizens’ Services

The Future of Work, Skills and Diversity in the Public Sector

Ines Piccinino, Executive Vice President, People, Strategy & Transformation, Oil and Gas Commission

Heather House, Executive Director, Strategic Human Resources and Communications Branch, Ministry of Social Development and Poverty Reduction

Brad Truswell, Director, Road Safety Systems Service Delivery, Ministry of Public Safety and Solicitor General

Lessons Learned, and What’s next for the Public Sector in B.C?

Reg Bawa, ADM Policy, Programs & Partnerships, Ministry of Transport and Infrastructure

Tim Lesiuk, ADM Investment and Innovation Division, Ministry of Jobs, Economic Recovery and Innovation

Rumon Carter, Executive Director, Ministry of Citizens’ Services

Tara Faganello, ADM Local Government Division, Ministry of Municipal Affairs

Fireside Chat: Delivering Service Excellence to our Residents, Businesses and Visitors

Sheila Robinson, ADM Service BC, Ministry of Citizens’ Services

Government Keynote

Enhancing Online Experiences and Building Digitally Inclusive Services for BC

  • What are the top barriers for successful digital transformation?
  • Top tips for working around the cultural barriers

Jeff Groot, ADM Digital Experience Division, Ministry of Citizens’ Services

Government Case Study

Your Digital Future in YOUR Hands: Empowering British Columbians Through Open Innovation

  • How is the government combating identity theft, phishing and surveillance through a new layer of digital trust
  • Delivering trust for both individuals and businesses, and across the public and private sectors through digital services
  • Instilling a deep commitment to interoperability, open standards and protocols, and open source software

John Jordan, Executive Director, BC Digital Trust Service, Ministry of Citizens’ Services

Panel Session

Reflecting on the past few years and lessons learned, now what’s next for the BC Public Sector?

Mark Milotay, Chief Information Officer, Office of the Representative for Children and Youth

Eleanor Liddy, ADM CIO, Ministry of Education and ChildCare

Daniel Darche, Executive Director, Technology Modernization and Strategic Projects, Ministry of Attorney General

Panel Discussion:

Creating Connected Service Experiences

  • Working across organizational boundaries
  • Understanding citizen journeys
  • Case Study: BC vaccination card rollout

Pam Smith, Executive Director, Digital Health Strategic Initiatives

Kelsey Singbeil, A/Executive Director, Service Transformation, Ministry of Environment and Climate Change Strategy

Jeremy Moss, Executive Director, Operations, Ministry of Citizens’
Services

Genevieve Lambert, Chief Digital Officer, Ministry of Citizens’ Services

Adriana Poveda, Executive Director, Service Delivery, Service BC

Government Keynote 

Strengthening the Overall Cybersecurity Posture of the Province

  • Understanding the changing face of cybersecurity to minimize the cyber risk gap
  • Safeguard your organization to prevent cyberattacks

Alex MacLennan, Assistant Deputy Minister and Chief Technology Officer, Enterprise Services, Office of the Chief Information Officer, Ministry of Citizens’ Services

Panel Discussion

Advancing Data & Analytics Maturity in the BC Public Sector

  • What does artificial intelligence offer to governments?
  • What are AI applications/ use cases such as chatbots in government?

Jeremy Higgs, Executive Director, Education Analytics Office, Governance and Analytics Division, Ministry of Education and Child Care

Ian Busby, Chief Data Officer, BC Public Service Agency

Christine Voggenreiter, Executive Director, Integrated Analytics, Ministry of Health

View the agenda for the full speaker lineup, sessions and event timeline

Your registration

Virtual Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives

Interactivity

An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology
Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services

On-Demand

Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Keeping you  safe

Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.

Accommodation Information

A discounted room rate of $189 has been arranged at the Marriott Inner Harbour for event attendees. For reservations, please call the hotel directly, +1-888-236-2427 and identify yourself as part of the “PUBLIC SECTOR INNOVATION DEC 2022” group rate or click here to book online and ensure group code: PSIPSIW has been applied. Rooms will be available on a first come first served basis.

What your peers had to say

“The Public Sector Innovation Show is the right content and format for the future-facing public servant looking to grow; concise, engaging, and actionable”
BC Ministry of Environment & Climate Change Strategy

“I really enjoy the variety of insights provided from different leaders”
BC Court Services Branch

“It was a fantastic experience! The event was very well organized. …The line-up of speakers was exceptional, providing great insight into this digital world.”
Public Services and Procurement Canada

Our event partners

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Servicenow Logo


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GHD Logo

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Interested in sponsoring? Contact Andrew Cowan by phone (1-647-459-8904) or email ([email protected])