Architecting a Data Strategy to Advance RPA

Thursday, 15 & 22 June | 10:00 AM – 2:30 PM AEST | Online

Training Overview

Connecting the dots between objectives, capability and transformation in Government

By 2024, 75% of public sector organisations are expected to have at least three hyperautomation initiatives launched or underway. RPA is a critical part of this modernisation journey.  

This focus on automation will come as no surprise to public sector executives and change agents. RPA has been a embraced on a large scale because of its ability to streamline and optimise processes, freeing up staff to work on more complex value-added activities. The projected ROI of automation initiatives has long lasting positive impacts, including improved data quality and user experience. 

However, it is estimated 30-50% of RPA projects fail globally. Poorly defined business processes; insufficient understanding of business capability, lack of governance, stakeholder resistance and low adoption and lack of flexibility are to blame.

Who Should Attend

This course is designed for managers, leads and and analysts in charge of transforming the government including:

Corporate Services,
IT & ICT and
Project Management

People and HR Services,
Finance & Accounts Payable and
Digital & Business Transformation

Project Manager and Leads driving the implementation of ERP, CRM and other software upgrades

Learning Outcomes

Understand Data strategy and its role in RPA and AI and build insight into Automation and RPA tools and technology

Learn what good looks like with RPA and the key elements to achieve that

How to apply Capability and Maturity Modelling and creating a Roadmap for your RPA journey

Gain a big-picture view, and look beyond siloes to pre-empt obstacles in your automation journey

Meet Your Facilitator

Nigel Shmalkuche
Managing Director Principal Consultant
Strategic Architects

Nigel Schmalkuche is a business and ICT professional with 25 years’ experience in guiding government and private organisations through digital business transformation particularly in the fields of housing and public works, police and emergency services, elections, health, utilities and financial institutions.

He has a keen talent for connecting the dots between technology, capability and strategy. And he has applied this to develop and embed enterprise architecture practices; shaped strategic roadmaps, upskilled key stakeholders; designed solutions to navigate complex challenges to drive transformational change. 

Nigel is a TOGAF 9.2 Certified Enterprise Architect with 17 years of experience in implementing enterprise architecture to achieve business outcomes. In addition, he has authored two books, Data to Insight and AI and Data Strategy and is currently working on a third! 

Key Sessions

Day 1: Module 1Day 1: Module 2Day 2: Module 3Day 2: Module 4

RPA and Business Transformation

  • The Benefits of RPA in Business Transformation 
    • Revisit the wide and far reaching benefits of RPA 
    • Exploring the benefits at an organsiational level, departmental level and individual level 
    • Assess case-studies where this has been successful and examples where it has failed 
  • Understanding the Key factors that are Critical to the Success of RPA Projects
    • The key factor to your success: Data, Process, Technology, Project Governance: Roles and Responsibility 
    • Understanding what good looks like  
    • Critical questions that need to be asked to evaluate the level that you are at 
    • How to uplift these factors for RPA success 

Applying Business Architecture Frameworks to Advance RPA

  • Define and Align Business Objectives
    • Understanding and identifying your key business objective and how your RPA initiatives enable and support them 
    • How you can apply Business Architecture frameworks to improve and advance RPA in your organisation 
    • Business Analysis to identify gaps and pre-empt obstacles 
  • Defining the Future State
    • Understanding the ideal state of data, processes, technology and governance for successful RP
    • Mapping out a strategy to get to the desired level 
    • Addressing challenges and how to overcome them 
  • Activity: Capability Modelling for RPA 
    • In this exercise you will evaluate and analyse the current state of affairs in your organisation across: process, data, governance and technology 
    • Identify where you need to be in the short term, medium term and long ter
    • You will work on this in the week between the next session to inform your Roadmap
    • Determining KPIs

Getting your Data Ready for RPA 

  • Improving Data Quality 
    • Assessing current data quality: The questions that need to be asked to discern the level it’s at
    • Understanding the importance of format, meta data and data trees
    • Building literacy 
  • Establishing a Data Governance Framework
    • Defining key roles and responsibilities 
    • Data lifecycle: What data needs to be governed 
    • Improving access, quality and privacy 

Next Steps: Advancing your RPA Journey

  • RPA and Automation Tools and Technology 
    • Discuss and evaluate automation and RPA tools: Usability, Accessibility, Interoperability and Scalability  
    • Exploring low code platforms 
    • The pros and cons of common and popular platforms 
  • Assessing, Analysing and Monitoring
    • Embedding RPA as BAU
    • Monitoring solutions and analysing the performance data to
    • Identify areas for improvement and discussing plan to scale 


Early Bird 1


per person + GST
*Ends on 24th March COB

Early Bird 2


per person + GST
*Ends on 5th May COB

Final Price


per person + GST

Customised in-house options available for teams

Interested in any of our online trainings?

You can also choose to have them delivered in house. We will work closely with our inspiring session facilitators to tailor the content around the key development areas your team are prioritising, shape the learning outcomes around your core departmental challenges and make the most of your L&D and upskilling budget.

Interested In Learning More?

The Corporate and Shared Services Community provides a hub for public sector professionals from around the globe to learn, network, collaborate, benchmark, and share best practices with their peers. Become a member today for free and gain access to:

  • Live chats and digital forums
  • Global content library
  • Priority event registration
  • Networking opportunities with peers
  • Complimentary access to exclusive events and insights