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Innovate QLD

Tuesday, 26th September 2023
Brisbane CBD | 8am – 5pm AEDT

Event Overview

Queensland government agencies are facing increased demands for enhanced citizen service delivery, making IT modernisation and digital transformation critical. The pandemic has also highlighted the ongoing necessit for remaining connected digitally, and the growing need
to enhance the digital economy.

Digital technology continues to reshape our lives and institutions; Innovation is accelerating as technologies such as robotics, cloud, big data, the Internet of Things, artificial intelligence and machine learning continue to transform the Queensland economy.

Public Sector Network is excited to play our part in helping the Queensland Government not only manage, but overcome and harness the ongoing challenges presented by the pandemic. By providing public servants with tools and platforms to benchmark, upskill, network, and collaborate, we continue to help the government break down silos, share information, and provide access to best-in-breed suppliers.

This On-Site event will provide the ideal meeting place to learn, collaborate and discuss current trends and innovations. We will spotlight industry thought leaders and their initiatives from across the state.

Check Out the 2022 Highlights

Benefits of Attending

Explore how digital and data are transforming government services and helping to deliver positive outcomes to citizens

Discover emerging technologies enabling faster, safer and more efficient operations across the Queensland public sector

Benchmark against 5+ case studies showcasing how different state departments are achieving holistic innovation and seamless citizen delivery

2022 Speakers

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Simon McKee,
Deputy Commissioner, Operations and Enforcement Group,
Queensland Revenue Office, Queensland Treasury

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Suzi Woodrow-Read
Executive Director,
Public Service Commission

Helen Spencer,
Director Reform,
Department of Resources

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Sarah Goswami
Chief Economist and Director,
Industry Analytics and Systems
Department of Agriculture and Fisheries

Dr. Anuj Saraogi,
Senior Director, Digital Solutions Delivery Services,
eHealth Queensland,
Queensland Health

Darren Davies,
Director of Strategy and Support,
Supreme Court, District
and Land Court

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Gary Whitelaw
Executive Director,
Digital Technologies,
Electoral Commission Queensland

Jennifer Rossiter,
Senior Director, Workforce Strategy,
Queensland Department of Health

2022 Key Sessions

The Innovate QLD Series features the latest initiatives throughout Queensland; sharing insights via keynote presentations, case studies, panel discussions, and roundtable chats. To provide additional perspective – concurrent streams will address more specific topics and challenges in the worlds of Technology & Data and Digital & CX faced by public sector leaders today.

Keynote SessionsPanel SessionsTechnology & Data StreamDigital & CX Stream

Ministerial Address:
Leading the Way in QLD Digital Government

  • Realising the power of digital to deliver citizen-centric outcomes
  • Placing people at the heart of Queensland’s digital services

Keynote #1:
Advancing Queensland’s Digital Future

  • Enabling innovation, collaboration, and trust through a modern digital strategy
  • Utilising digital technology to enable vibrant and prosperous state communities

Keynote #2:
Reimagining Digital Products from Queensland Government

  • Innovating to improve accessibility and reach of digital services
  • Ensuring access to alternatives for users with limited access to technology or digital literacy

Discussion #1:
Public Sector Transformation and Leadership: Building Public Sector Resiliency in the ‘New Normal’

  • How do you drive digital transformation through strong and flexible leadership?
  • How do you ensure your culture and digital strategy are aligned?
  • What are your top tips on leading and innovating through a pandemic and beyond?

Discussion #2:
Combining Technology, Data, People, and CX to Drive Queensland’s Digital Future

  • How do you identify top priorities to support ongoing innovation in your department?
  • How do you ensure whole-of-department compliance and collaboration to achieve the state-wide vision?
  • What policies and strategies have helped you achieve a citizen-centric digital culture?

Keynote Session #1:

Building A First-of-its-Kind Technology Workforce Talent Marketplace to Deploy Across State ICT Projects and Standardise ICT Project Management

Keynote Session #2:

Bringing Data and Multiple Platforms Together to Transform Customer Experience

Panel Discussion

Embracing Data and Technology to Accelerate Innovation, Modernise Service Delivery, and Drive Better Outcomes for Citizens

Keynote Session #1:

Redefining Customer Experience through Digital State Services

Keynote Session #2

Placing Customers at the Heart of Queensland’s Digital Transformation

Panel Discussion

Bridging the Gap Between Customer Experience, Digital Technologies, and Human Resources

View the agenda for the full speaker lineup, sessions and event timeline

Your Registration

Live Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives


An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks

Technology Solutions

Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform

Keeping You Safe

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Brisbane CBD – To be confirmed

Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.

What Your Peers Had to Say

“A great opportunity to network, and get information on projects and initiatives in QLD and everywhere else. Very inspiring event.”
Queensland Health

“Great day with interesting conversations, both via presenters, panelists, and networking sessions.”
Department of Veterans Affairs

“Gathering of like-minded professionals trying to share learnings on how to navigate towards a digital future state”
Department of Regional Development, Manufacturing and Water

“Like-minded public sector employees sharing ideas and examples on how to implement transformational programs through digital and human-centred approaches.”
Queensland Rail

“A great conference to gain insights into Digitial technology and customer experiences linked to this.”
Department of Transport and Main Roads

“Positive in a way to hear what other agencies are doing in the digital space and valuable as to learn the various narratives, innovative ways digital is being embraced.”
Department of Education

Our 2022 Event Partners

Lead Partner

Platinum Partner

Gold Partners

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Silver Partners

Private Lunch

Stream Chair

Coffee Cart

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Bronze Partners

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Exhibition Sponsors