Public Sector Network and EY Presents:

Innovate NSW

Where practical operations meets pioneering innovation

Tuesday, 20 June 2023
Sydney CBD


registrations IN 2022


inspiring speakers


engaging partners


dedicated streams

What’s In Store for 2023

There is nothing more powerful than hitting the sweet spot; visionary ideas merged with pioneering strategy, cutting-edge technology, and the powerhouse of a truly connected, collaborative and cohesive organisation to drive it into reality.

We are here to shake that outlook. Innovate NSW will showcase where practical operations meets pioneering innovation – and those who have navigated that delicate intersection with an exciting edge.

Join us in June 2023 to explore the emerging realm of OPEX, integrating break-through digital technologies and processes for next-gen CX – and how to bring it all back down to earth.

Stay Connected With Your Peers

We’ve created geo-specific Sub Groups for our flagship events globally that will enable you to have a year-round conversation with people just like you, with roles that align to the event’s themes.

This ‘Innovate NSW’ Subgroup is your one stop shop before, during and after the event to get all Public Sector Network’s content in one place.

Deep Dive Into Two Dedicated Streams

Digital & CX

The Digital and CX stream explores the next frontier of citizen services – CX and digital services that inspire true public trust and engagement.

Data & Technology

The Data and Technology stream showcases turbo charging transformation and innovation, whilst accelerating the analytics agenda.

What Your Peers Had To Say

“The speakers were very inspiring. We have great leaders in the Public Service and I enjoyed seeing them collaborate and present as one.”

Department of Communities and Justice

“It was a valuable to hear that others are facing similar challenges but at the same time we share similar pathways forward.”

Parliament of NSW

“Great event to share and learn new innovation happening in public sector.”

Department of Customer Service

Sneak Peek at Your State’s Speaker Panel

Rob Sharp,
Transport for NSW

Rebecca Fox,
Department of Regional NSW

Michael Tidball,
NSW Department of Communities and Justice

Elizabeth Mildwater,
Department of Enterprise, Trade and Investment

Kathrina Lo,
NSW Public Service Commission

David Ranasinghe,
Chief Digital Officer,
Revenue NSW

Natasha Mann,
Deputy Secretary, BRD NSW Business Regulation,
Department of Customer Service

Shane Hamilton,
Deputy Secretary, Aboriginal Affairs,
Department of Premier and Cabinet 

Discussing the Most Current Topics


#Data & Analytics




#Citizen Service

#Digital & CX




Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gain unique perspectives


An opportunity to engage with your peers from across the state in dedicated networking sessions, interactive roundtable discussions and meal breaks


Hear  from leading solutions providers in the government space as they explore key technologies to improve citizen services


Receive on-demand access to session content on the complimentary Public Sector Network social learning platform


Sydney, CBD

New South Wales, Sydney CBD

Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.

Good range of NSW public sector people talking to a wide range of existing digital transformation projects and what the future holds.

Department of Communities and Justice

Event Partners


20 + Inspiring Speakers

Hear from and network with the industry’s most senior NSW government decision makers in data, digital, ICT, and people strategies that are pioneering the advancement of the Australian innovation agenda 2023 and beyond.

A Chance to Get Out of the Office

Join 300+ of your peers set to come through the doors of the showcase. Kick up your heels and strike up a conversation – who knows where it may take you?

An Immersive Show Floor

The exhibition floor will showcase bleeding edge technology providers that provide solutions for your most pressing challenges. Pop down in the networking breaks and explore the expo.