Event Overview
Over the next decade, the Australian government plans to become to be one of the top digital governments in the world.
Supported by the Department of Prime Minister and Cabinet’s Digital Economy Strategy and the Digital Transformation Agency’s Digital Government Strategy (DGS), the federal government aims to digitalise 100% of government services, grow innovative sectors and make strategic investments that aid economic recovery in the wake of COVID-19.
Although federal agencies have already made tremendous progress throughout the pandemic, this new transformation target is urgent and ambitious.
To help the Australian public service create a world-leading digital government, Public Sector Network invites you to join an exclusive gathering at Innovate Australia 2022. This on-site event is the the ideal place to learn, collaborate and discuss strategy and emerging innovations. By spotlighting leading agencies and their initiatives, public servants working across the federal government can share best-practice, benchmark and further develop their projects within their agencies.

Benefits of Attending
A Sneak Peek Of Your Inspiring Speakers

Chris Fechner,
Chief Executive Officer,
Digital Transformation Agency (DTA)

Justine Saunders APM,
Deputy Commissioner Chief Operating Officer,
Department of Home Affairs

Charles McHardie,
Chief Information and Digital Officer, Technology and Digital Programmes,
Services Australia

Lane Masterton,
General Manager, Corporate Services Division,
Australian Bureau of Statistics (ABS)

Cathryn Geiger,
Chief Data and Analytics Officer,
Department of Agriculture, Water and the Environment

Justine Hall,
General Manager Customer Experience Group,
IP Australia

Thomas Ryan,
First Assistant Commissioner, Organisational Transformation Division,
Australian Electoral Commission (AEC)
Key Sessions
Public Sector Network’s annual Innovate Australia event showcases the latest innovation projects delivered by federal government agencies. Keynote presentations, case studies and panel discussions provide Australian government leaders with a platform to share insights across four concurrent streams; Digital and Citizen Experience, Technology and Transformation, People and Culture and Data and Analytics.
Ministerial Address: Driving Innovation and Prosperity in a post-COVID world
Leveraging Innovation to Fast-Track Post-Pandemic Recovery
Sustaining Technological Transformation in 2022 and Beyond
Chris Jordan,
Commissioner of Taxation; Registrar of the Australian Business Register and Australian Business Registry Services,
Australian Taxation Office (ATO)
Putting Citizen’s Needs at the Centre of Government Services
Rina Bruinsma,
First Assistant Commissioner,
Australian Public Service Commission (APSC)
Strategies & Innovation to Support the Future Growth and Prosperity of Australia
Keynote Session
Digital Workforce Transformation in a Changing World
Justine Saunders APM,
Deputy Commissioner Chief Operating Officer,
Department of Home Affairs
Keynote Session
Upskilling, Recruitment and Training in the Digital Age
Panel Discussion
Workforce Strategies and Leadership to Create a Culture of Innovation
Daniel Ramos,
General Manager Solution Delivery,
Australian Competition & Consumer Commission (ACCC)
Bridie Dawson,
General Manager Solution Delivery,
Australian Competition & Consumer Commission (ACCC)
Keynote Session
Bots and the Future of CX
Charles McHardie,
Deputy Chief Executive Officer, Transformation Projects,
Services Australia
Keynote Session
Building Citizen Trust with Effective Service Design and Delivery
Kirsten Garwood,
Program Director, Public Services Transformation,
Bureau of Meteorology (BOM)
Panel Discussion
Optimising Citizen Experience with Emerging Technologies
Justine Hall,
General Manager Customer Experience Group,
IP Australia
Thomas Ryan,
First Assistant Commissioner, Organisational Transformation Division,
Australian Electoral Commission (AEC)
Fay Flevaras,
First Assistant Secretary, Digital Transformation & Delivery,
Department of Health
Keynote Session
Maximising New Innovation & IT Initiatives to Prepare the Way for Better Citizen Outcomes
Keynote Session
Cloud for Government
Radi Kovacevic,
Chief Information Officer,
Department of Home Affairs
Panel Discussion
Understanding the Best Tools, Strategies and Innovations to Deliver your Transformation Vision
Keynote Session
Transforming Insights into Outcomes
Cathryn Geiger,
Chief Data and Analytics Officer,
Department of Agriculture, Water and the Environment
Keynote Session
Transforming the Public Service Delivery Landscape through AI & IA
Lane Masterton,
Deputy Australian Statistician & Chief Operating Officer,
Australian Bureau of Statistics (ABS)
Panel Discussion
Transforming Information into Insights: How to Leverage Data for Citizen-Centric Decision Making
Leanne Chau,
Assistant Commissioner Visual Analytics and Transformation, Smarter Data,
Australian Taxation Office (ATO)
View the agenda for the full speaker lineup, sessions and event timeline
Your Registration
Keeping You Safe

National Convention Centre Canberra (NCCC)
31 Constitution Ave, Canberra ACT 2601
Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.