Canadian Federal Forum 2023 

Accelerating Digital Transformation for a Future-Ready Government

Wednesday, June 14th, 2023 | 8:00 AM ET
National Arts Center, 1 Elgin St, Ottawa

Accelerating Digital Transformation for a Future-Ready Government 

The Canadian Federal Government has set the stage for innovation and transformation as it continues to push the boundaries of service delivery and operational excellence. The government of Canada has accelerated its digital evolution tremendously, which has enabled distinct and superior citizen and employee experiences. These transformations are what will continue to drive the future of government. 

The 4th annual Canadian Federal Forum will explore the sustained advancement in technology delivering value, innovation, collaboration and process excellence. The program will highlight how these high-impact services and tools are creating a future-ready government today.  

Reasons to Attend

Hear how government is re-evaluating the use of technology to enhance employee experience as they return to the workspace

Learn how hyper automation and low code/ no code tools are elevating operational processes

Examine the digital workflows that support making better, proactive, risk-informed decisions

Create improved processes for citizens and employees through advanced digital solutions

A Sneak Peek of Our Speakers

Tarek Houssari
Senior Director, Digital Enablement Services, Shared Services Canada
Shared Services Canada 

Carl Blanchette
Assistant Director, ServiceNow Information Technology Services
Bank of Canada

Kleo Hapitas
Deputy Director, Digital Member Services
House of Commons of Canada 

Christopher Henry
Director, Business IT Programs for
House of Commons of Canada

Leila Boussaid Director General, Research, Results and Delivery Branch Women and Gender Equality Canada 

Leila Boussaid
Director General, Research, Results and Delivery Branch
Women and Gender Equality Canada 

Vincent Klassen
Director General, Sustainability Policy Environment and Climate Change Canada 

Berdj Gerikyan
Executive Director,
Corporate Planning
and Risk Management
Division
Canada Border Services
Agency

Berdj Gerikyan
Executive Director, Corporate Planning and Risk Management Division
Canada Border Services Agency 

Tricia Goulbourne Senior Director, Enterprise Risk Management Employement and Social Development Canada 

Tricia Goulbourne
Senior Director, Enterprise Risk Management
Employement and Social Development Canada 

Nadine Charron
Senior Director, Accessibility
Shared Services Canada 

Nadine Charron
Senior Director, Accessibility
Shared Services Canada 

James Gervais
Senior Director, Digital
& Data Solutions,
Corporate Services
Sector
Treasury Board of
Canada Secretariat

James Gervais
Senior Director, Digital
& Data Solutions,
Corporate Services
Sector
Treasury Board of
Canada Secretariat

Dave Wright
Chief Innovation Officer
ServiceNow  

Dr. Raj Iyer Head of Global Public Sector ServiceNow 

Dr. Raj Iyer
Head of Global Public Sector
ServiceNow 

Kevin Barnard VP, Deputy Chief Innovation Officer ServiceNow

Kevin Barnard
VP, Deputy Chief Innovation Officer
ServiceNow

Gregg Aldana AVP, Creator Workflows Solution Consulting ServiceNow

Gregg Aldana
AVP, Creator Workflows Solution Consulting
ServiceNow

Justin Herman AVP, Global Public Sector ServiceNow

Justin Herman
AVP, Global Public Sector
ServiceNow

Marc van Kralingen
Advisory Solution Consultant, ITOM
ServiceNow  

Charles Medina
Senior Solution Sales Executive
ServiceNow 

Ron Vickery AVP, Sales, Customer Workflows ServiceNow 

Ron Vickery
AVP, Sales, Customer Workflows
ServiceNow 

Doug Page Director, Outbound Product Management ServiceNow  

Doug Page
Director, Outbound Product Management
ServiceNow  

Claudia Lee
Strategic Portfolio Management (SPM) Senior Solution Consultant
ServiceNow 

Claudia Lee
Strategic Portfolio Management (SPM) Senior Solution Consultant
ServiceNow 

Dr. Andrej Danko VP & GM, Public Sector and Regulated Markets ServiceNow 

Dr. Andrej Danko
VP & GM, Public Sector and Regulated Markets
ServiceNow 

Kevin Brooks
Chief of Staff, Global Public Sector
ServiceNow

Mike Grimm
Employee Experience
Solution Sales Manager
ServiceNow

Mike Grimm
Employee Experience
Solution Sales Manager
ServiceNow

Rebecca-Amara Pann
Advisory Solution
Consultant-Employee
Workflows
ServiceNow

Rebecca-Amara Pann
Advisory Solution
Consultant-Employee
Workflows
ServiceNow

Antonin Perron
Advisory Solution
Consultant - Creator
Workflows
ServiceNow

Antonin Perron
Advisory Solution
Consultant – Creator
Workflows
ServiceNow

Carlos Fernandez
AppEngine Solution
Sales Manager
ServiceNow

Carlos Fernandez
AppEngine Solution
Sales Manager
ServiceNow

Tom Sweeney
Vice-President, Sales
NewRocket

Tom Sweeney
Vice-President, Sales
NewRocket

Maria Churchill
CIO & Central Business
Services Leader
Deloitte Canada

Maria Churchill
CIO & Central Business
Services Leader
Deloitte Canada

Shelagh Kane
Central Business
Services, Service
Delivery Partner
Deloitte Canada

Shelagh Kane
Central Business
Services, Service
Delivery Partner
Deloitte Canada

Service Now and PSN Event

1. Who can attend?

The event is free for all public sector employees, however if you are interested in partnership opportunities for the event please contact Reema Shah at [email protected].

2. Do I need to register as a candidate to attend the Canadian Federal Forum?

Yes, you will need to complete the registration form to attend the Canadian Federal Forum. Once completed, you will receive a confirmation email and will receive your conference badge upon arrival.

3. Is this event being held in person?

Yes, the Canadian Federal Forum is an in-person event, held at the National Arts Centre, located at 1 Elgin St., Ottawa, ON.

4. Will there be safety protocols in place?

Yes, ServiceNow & Public Sector Network will closely monitor COVID-19 regulations in accordance with the advice from the Government and local health authorities to ensure the safety of everyone attending the event physically. In addition, we will be working closely with the venue to ensure precautionary measures are in place.

Your Registration

Live Presentations

Hear from public sector leaders about the latest trends and explore how to instantly apply these insights and gaining unique perspectives

Interactivity

An opportunity to engage with the inspiring speaker panel and peers in the live Q&A and polling to discover answers to shared challenges

Leading Technology
Solutions

Explore innovating processes and technologies

Our Event Partners

Diamond Sponsors







Gold Sponsors