VicGov AI Showcase
Agenda
Albert Park, 29 October 2024
All times in AEDT
8:00 am
Registration and Networking
9:00 am
Opening from Public Sector Network & Icebreaker
9:10 am
Welcome from Chair
9:20 am
The AI Enabled Vision: Advancing Victorian Public Services into 2025 and Beyond
9:35 am
Navigating the Emerging 2025 AI Frontier: The Public Sector AI Opportunities for 2025 and Beyond
9:55 am
Applying GenAI - How to Responsibly Scale Business-Ready Generative AI to Deliver Tangible and Reliable Business Outcomes
10:15 am
Gen AI.
- Actionable AI: Democratising secure generative AI tools into everyday activity
- The impact of generative AI: exploring implications, requirements and opportunities within Victorian Government
- Exploring different models of access to AI through the organisation: GenAI platforms, productivity tools, and enterprise tools
- Unpacking tangible use cases and emerging opportunities
10:30 am
Demystifying AI: Where Are We, and Where Are We Going? How To Take Advantage of What’s Coming Next
10:50 am
Morning Tea and Networking
11:10 am
Progressing AI - Sense-Checking Emerging Opportunities for Advancement
Emily Mailes, Chief eHealth Strategy Officer, Department of Health
- Shifting the conversation from risk to opportunity – redefining the potential of AI and the benefits we can derive
- Unlocking AI opportunities: Pushing for innovation, while navigating risk, ethics and AI bias – developing responsible AI application
- Unlocking Copilot to uplift productivity
- Actionable AI: Democratising secure Generative AI tools into everyday activity
- Exploring practical and successful steps in scaling AI
Emily Mailes, Chief eHealth Strategy Officer, Department of Health
11:25 am
Redefining the AI Narrative: Balancing Risk with Opportunity.
Rod Apostol, CIO, Victorian Ombudsman
Ash Dhareshwar, Head of Innovation & Improvement, Cenitex
Murtaza Masood, Managing Director, State & Local Government, Box
Panel Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
- Navigating compliance, privacy while using AI to drive business improvement and efficiency
- Building trust – how can we bring the public, and the business, along for the journey?
- Unlocking AI opportunities: Pushing for innovation, while navigating risk, ethics and AI bias – developing responsible AI applications
- The role of government as it relates to the use of AI in the community: Exploring responsibilities, regulatory roles and safeguard requirements
Rod Apostol, CIO, Victorian Ombudsman
Ash Dhareshwar, Head of Innovation & Improvement, Cenitex
Murtaza Masood, Managing Director, State & Local Government, Box
Panel Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
11:55 am
AI to Drive Enhanced, Next-Gen CX and Simplified Service Interactions – Next Steps.
12:15 pm
The New Era of ‘Data and AI’ - Unlocking Quality to Become Truly AI Ready.
- Getting your principles and frameworks right.
- How to make your data AI ready – poor quality data is garbage in, garbage out.
- Value is easy if the foundations are right – how do you set yourself up for success tomorrow?
- How to industrialise data science – and unlock value rapidly.
12:35 pm
Trustworthy AI – Are Your AI Systems Safe and Responsible?
Irfan Najeeb, OpenText
Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
- Emerging regulatory landscape for AI in public sector.
- Privacy, Regulation & Ethics: Maintaining public trust and adopting responsible and ethical AI practices
- Implementing bias evaluation to ensure ethical AI for inclusive and effective solutions
Applied AI risk management and governance .
Exploring methods and tools for assessing and mitigating bias in AI datasets and models to adhere to ethical standards.
Irfan Najeeb, OpenText
Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
12:50 pm
Networking Lunch
1:50 pm
Slouching Towards Bethlehem
- Navigating the degree of unreliability of LLMs: What does this mean for the use of these tools in Government, and how can we manage the risks?
- Improving the management of information security risks in the use of LLMs
2:10 pm
Combining AI Technologies To Drive Robust Cyber Security
2:30 pm
Advancing the Development and Adoption of AI – Next Steps.
Moderator: Stuart Scotis, Strategy & AI: National Lead Partner at Deloitte Australia
- Enabling hyper-scalability – Mastering MVG: Minimal Viable Governance.
- Exploring practical and successful steps in scaling AI.
- Operational AI – driving efficiency and accuracy to streamline services.
- Transforming business strategies & processes to get the most out of AI.
- Proactively infusing governance into AI initiatives to better detect and mitigate model risk.
Moderator: Stuart Scotis, Strategy & AI: National Lead Partner at Deloitte Australia
2:45 pm
Leveraging AI to Maximise Efficiencies in Service Delivery - Unpacking Tangible AI/ML Use Cases
Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
- Identifying when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations, building on Victoria’s existing strengths and capabilities
- Privacy, Regulation & Ethics: Maintaining public trust and adopting responsible and ethical AI practices
- Unlocking the potential of emerging AI capabilities: driving responsible, transparent and explainable AI workflows, today and for the future
Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
3:00 pm
Afternoon Tea and Networking
3:20 pm
Do You Really Know What The ** You’re Doing With AI? Moving from ‘Data and Analytics’ to ‘Data and AI’ – The Organisational Shift that Needs to Occur.
- Modernising the organisation is a necessity if you’re going to extract the value you think you will from data – how can we do it within the confines of Government?
- IT plus ‘OO’ (old organisation) equals ‘EOO’ (expensive old organisation): Simplification rather than proliferation of technology – modernising the organisation to extract high value from data, and in turn, AI.
- It’s not a tooling problem, it’s an underpinning data fabric problem. Setting AI up for success.
- The new CDO – moving into a new generation of data and AI – how do you codify existing frameworks to enable a federated data and AI organisation?
- Who’s guiding the value conversation? Unpacking the commercial proposition – and leading from this standpoint. Frameworks vs reality.
3:35 pm
Leveraging AI to Improve Evidence-Based Policy and Public-Sector Productivity
Elena Campbell, Associate Director - Research, Advocacy and Policy at Centre for Innovative Justice, RMIT University
Panel Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
- Regulatory and practical barriers to public sector adoption of AI
- Data management preconditions: AI-ready government data
- The potential role for AI in the management of complex systems in real-time
- Can AI replace the business case? Dynamic options, scenario modelling, cost modelling, performance management, and benefits realisation with AI
Elena Campbell, Associate Director - Research, Advocacy and Policy at Centre for Innovative Justice, RMIT University
Panel Moderator: Dr Elea Wurth, Lead Partner, Trustworthy AI, Deloitte
4:05 pm
Closing Remarks from the Chair
4:15 pm
Event Close
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