Government Innovation Showcase - Federal

Agenda

Ottawa, 26 February 2025

All times in EST

7:30 am

Registration & Breakfast

8:30 am

Welcome from Chair

8:45 am

Government Keynote

Embracing Innovation: Canada's Digital Transformation Roadmap

9:00 am

Platinum Partner

Leveraging Emerging Technologies for Public Sector Efficiency

9:20 am

Government Keynote

Enhancing Citizen Services through Digital Innovation

Paul N. Wagner, Chief Executive Officer, Canadian Digital Service
Paul N. Wagner, Chief Executive Officer, Canadian Digital Service

9:40 am

Panel Discussion

The Role of Technology in Enhancing Citizen Experience

Kovaliv Yuliya, Ukraine's Ambassador to Canada
Scott Jones, President, Shared Services Canada
Barry Lowry, Chief Information Officer, Government of Ireland
Jack Hamande, Director General Simplification & Digital Transformation at Belgian Federal Public Service Policy and Support
Kovaliv Yuliya, Ukraine's Ambassador to Canada
Scott Jones, President, Shared Services Canada
Barry Lowry, Chief Information Officer, Government of Ireland
Jack Hamande, Director General Simplification & Digital Transformation at Belgian Federal Public Service Policy and Support

10:20 am

Platinum Partner

Securing Government Infrastructure: Cybersecurity Trends and Best Practices

10:40 am

Refreshment Break

11:20 am

Digital Services & Customer Experience

Chair Opening

Data, Analytics & AI

Chair Opening

IT Modernization and Cloud

Chair Opening

Workforce, Skills & Capability

Chair Opening

11:30 am

Government Keynote Digital Services & Customer Experience

Designing Inclusive Digital Platforms

Ryan Hum, Chief Client Experience Officer and Associate Assistant Deputy Minister – Citizen Service Branch, Service Canada
Ryan Hum, Chief Client Experience Officer and Associate Assistant Deputy Minister – Citizen Service Branch, Service Canada
Government Keynote Data, Analytics & AI

AI and Data Analytics: Shaping the Future of Public Services

Ima Okonny, Chief Data Officer, Assistant Deputy Minister, Employment and Social Development Canada
Ima Okonny, Chief Data Officer, Assistant Deputy Minister, Employment and Social Development Canada
Government Keynote IT Modernization and Cloud

Innovating Public Sector IT: Embracing Emerging Technologies for Enhanced Governance

Sylvain Bélanger, Chief Information Officer, Information Management and Technology Directorate, Treasury Board of Canada Secretariat
Sylvain Bélanger, Chief Information Officer, Information Management and Technology Directorate, Treasury Board of Canada Secretariat
Government Keynote Workforce, Skills & Capability

Building Inclusive Digital Futures: Strategies for Equity and Inclusion in Government Technology

Ray Edwards, Associate Assistant Deputy Minister, Spectrum and Telecommunications Sector & Chief Equity and Inclusion Officer, Innovation, Science and Economic Development Canada
Ray Edwards, Associate Assistant Deputy Minister, Spectrum and Telecommunications Sector & Chief Equity and Inclusion Officer, Innovation, Science and Economic Development Canada

11:50 am

Panel Discussion Digital Services & Customer Experience

Enhancing Citizen Engagement Through Digital Channels

Lee Burry, Assistant Deputy Minister, Corporate Services, Department of Health, Government of New Brunswick
Alyssa Daku, Director General, Innovator's Experience Branch, Innovation, Science and Economic Development Canada
Lee Burry, Assistant Deputy Minister, Corporate Services, Department of Health, Government of New Brunswick
Alyssa Daku, Director General, Innovator's Experience Branch, Innovation, Science and Economic Development Canada
Panel Discussion Data, Analytics & AI

Predictive Analytics in Public Policy

Panel Discussion IT Modernization and Cloud

Overcoming Challenges in IT Modernization Projects

Colin MacSween, Director General, National Cyber Security, National and Cyber Security Branch, Public Safety Canada
Colin MacSween, Director General, National Cyber Security, National and Cyber Security Branch, Public Safety Canada
Panel Discussion Workforce, Skills & Capability

Upskilling the Workforce for the Digital Age

12:20 pm

Gold Partner Digital Services & Customer Experience

Next-Gen Customer Experience Solutions

Gold Partner Data, Analytics & AI

AI Tools for Data-Driven Governance

Gold Partner IT Modernization and Cloud

Integrating Legacy Systems with Modern Technologies

Gold Partner Workforce, Skills & Capability

Leveraging Technology for Recruitment, Retention, and Employee Engagement

12:40 pm

Networking Lunch

1:40 pm

Fireside Chat Digital Services & Customer Experience

Case Study: Successful Digital Transformation Stories

Joel Martin, Chief Digital Research Officer, National Research Council of Canada
Joel Martin, Chief Digital Research Officer, National Research Council of Canada
Fireside Chat Data, Analytics & AI

Q&A: AI Policy and Regulatory Frameworks

John Roberts, Associate Deputy Minister, Chief Data and Privacy Officer, Ministry of Public and Business Service Delivery and Procurement, Government of Ontario
John Roberts, Associate Deputy Minister, Chief Data and Privacy Officer, Ministry of Public and Business Service Delivery and Procurement, Government of Ontario
Fireside Chat IT Modernization and Cloud

Insights from Tech Leaders: Future Trends

Nadine Boudreau-Brown, Director General, Information Systems Branch, Agriculture and Agri-Food Canada
Nadine Boudreau-Brown, Director General, Information Systems Branch, Agriculture and Agri-Food Canada
Fireside Chat Workforce, Skills & Capability

Employee Engagement in the Digital Era

2:00 pm

Gold Partner Digital Services & Customer Experience

Innovative Tools for Digital Service Improvement

Gold Partner Data, Analytics & AI

Advanced Analytics Solutions for Public Sector

Gold Partner IT Modernization & Cloud

Best Practices for Seamless Cloud Migration in the Public Sector

Gold Partner Workforce, Skills & Capability

Leveraging AI and Analytics for Talent Management

2:20 pm

Government Keynote Digital Services & Customer Experience

Driving Digital Equity Across Canada

Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme, Service Canada
Aaron Jaffery, Chief Product Officer and Architect for Benefits Delivery Modernization Programme, Service Canada
Government Keynote Data, Analytics & AI

Data Analytics Trends Shaping the Future of Public Sector Innovation

Elise Legendre, Chief Data Officer, Agriculture and Agri-Food Canada
Elise Legendre, Chief Data Officer, Agriculture and Agri-Food Canada
Government Keynote IT Modernization & Cloud

Innovative Approaches to Digital Transformation

Government Keynote Workforce, Skills & Capability

Cultivating a Culture of Continuous Learning

2:40 pm

Gold Partner Digital Services & Customer Experience

Leveraging AI and Automation for Personalized Public Services

Gold Partner Data, Analytics & AI

Data Integration and Management Platforms for Seamless Collaboration

Gold Partner IT Modernization & Cloud

Enhancing Security and Compliance in IT Modernization Projects

Gold Partner Workforce, Skills & Capability

Integrating Technology for Better Employee Experience

3:00 pm

Panel Discussion Digital Services & Customer Experience

Future Trends in Digital Government

Kostiantyn Koshelenko, Deputy Minister of Social Policy of Ukraine for Digital Development, Digital Transformation, and Digitalization
Kostiantyn Koshelenko, Deputy Minister of Social Policy of Ukraine for Digital Development, Digital Transformation, and Digitalization
Panel Discussion Data, Analytics & AI

Data Governance and Privacy

Daniel L., Chief of Enterprise, Cyber Security, Canadian Security Intelligence Service
Daniel L., Chief of Enterprise, Cyber Security, Canadian Security Intelligence Service
Panel Discussion IT Modernization & Cloud

The Role of Emerging Technologies in Modern Government

Panel Discussion Workforce, Skills & Capability

Leadership and Change Management in the Digital Era

3:30 pm

Closing Remarks

3:40 pm

Networking Reception